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Dreams Sands Cancun Resort & Spa - All Inclusive

4.0 star property
4-star beachfront hotel near Tortuga Beach

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Photo gallery for Dreams Sands Cancun Resort & Spa - All Inclusive

Aerial view
Children's area
Family Suite
6 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
Reviews
8.2

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • On private beach
  • Spa
  • Parking includedParking includedParking included

Check out the area

Map
Cancun, QROO
  • Popular LocationCancun Convention Center9 min walk
  • Popular LocationTortuga Beach2 min drive
  • Popular LocationLa Isla Shopping Mall5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)26 min drive

Room options

View all photos for Deal of the Day

Free minibar, in-room safe, desk, laptop workspace

Deal of the Day

  • 33 sq m
  • Sleeps 4

View all photos for Partial Ocean View Double

Free minibar, in-room safe, desk, laptop workspace

Partial Ocean View Double

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean Front Double

Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Front Double

  • 33 sq m
  • Ocean view
  • Sleeps 4

View all photos for Deluxe Ocean Front King

Free minibar, in-room safe, desk, laptop workspace

Deluxe Ocean Front King

  • 33 sq m
  • Ocean view
  • Sleeps 3

View all photos for Preferred Club Double Balcony Ocean Front

Preferred Club Double Balcony Ocean Front

Preferred Club Double Balcony Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Partial Ocean View King with Balcony

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View King with Balcony

  • 33 sq m
  • Partial ocean view
  • Sleeps 2

View all photos for Partial Ocean View King

Partial Ocean View King

Partial Ocean View King

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family Connecting Room

Free minibar, in-room safe, desk, laptop workspace

Deluxe Family Connecting Room

  • 65 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 Double Bed

View all photos for Premium Preferred Club King Balcony Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club King Balcony Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club King Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Preferred Club King Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 4

View all photos for Premium Preferred Club King Ocean Front

Premium Preferred Club King Ocean Front

Premium Preferred Club King Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View King

  • 33 sq m
  • Partial ocean view
  • Sleeps 3

View all photos for Premium Preferred Club Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Preferred Club Double Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Preferred Club Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Double Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 4

View all photos for Presidential Suite (Presidential)

Presidential Suite (Presidential)

Presidential Suite (Presidential)

  • 132 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Partial Ocean View Double

Free minibar, in-room safe, desk, laptop workspace

Deluxe Partial Ocean View Double

  • 33 sq m
  • Partial ocean view
  • Sleeps 4

View all photos for Preferred Club King Balcony Ocean Front

Preferred Club King Balcony Ocean Front

Preferred Club King Balcony Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Honeymoon Plunge Pool Suite

Preferred Club Honeymoon Plunge Pool Suite

Preferred Club Honeymoon Plunge Pool Suite

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Corner Suite Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Corner Suite Ocean Front

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite

Free minibar, in-room safe, desk, laptop workspace

Preferred Club Master Suite

  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Double Partial Ocean View

Premium Double Partial Ocean View

Premium Double Partial Ocean View

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 65 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium King Balcony Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium King Balcony Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Ocean Front King with Balcony

Deluxe Ocean Front King with Balcony

Deluxe Ocean Front King with Balcony

  • 33 sq m
  • Ocean view
  • Sleeps 2

View all photos for Premium Double Ocean Front

Free minibar, in-room safe, desk, laptop workspace

Premium Double Ocean Front

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

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About the area

Cancun

Beachside getaway.Within a 15-minute walk of this Zona Hotelera hotel, you'll find Cancun Convention Center and Forum By The Sea Mall. Tortuga Beach and Langosta Beach are also within 3 miles (5 km).

What's nearby

  • Cancun Convention Center - 9 min walk
  • Forum Beach - 12 min walk
  • Tortuga Beach - 2 min drive
  • Langosta Beach - 3 min drive
  • La Isla Shopping Mall - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • Club InterContinental - 5 min walk
  • Kawachi Specialty Restaurant - 5 min walk
  • Starbucks - 5 min walk
  • Turquesa Restaurant - 5 min walk
  • Lobby Bar - 2 min walk

About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

4-star beachfront hotel near Tortuga Beach
Dreams Sands Cancun Resort & Spa - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Dreams Sands Cancun Resort & Spa - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive hotel also offers a complimentary children's club, a children's pool, and a spa tub. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun hotel is smoke free.

