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Nizuc Resort and Spa

5.0 star property

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Photo gallery for Nizuc Resort and Spa

Suite (Master)
Penthouse | Beach/ocean view
Premium Villa (Pavillion) | Garden view
Penthouse
6 restaurants, breakfast, lunch, dinner served; international cuisine
Reviews
9.4

Exceptional

Popular amenities

  • BarBarBar
  • Pet-friendlyPet-friendlyPet-friendly
  • On private beach
  • Pool
  • Breakfast available
  • Spa

Explore the area

Map
Cancun, QROO
  • Popular LocationIberostar Cancun Golf Course3 min drive
  • Popular LocationDelfines Beach3 min drive
  • Popular LocationVentura Park Cancun5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)11 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds, Ocean View (Double)

Separate tub and shower, deep soaking tub, rainfall showerhead

Deluxe Room, 2 Queen Beds, Ocean View (Double)

8.3/10 Very good
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Garden View (Double)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Queen Beds, Garden View (Double)

9.8/10 Exceptional
  • 79 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Ocean, Adults Only)

Suite (Ocean, Adults Only)

Suite (Ocean, Adults Only)

9.3/10 Wonderful
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Ocean View

9.3/10 Wonderful
  • 79 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Villa (Pavillion)

Premium Villa (Pavillion)

Premium Villa (Pavillion)

  • 255 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Villa (Garden)

Premium Villa (Garden) | Room amenity

Premium Villa (Garden)

9.1/10 Wonderful
  • 226 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Garden View

Junior Suite, 1 Bedroom, Garden View | View from room

Junior Suite, 1 Bedroom, Garden View

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Garden)

Junior Suite (Garden) | View from room

Junior Suite (Garden)

10/10 Exceptional
  • 118 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

10/10 Exceptional
  • 151 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

  • 120 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse

Penthouse

  • 164 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed, Garden View

  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

On the beach.Your stay at this Zona Hotelera hotel places you within 3 miles (5 km) of Iberostar Cancun Golf Course and Delfines Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park are also within half a mile (1 km).

What's nearby

  • Iberostar Cancun Golf Course - 3 min drive
  • Delfines Beach - 3 min drive
  • Ventura Park Cancun - 5 min drive
  • El Rey Ruins - 5 min drive
  • Riviera Cancun Golf Resort - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 11 min drive

Restaurants

  • ‪Arena Sports Bar - ‬12 min walk
  • ‪Taco Arte Restaurant - ‬14 min walk
  • ‪La Hacienda Restaurant - ‬17 min walk
  • ‪Km 19.5 - ‬2 min drive
  • ‪Restaurant las Fuentes - ‬2 min drive

About this property

Nizuc Resort and Spa

5-star beachfront hotel near Delfines Beach
Simply walk outside to feel the sun on your face at the sand beach. At Nizuc Resort and Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Cancun hotel.

  • 274 guestrooms or units
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Meeting rooms
  • 8234 sq ft of conference space
  • 765 sq m of conference space
  • Built in 2013
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
Nizuc Resort and Spa offers 274 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Spa by ESPA has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Nizuc Resort and Spa is listed in the 2021 Travel + Leisure 500.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily: MXN 915 for adults and MXN 457.50 for children
  • 6 restaurants
  • 2 poolside bars, 4 bars/lounges and 1 beach bar
  • Room service available

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fitness center
  • Full-service spa
  • Game/wildlife viewing
  • Kayaking
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Steam room
  • Tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • iPod dock
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: MXN 3055 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 26 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 915 for adults and MXN 457.50 for children
  • Pet fee: MXN 3055 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. <

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nizuc
Nizuc Cancun
Nizuc Resort
Nizuc Resort Cancun
Nizuc Resort Spa

Nizuc Resort and Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 801 out of 1000 reviews" "
Rating 8 - Good. 103 out of 1000 reviews" "
Rating 6 - Okay. 43 out of 1000 reviews" "
Rating 4 - Poor. 21 out of 1000 reviews" "
Rating 2 - Terrible. 32 out of 1000 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Robert Matthew

Travelled with family and small children
Everything was stunning but the prices were predatory. Breakfast Buffet was 80$ Canadian for a basic buffet. Lunch let’s say on average of 35$ a person basic burger etc etc and supper was ridiculous 100$ for a beef teriyaki bowl. Drinks were 20$ for a basic cocktail a can of coke was 7$ Canadian. The resort was beautiful, service was awesome but you will be shocked by prices. If you have a toddler prepare to spend a lot of money to keep him fed on the simplest of things.
Stayed 7 nights in Feb 2024

8/10 Good

Rishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024

8/10 Good

Rishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very average this time of year—very busy and a bit over crowded
Stayed 2 nights in Mar 2024

8/10 Good

Aymen, London

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Having stayed here before, the service this year had dwindled somewhat. Ana was lovely, as was Jonathan - helpful and willing. However, some real service misses. 1. No upgrade offered on arrival, late-check out had to be requested from three separate people, most VIP amenities not provided - so Expedia gold benefits somewhat pointless. 2. The restaurants made mistakes (serving main course before appetiser) and then came looking for a tip after none was added. 3. Requested breakfast times were very rarely met. 4. Requests had to be repeated (request of iron). 5. Requests were simply often not met - requesting grapefruit juice and brought cranberry juice without any further discussion. These are not 'huge' issues per se, but they are issues that are inconsistent with 5* top hotels and moreover they are issues that did not arise the previous year.
Stayed 4 nights in Feb 2024

2/10 Terrible

yitzchok

Disliked: Cleanliness, staff & service, property conditions & facilities
Was overall unhappy with stay
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Visited a couple days ago,unbelievably terrible service, from reception to pool service, completely underwhelming. Doesn't deserve its stars.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated. Housecleaning staff went above and beyond the call of duty. Restaurants and bars on property were amazing.
Stayed 4 nights in Feb 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

mary, troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Joy, Laguna Beach

Stayed 1 night in Feb 2024