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Live Aqua Beach Resort Cancún - Adults Only - All Inclusive

5.0 star property
5-star beachfront property near Chac Mool Beach

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Live Aqua Beach Resort Cancún - Adults Only - All Inclusive

Photo gallery for Live Aqua Beach Resort Cancún - Adults Only - All Inclusive

Exterior
Interior
Egyptian cotton sheets, premium bedding, down comforters, minibar
8 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Exterior

Overview of Live Aqua Beach Resort Cancún - Adults Only - All Inclusive

Reviews
9.2

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationCancun Interactive Aquarium4 min walk
  • Popular LocationLa Isla Shopping Mall4 min walk
  • Popular LocationMarlin Beach8 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)20 min drive

Room options

View all photos for Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Non Smoking, Ocean View

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Double Beds, Non Smoking, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Non Smoking, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Non Smoking, Oceanfront

  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking, Garden View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Double Beds, Non Smoking, Garden View

  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View

Premium Room, 1 King Bed, Non Smoking, Garden View

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 1 King Bed, Terrace, Oceanfront

  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Terrace, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Double Beds, Terrace, Oceanfront

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (Honey Moon)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite (Honey Moon)

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Tierra)

Suite (Tierra)

Suite (Tierra)

  • 69 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Partial Ocean View

Premium Room, 1 King Bed, Partial Ocean View

Premium Room, 1 King Bed, Partial Ocean View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Viento)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite (Viento)

  • 59 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Wellness Aqua)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite (Wellness Aqua)

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Partial Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Premium Room, 2 Double Beds, Partial Ocean View

  • Sleeps 3
  • 2 Double Beds

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Exterior
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About the area

Cancun

Beachside getaway.With a stay at this Zona Hotelera property, you'll be within half a mile (1 km) of La Isla Shopping Mall and 3 miles (5 km) of Iberostar Cancun Golf Course. Tequila Museum and El Sol de Cancun are also within half a mile (1 km).

What's nearby

  • Cancun Interactive Aquarium - 4 min walk
  • La Isla Shopping Mall - 4 min walk
  • Marlin Beach - 8 min walk
  • Cancun Convention Center - 4 min drive
  • Tortuga Beach - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • Starbucks - 5 min walk
  • Cambalache - 3 min walk
  • El Fish Fritanga - 7 min walk
  • Cenacolo - 6 min walk
  • Los Chachalacos - 8 min walk

About this property

Live Aqua Beach Resort Cancún - Adults Only - All Inclusive

5-star beachfront property near Chac Mool Beach
Live Aqua Beach Resort Cancún - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Live Aqua Beach Resort Cancún - Adults Only - All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This all-inclusive property also offers a health club, a steam room, and a garden. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Cancun property.

  • 1 building
  • 371 guestrooms or units
  • 9 levels
  • 8 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Built in 2005
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Live Aqua Beach Resort Cancún - Adults Only - All Inclusive offers 371 accommodations with iPod docking stations and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch Smart televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Spa Aqua has massage/treatment rooms. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 8 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 7 outdoor pools
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 65-inch Smart TV
  • Cable/satellite channels
  • DVD player
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Weight limit: 44 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited.
    Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aqua All Inclusive
Aqua Cancun All Inclusive
Cancun All Inclusive Live Aqua
Cancun Aqua
Live Aqua Adults Only
Live Aqua Adults Only All Inclusive
Live Aqua Cancun Adults Only
Live Aqua Cancun All Inclusive
Live Cancun All Inclusive
Live Aqua Cancun Adults All Inclusive Hotel
Live Aqua Adults All Inclusive Hotel
Live Aqua Cancun Adults All Inclusive
Live Aqua Adults All Inclusive
Live Aqua Cancun Adults
Live Aqua Beach Resort Cancún Adults Only All Inclusive
Live Aqua Cancun Adults Only All Inclusive
Live Aqua Beach Resort Cancún All Inclusive Adults Cancun
Live Aqua Beach Resort Cancún All Inclusive Adults
Live Aqua Beach Cancún All Inclusive Adults Cancun
Live Aqua Beach Cancún All Inclusive Adults
Live Aqua Cancun Inclusive

