Grand Oasis Palm All Inclusive

3.5 star property
3.5-star beachfront property near Playa Tortugas

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Photo gallery for Grand Oasis Palm All Inclusive

On the beach, white sand, sun loungers, beach towels
Superior
Snack bar
Shower, free toiletries, hair dryer, towels
Couples treatment rooms, body treatments, body wraps, facials
Reviews
6.6

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationTurtle Beach7 min walk
  • Popular LocationLangosta Beach12 min walk
  • Popular LocationTortuga Beach2 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)25 min drive

Room options

Family Suite

  • 102 sq m
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Standard Room (Limited View, Non Refundable)

  • 36 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Superior

  • 36 sq m
  • Lagoon view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Standard Limited View

  • 36 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Cancun

On the beach.Within a 15-minute walk of this Zona Hotelera property, you'll find Playa Tortugas and Langosta Beach. Teatro de Cancún and Escénica Tower are also within half a mile (1 km).

What's nearby

  • Turtle Beach - 7 min walk
  • Langosta Beach - 12 min walk
  • Las Perlas Beach - 19 min walk
  • Tortuga Beach - 2 min drive
  • Puerto Cancun Marina Town Center - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

  • Sirenas Raw Bar - 5 min walk
  • Los Chachalacos - 1 min walk
  • Las Hijas de la Tostada - 9 min walk
  • Silk City - 11 min walk
  • Fish Nets - 10 min walk

About this property

Grand Oasis Palm All Inclusive

3.5-star beachfront property near Playa Tortugas
Grand Oasis Palm All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with beach club on site (surcharge). Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Oasis Palm All Inclusive like a marina and a complimentary children's club.

There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 8 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This Art Deco property also offers an outdoor pool, a children's pool, and a terrace. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Cancun property is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 8 levels
  • 7 dining venues
  • 8 bars or lounges
  • Meeting rooms
  • Built in 1980
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Grand Oasis Palm All Inclusive offers 221 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available.
Sensoria Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 7 restaurants and 1 coffee shop/cafe
  • 8 bars/lounges, 1 beach bar and 1 swim-up bar

Things to do

  • Arcade/game room
  • Beach club (surcharge)
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free WiFi in public areas has a 2-device limit.

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
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Oasis Palm Inclusive Inclusive
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Grand Oasis Palm All Inclusive All-inclusive property Cancun

Grand Oasis Palm All Inclusive Reviews

Reviews

6.6
Rating 10 - Excellent. 344 out of 1213 reviews" "
Rating 8 - Good. 244 out of 1213 reviews" "
Rating 6 - Okay. 216 out of 1213 reviews" "
Rating 4 - Poor. 167 out of 1213 reviews" "
Rating 2 - Terrible. 242 out of 1213 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Bharadwaj

Disliked: Cleanliness, staff & service, property conditions & facilities
So many negatives - careless staff, limited options for vegetarians, old property
Stayed 7 nights in Dec 2023

2/10 Terrible

Eblin

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a horrible experience
Stayed 4 nights in Jan 2024

6/10 Okay

florina, Pomona

Stayed 3 nights in Jan 2024

10/10 Excellent

Sergio

Stayed 1 night in Jan 2024

8/10 Good

Natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Staff was friendly and helpful. Not a five star, more like a 3 but it met our needs. Restaurant open/close times were confusing/not clear. Food is what you’d expect from an all inclusive but not the best. If you have mid expectations it’s sufficient. Wouldn’t stay here more than a night or two.
Stayed 1 night in Jan 2024

10/10 Excellent

Ellen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pools, the clean beach and the friendly staff. It's a great place to stay with children, there is a nice playground and the pools are fun. It felt very safe and even though it's a big hotel our kids quickly figured out where to get ice cream and hot dogs by themselves. The food is ok. There are plenty of options and we found something we liked for every meal. Line ups can be very long at peak times but we figured out quickly when to go for meals so there was no waiting.
Stayed 4 nights in Jan 2024

10/10 Excellent

Esmeralda

Travelled with family
Stayed 3 nights in Jan 2024

6/10 Okay

Andrea

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

2/10 Terrible

javier

Disliked: Cleanliness
Stayed 3 nights in Jan 2024

2/10 Terrible

Jonna

Disliked: Cleanliness, property conditions & facilities
The food had a lot to be desired! Having to get up super early to make reservations for dinner daily was a pain in the butt. You’re supposed to be able to sleep in on vacation. Our toilet was plugged. We went with a big group of people and there were multiple of us whose air conditioners didn’t work. Which made for really miserable sleeping. When we first looked into staying here I read reviews most of them were terrible but I tried to give this place the benefit of the doubt and I should have gone with my gut. The beach towel situation was really stupid. If you didn’t turn them in daily then you would get charged for them. So we were all getting after the kids all the time to keep track of their towels. We didn’t have issues with our room keys but most of our friends kept getting locked out of their rooms and had to get their keys reprogrammed daily. I would not stay here again!