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4.2 out of 5

"Great panoramic view, very nice room. " More

By a verified traveller on Sat 17 Dec 2022

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Hotel Description

Hotel near MGM Grand Detroit Casino, connected to the convention center in Windsor

City center stay

Within a 15-minute walk of the hotel, you'll find Caesars Casino and Detroit Windsor Tunnel. Adventure Bay Family Water Park and Chrysler Theatre are also within half a mile (1 km).

Sauna, bar/lounge

This hotel features an indoor pool and a gym. Business travelers can take advantage of the free WiFi in public areas. You'll appreciate the sauna, bar/lounge, and free newspapers.

Standard Room, 1 King Bed, Refrigerator, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Refrigerator, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, River View, Corner (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Plus Waterfront Hotel ratings based on 13 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Waterfront Hotel

Everyone (5) Couples (4) Family (1)
5 out of 5
Great panoramic view, very nice room.

Posted by on 17 Dec. 2022

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Comment from Hotel Management

18 Dec. 2022 by Devansh

Thank you for staying with us , we appreciate your feedback .

5 out of 5
We were happy with everything. Was a little surprised we had to pay for parking but other than that a pleasant experience

Posted by on 24 Oct. 2022

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Comment from Hotel Management

24 Oct. 2022 by karim

Thank you for staying with us , we appreciate your feedback.

5 out of 5

Posted by on 1 Oct. 2022

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4 out of 5

Posted by on 17 Apr. 2022

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3 out of 5
Didn’t realize that parking was going to be extra. Several of the amenities were not available and there were only a few tv channels available and those were mainly sports or American news

Posted by on 12 Sep. 2021

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Comment from Hotel Management

12 Sep. 2021 by Karim

We will address this directly .

4 out of 5
Had to pay for parking and it was more expensive than regular price. Hotel charged 13 and lot priceb was 10.

Posted by on 24 Aug. 2021

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Comment from Hotel Management

24 Aug. 2021 by Karim

We will address this directly .

5 out of 5
It was nice.

Posted by on 28 Jul. 2023

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Comment from Hotel Management

3 Aug. 2023 by Karim

Thank you for staying with us , we appreciate your feedback .

4 out of 5

Posted by on 20 Feb. 2023

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Comment from Hotel Management

13 Mar. 2023 by karim

Thank you for staying with us , we appreciate your feedback .

5 out of 5
Beautiful view of the Detroit skyline and river😊

Posted by on 27 Nov. 2022

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Comment from Hotel Management

27 Nov. 2022 by karim

Thank you for staying with us , we appreciate your feedback .

5 out of 5
The location of the hotel is great, but it's a bit pricey.

Posted by on 12 Jun. 2022

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Comment from Hotel Management

12 Jun. 2022 by CarrieQ

Thank you for staying with us. We appreciate the feedback.

About the Best Western Plus Waterfront Hotel

Location 277 Riverside Drive West, Windsor, ON N9A5K4

Property Features

Best Western Plus Waterfront Hotel offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Waterfront Hotel. Parking is available for a fee. This Windsor hotel is smoke free.

  • 305 guestrooms or units
  • 22 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Windsor Station (3.2 km / 2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Waterfront Hotel offers 305 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Windsor hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Separate bedroom
  • Pillowtop beds
  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at anytime

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • No rollaway/extra beds available
  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 17
  • Guest will receive an email before arrival 48 hours
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 18–24.99 for adults, and CAD 18–24.99 for children
  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Self parking fee: CAD 20.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Waterfront Downtown Windsor
  • Waterfront Hotel Downtown Windsor
  • Plus Waterfront Hotel Windsor
  • Best Western Plus Waterfront Hotel Hotel
  • Waterfront Hotel Downtown Windsor Ontario
  • Windsor Hilton Hotel
  • Best Western Plus Waterfront Hotel Windsor
  • Best Western Plus Waterfront Hotel
  • Best Western Plus Waterfront Windsor
  • Best Western Plus Waterfront
  • Best Western Plus Waterfront Hotel Windsor, Ontario
  • Best Western Plus Waterfront Hotel Windsor
  • Best Western Plus Waterfront Hotel Hotel Windsor

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.