Live Aqua Beach Resort Cancún - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1239 out of 1709 reviews" "
Rating 8 - Good. 270 out of 1709 reviews" "
Rating 6 - Okay. 121 out of 1709 reviews" "
Rating 4 - Poor. 41 out of 1709 reviews" "
Rating 2 - Terrible. 38 out of 1709 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Stayed 3 nights in Jan 2024

4/10 Poor

Stefanie

Disliked: Cleanliness
Stayed 4 nights in Jan 2024

8/10 Good

Julia Grow

Travelled with partner
Liked: Amenities
Our 2nd time at Live Aqua and coincidentally got the same room. Might have asked for higher floor. Super comfy beds, wonderful restaurants, nice pools and beach (not all have nice palm trees like this). Small enough that you get to know the great staff and servers plus other guests. Fun aerobics class in pool (but Ricardo really works you!). Easy to get to/ set up transportation ahead ($69 included both ways tip). Great place!
Stayed 5 nights in Jan 2024

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just amazing!
Stayed 8 nights in Jan 2024

8/10 Good

Shannon

Travelled with partner
Liked: Staff & service
Pool was amazing, restaurants were lacking. Outdoor stations around pool were good.
Stayed 5 nights in Jan 2024

10/10 Excellent

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and drinks at this resort are very very good for an all inclusive. There is a lot of upselling which is to be expected. The pool area is the only negative at this resort. The resort was booked when we went and it was impossible to find a chair or any place to set your belongings anywhere near the pool area. To combat this we had to rent a cabana every single day we were there which added about $600 worth of room charges to our bill. To make matters worse the cabana rental system at the pool towel hut is a combination of broken promises, writing stuff down on a piece of paper and long lines to wait in. Aside from that, our butlers were amazing and completely made our stay wonderful. If we didn't get the Aqua club package we would not have had as much enjoyment as we did. We had ants in our room, troubles with the towel hut, issues with the purchase of Coco Bongo tickets all of which were resolved by our butlers. The two recommendation that I would make to Live Aqua would be to sort out the towel hut and cabana reservation system, and to offer premium liquors at all the bars for Aqua Club members. We shouldn't have had to go up to the 5th floor to get premium liquors during our stay.
Stayed 7 nights in Jan 2024

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this property was amazing. Everything was always so clean and staff was very friendly and helpful. Definitely coming back!!
Stayed 4 nights in Jan 2024

10/10 Excellent

Lakisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and exceptional service/ staff
Stayed 3 nights in Dec 2023

8/10 Good

Gun Han

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Jason, Worthington

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best part of the resort is the staff. They are excellent. Every single one of them. The pools and beach are amazing. They keep the rooms very clean daily. The most disappointing part of the trip was that on our second day a group of over 400 employees/vendors started to roll in from a supply company. No offense to them, they received a free vacation and wanted to party. We overheard some be rude to staff, budge in line at the bar, overcrowd the pools, restaurants, and limited social areas. On one occasion a man dropped a $5 bill on the container and insisted the bar tender take his whole groups order. Big tipper, I know. In another occasion a woman asked how long for a table. The hostess said 20 minutes. The woman then said, no how long is the wait for first supply? The hostess said 20 minutes but then gave in after the woman continued to complain. Our vacation was absolutely not free and cost a lot money. It just wasn’t what we were looking for. There are plenty of party hotels to choose from if we were. We decided to get away and go to Island Mujeres for one of these days. Another beautiful place. Again, the resort is beautiful and the staff cannot be beat. We just wish we were made aware of the event. Cancun was a very nice and safe place to visit.
Stayed 6 nights in Jan 2024