Ratings based on 244 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 4, 2024 on Expedia
Excellent staff. Hotel was very clean and well maintained
Comment from Hotel Management
Jan. 20, 2024 by Element Ubud Team, Hotel Management
Dear Kheang, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience during your stay. Our team takes great pride in providing excellent service, and it's wonderful to know that our efforts have made an impact. We also appreciate your acknowledgment of the cleanliness and maintenance of the hotel – creating a comfortable and welcoming environment for our guests is always a top priority.We hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything specific you loved or any suggestions you may have, we'd love to hear more about your experience. Thank you!
by A traveller
Posted Jan. 1, 2024 on Expedia
Great property and staff. Would recommend.
More fans needed in restaurant area
Comment from Hotel Management
Jan. 5, 2024 by Element Ubud Team , Hotel Management
Dear Kelisa, Thank you for taking the time to share your positive feedback about our property and staff. We are delighted to hear that you had a great experience and appreciate your recommendation.Your feedback regarding the restaurant area is valuable to us, and we take it seriously. We will certainly look into addressing this issue to enhance the comfort of our guests.We appreciate your patronage and hope to have the pleasure of welcoming you back in the future. If there is anything else you would like to share or discuss, please feel free to contact us directly.Thank you again for choosing our property.
by A traveller
Posted Dec. 30, 2023 on Hotels
Comment from Hotel Management
Jan. 2, 2024 by Element Ubud Team , Hotel Management
Dear Joseph, Thank you for taking the time to provide your feedback. We appreciate your input and are committed to continually improving our products and services. Your score suggests there's room for enhancement, and we would like to better understand specific areas where we can make improvements.If you could share more details about what aspects you found lacking or areas where we can enhance your experience, it would be immensely helpful for us. Your feedback is invaluable in guiding us towards providing a better and more satisfactory service. Thank you again for your feedback; it is an essential part of our commitment to continuous improvement. We hope to have the opportunity to welcome you back and provide an even more enjoyable experience.
by A traveller
Posted Dec. 26, 2023 on Expedia
Great staff, good service.
Location is not great, located in alongside a very busy road.
Comment from Hotel Management
Dec. 27, 2023 by Element Ubud Team, Hotel Management
Dear Anuruddha,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience with our staff and enjoyed the good service we strive to provide.We understand that the location alongside a busy road may have impacted your overall impression. We apologize for any inconvenience this may have caused. Your feedback is valuable to us, and we'll certainly take it into consideration as we continually look for ways to enhance the overall experience for our guests.We appreciate your patronage and hope to have the opportunity to welcome you back in the future. If there's anything specific you believe we can improve upon, please feel free to share more details. We're committed to making every guest's visit a memorable one.Thank you once again for choosing Element by Westin Bali Ubud. We look forward to serving you again soon.
by A traveller
Posted Dec. 7, 2023 on Hotels
Comment from Hotel Management
Dec. 12, 2023 by Element Ubud Team , Hotel Management
Dear Stefano,Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.We are thrilled to read that you have enjoyed your stay overall and we look forward in welcoming you back in the future. Thank you!
by A traveller
Posted Dec. 6, 2023 on Expedia
Great staff
Comment from Hotel Management
Dec. 12, 2023 by Element Ubud Team , Hotel Management
Dear Sunny,Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.It's great to read that we have exceeded your expectations in our services and facilities provided, especially the friendliness and helpfulness of our team. We will be making sure to pass on the great comments received from you. We look forward in welcoming you back again in the future. Thank you!
by A traveller
Posted Nov. 12, 2023 on Expedia
Clean big beautiful rooms, lovely staff, fabulous breakfast, thank you!
Comment from Hotel Management
Nov. 13, 2023 by Element Ubud Team, Hotel Management
Dear Lindsay, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our clean, spacious rooms, and found our staff to be lovely. It's always our goal to provide a welcoming and comfortable stay for our guests.We're also delighted that you enjoyed the fabulous breakfast. Our team works hard to ensure a variety of delicious options to start your day right.Your kind words mean a lot to us, and we appreciate your feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything specific you loved or any suggestions you have, feel free to let us know.
by A traveller
Posted Nov. 3, 2023 on Hotels
Loved all the people who worked there - they were the best ever!
Comment from Hotel Management
Nov. 3, 2023 by Element Ubud Team , Hotel Management
Dear Kristine, Thank you for your great feedback. We are delighted to hear that you loved our amazing team! Our staff takes pride in providing exceptional service, and your kind words mean a lot to us. Thank you for choosing us, and we hope to welcome you back for another outstanding experience in the future! Thank you.
by A traveller
Posted Oct. 18, 2023 on Hotels
Comment from Hotel Management
Oct. 19, 2023 by Element Ubud Team , Hotel Management
Dear Chia Hsun,Thank you for your feedback, also thank you for choosing Element by Westin Bali Ubud for your stay. We hope you had a great moment with us, your feedback is valuable for us to keep increase service quality in the future. We look forward to welcoming you again in the near future. Thank you.
by A traveller
Posted Oct. 9, 2023 on Hotels
Comment from Hotel Management
Oct. 12, 2023 by Element Ubud Team, Hotel Management
Dear Crispin, Warmest greetings from Element by Westin Bali Ubud, Thank you for staying with us and sharing your stay experience.We are thrilled to read that you have enjoyed your stay overall and we look forward in welcoming you back in the future.