  • 414 guestrooms or units
  • 10 levels
  • 4 buildings
  • 6 dining venues
  • 5 bars or lounges
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Dreams Sands Cancun Resort & Spa - All Inclusive offers 414 air-conditioned accommodations with free minibar items and safes. 42-inch LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Pevonia has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Trampoline

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Area shuttle (surcharge)

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

We should mention

  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun Dreams Sands
Cancun Sands Resort
Dreams Cancun Sands
Dreams Resort Cancun
Dreams Sands
Dreams Sands Cancun
Dreams Sands Cancun Resort
Dreams Sands Resort
Dreams Sands Resort Cancun
Sands Cancun
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort All Inclusive
Dreams Sands Resort All Inclusive
Dreams Sands Cancun All Inclusive
Dreams Sands All Inclusive

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 191 out of 426 reviews" "
Rating 8 - Good. 119 out of 426 reviews" "
Rating 6 - Okay. 70 out of 426 reviews" "
Rating 4 - Poor. 20 out of 426 reviews" "
Rating 2 - Terrible. 26 out of 426 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Stanislav

Travelled with family and small children
Liked: Staff & service
If you’re looking for good Food This is not the place we tried it all, it all just sucked. Stuff was good but not excellent. Our room fridge had Old bottles coke and other beverages with mold on. Befor you drink look really good.
Stayed 4 nights in Feb 2024

8/10 Good

Franklin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We spent just one night at Dreams but will like to visit again.
Stayed 3 nights in Feb 2024

6/10 Okay

Michael P

Travelled with partner
Liked: Cleanliness, staff & service
The property is older and needs a face lift. Our room had a water leak from the toilet which was not addressed while we were there. Not all rooms have balconies so make sure to check your reservation prior to getting there. The spa was great. The hotel money they give you is kind of a joke. It is just coupons, and you cannot use all of your coupons to pay for a service.
Stayed 5 nights in Feb 2024

10/10 Excellent

Amanda Monier, South Lyon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

2/10 Terrible

Sol Stefamny

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Staff lacks of problem solving skills, they don’t look for the best for the guests, they have a very narrow mindset. Examples are multiples but If they run out of cups, they don’t try to look for another cup in the entire resort, in the buffet are you have to take the table that they want you to take, you need to announce and check in everytime you are in or out of the buffet area… with no reason!! Washroom availability by the restaurant is limited. Honestly I wouldn’t be back to this Hotel or Cancun. If you are a Spanish speaking person they wouldn’t give you the attention that you deserve, they only want the foreigns that will give them more tips despite that is not the case! Rooms are clean very late around 4pm, my room was not tied up for 2 days in a row. Super disappointed with Cancun and this hotel
Stayed 7 nights in Feb 2024

6/10 Okay

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very disappointing. No room to put away clothes and store suitcases. We were located in a corner and most of our view off the balcony was of a concrete wall. When I asked for a room change the girl at the front desk was rude. Direct sun at the pool and beach doesn’t arrive until about noon.
Stayed 6 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 532 needs to be upgraded. It was very dated even though it was a Premium Room.
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas Marino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From moment of arrival we were treated like royalty! We arrived 4 hours prior to check in. We were greeted at the shuttle with a damp hand cloth that smelled like a fresh spa then guided to concierge where they collected our bags to store until our room was ready, handed us glasses of champagne and gave us a concierge guided general tour of the property. We opted to wait on the beach until our room was ready. They were SO accomodating! They told us to enjoy all of the amenities while we waited. During this time there was a chef on the beach making Paiella (Yummy!) The beach waiter, Angel, never let our drinks run dry. The beach concierge Alex was nothing short of amazing! He was constantly freshening our towels on our chairs and asking if there was anything he could do for us. He even walked the beach asking everyone if he could clean their sunglasses for them! The bartender Juan at the baracuda bar was always smiling and ready to whip up whatever your heart desired. There were activities from morning to night! We never left the resort, not once did we feel the need to! I have been to MANY beautiful places and this place is definitely at the very top but the service, food and drinks make this place the best vacation we have ever had!
Stayed 2 nights in Feb 2024

8/10 Good

ANN M

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly. An outside sitting bar would have been a nice touch, really isn't a lot of area to sit and enjoy outside with beverages. Lobby area was nice, but being outside sitting would have been nice, An outside sitting/bar area outside the VIP lounge would have been great too rather than all inside seating. Otherwise, loved our vacation. This is our 3rd Dreams Property stay. Thank you!~
Stayed 7 nights in Jan 2024

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time in Cancun but this was by far my favorite resort
Stayed 4 nights in Nov 2023