Oasis Palm - All Inclusive

4.0 star property
4-star beachfront property near Langosta Beach

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Photo gallery for Oasis Palm - All Inclusive

Children's activities
On the beach, white sand, beach umbrellas, beach towels
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Terrace/patio
Shower, rainfall showerhead, free toiletries, hair dryer
Reviews
6.8

Popular amenities

  • Breakfast included
    Breakfast includedBreakfast included
  • Pool
    PoolPool
  • All-inclusive
    All-inclusiveAll-inclusive
  • Bar
    BarBar
  • Spa
    SpaSpa
  • Gym
    GymGym

Explore the area

Map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationLangosta Beach7 min walk
  • Popular LocationTurtle Beach11 min walk
  • Popular LocationTortuga Beach6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)23 min drive

Room options

Standard

  • 27 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Superior

  • 27 sq m
  • Partial ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Standard Room (Non Refundable)

  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

Family

  • 63 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

Similar properties

About the area

Cancun

On the beach.Within a 15-minute walk of this Zona Hotelera property, you'll find Langosta Beach and Playa Tortugas. Escénica Tower and Teatro de Cancún are also within half a mile (1 km).

What's nearby

  • Langosta Beach - 7 min walk
  • Turtle Beach - 11 min walk
  • Puerto Cancun Marina Town Center - 3 min drive
  • Tortuga Beach - 6 min drive
  • La Isla Shopping Mall - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive

Restaurants

  • ‪Lobby Bar - ‬10 min walk
  • ‪Sirenas Raw Bar - ‬6 min walk
  • ‪Los Chachalacos - ‬8 min walk
  • ‪Silk City - ‬6 min walk
  • ‪Fish Nets - ‬5 min walk

About this property

Oasis Palm - All Inclusive

4-star beachfront property near Langosta Beach
Oasis Palm - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Oasis Palm - All Inclusive offers its guests a full-service spa, a waterslide, and an outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 7 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Oasis Palm - All Inclusive. Free self parking and valet parking are available.

This 4-star Cancun property is smoke free.

  • 214 guestrooms or units
  • 8 levels
  • 7 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue
Oasis Palm - All Inclusive offers 214 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Sensoria Spa has 4 treatment rooms. Services include facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant
  • 7 bars/lounges
  • Coffee/tea in common area(s)

Things to do

  • Fitness classes
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Volleyball

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board (on request)
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 30 for guests under 26 years old

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit.

Property is also known as

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Oasis Palm - All Inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 308 out of 1004 reviews" "
Rating 8 - Good. 217 out of 1004 reviews" "
Rating 6 - Okay. 189 out of 1004 reviews" "
Rating 4 - Poor. 129 out of 1004 reviews" "
Rating 2 - Terrible. 161 out of 1004 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cassie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the BEST time at this resort! We are a family of 6, two adults and four children. Children are two teens and two that are 5 and 6. There was something for every single one of us to do, all the time! The staff were so friendly and great to the kids. The kids ordered as many slushies and ice creams as they could handle and the staff never got irritated at them at all. There were always so many people cleaning, serving, doing activities, etc. I would recommend this place to anyone and we are already planning a stay for next year! Thank you!!
Stayed 5 nights in Jun 2024

2/10 Terrible

Naser

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Very rude staff. From the start was very unprofessional. Mad that I found a better rate through Travelocity. They are robbing people and trying to always sell you on something. My daughter wet the bed the first night and they tried charging us $100usd for damaged sheets. Claiming that’s the cost to clean it. Called a few Laundromats and they said that is robbery. The food is horrible, cold and old. The drinks are watered down. When you address the concerns, no one cares. Definitely do NOT recommend.

6/10 Okay

Ronald

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Lack of initial information provided at the property. We had to find out everything on our own little by little. I feel that we were poorly treated.
Stayed 3 nights in Mar 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is very friendly, once you upload the app, just follow the reservation on the restaurant, everything was perfect. We stayed a family of 4.
Stayed 3 nights in Mar 2024

4/10 Poor

John

Travelled with family and small children
Disliked: Property conditions & facilities
This is a budget resort; let's get that out there. This is one of the 'child friendly' resorts. So it's cheaper. Every place in this resort is designed to be slow and complicated. Check out a towel --> wait in line Turn the towel back in --> wait in line Every other day they don't clean the rooms (the lie is that there are Mexican environmental rules). You'll be asked to tip constantly. They have multiple pools, but you'll be regulated to a certain pool depending on your wrist band color. And they enforce the rules with enthusiasm. Also, they have a weird dress code. Even by the pool, you'll have to have full clothes and shoes to go to the restaurant. (Plus only one restaurant is open). If you're desiring better treatment, less noise, better cleanliness; then pay more money and go elsewhere. A good thing: Kids like this place
Stayed 4 nights in Mar 2024

2/10 Terrible

Thierry Hutchinson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trop cher pour ce que c'est.. Cancun en général trop cher.
Stayed 6 nights in Mar 2024

6/10 Okay

Jazmin

Liked: Staff & service
Stayed 2 nights in Mar 2024

2/10 Terrible

Judy

Travelled with group
Nothing
Stayed 5 nights in Mar 2024

4/10 Poor

Yareli Lizbeth

Disliked: Staff & service
Stayed 5 nights in Mar 2024

6/10 Okay

Amber Lynn

Travelled with family
Disliked: Staff & service, amenities
They took away room service, you need to call for water.
Stayed 9 nights in Feb 2024