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SLS Cancun

4.0 star property
4-star beachfront hotel near Playa Tortugas

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SLS Cancun

Photo gallery for SLS Cancun

Exterior
Exterior
Superior Double Room, 2 Double Beds
Restaurant
Reception

Overview of SLS Cancun

Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available

Explore the area

Map
Novo Cancún Torre 1 Mz 27 Lt 1 02, UC 20 UP P Secc C Av Bonampak ZH, Cancun, QROO, 77500
  • Popular LocationPuerto Cancun Marina Town Center10 min walk
  • Popular LocationTurtle Beach7 min drive
  • Popular LocationUltramar Ferry Puerto Juárez9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)20 min drive

Room options

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

Deluxe Suite, 1 Bedroom, Oceanfront

Deluxe Suite, 1 Bedroom, Oceanfront

  • 66 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom, Oceanfront

Premier Suite, 1 Bedroom, Oceanfront

Premier Suite, 1 Bedroom, Oceanfront

  • 77 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Deluxe Room, 1 King Bed, Oceanfront

Deluxe Room, 1 King Bed, Oceanfront

  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Oceanfront

Deluxe Suite, 1 Bedroom, Oceanfront

Deluxe Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Renaissance Cancun Resort & Marina
Pool
Hot tub
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1001)
The price is CA $224
per night
CA $295 total
includes taxes & fees
16 May - 17 May
Renaissance Cancun Resort & Marina

About the area

Cancun

Beachfront retreat .With a stay at this Zona Hotelera hotel, you'll be within half a mile (1 km) of Puerto Cancun Marina Town Center and 2 miles (3 km) of Las Perlas Beach. Puerto Cancun Golf Course and Ceviche Square are also within 3 miles (5 km).

What's nearby

  • Puerto Cancun Marina Town Center - 10 min walk
  • Plaza Las Americas - 5 min drive
  • Langosta Beach - 7 min drive
  • Turtle Beach - 7 min drive
  • Ultramar Ferry Puerto Juárez - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • Starbucks - 11 min walk
  • Hiromi - 10 min walk
  • Gran Puerto Marina - 10 min walk
  • Restaurante Käajal - 10 min walk
  • Restaurant Gaviota - 4 min drive

About this property

SLS Cancun

4-star beachfront hotel near Playa Tortugas
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities like free beach club on site and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at SLS Cancun like an outdoor pool and a fitness center.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. Parking is available for a fee.

This 4-star Cancun hotel is smoke free.

  • 1 building
  • 45 guestrooms or units
  • 4 levels
  • Built in 2020
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
SLS Cancun offers 45 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:30 AM: MXN 600 for adults and MXN 600 for children
  • 1 restaurant
  • 1 beach bar, 1 poolside bar and 1 bar

Things to do

  • 18 holes of golf
  • Billiards/pool table
  • Fitness center
  • Free beach club
  • Full-service spa
  • Outdoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site

Room amenities

Entertainment

  • 42-inch Smart TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 2000 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 600 for adults and MXN 600 for children
  • Pet fee: MXN 2000 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SLS Cancun Hotel
SLS Cancun Cancun
SLS Cancun Hotel Spa
SLS Cancun Hotel Cancun
SLS Cancun (Opening November 2020)

SLS Cancun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 105 out of 159 reviews" "
Rating 8 - Good. 23 out of 159 reviews" "
Rating 6 - Okay. 16 out of 159 reviews" "
Rating 4 - Poor. 7 out of 159 reviews" "
Rating 2 - Terrible. 8 out of 159 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautiful
Stayed 2 nights in Jan 2024

8/10 Good

Taemin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Beach front, very nice,
Stayed 3 nights in Jan 2024

2/10 Terrible

Diana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Horrible service
Stayed 2 nights in Jan 2024

4/10 Poor

Nick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was overcharged many times and had to catch multiple charges that had already been paid. Very frustrating and ruined our experience... won't be coming back as each water was 20 dollars
Stayed 2 nights in Dec 2023

10/10 Excellent

Diana L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the property. The only concern I had it was a lot of noise in the second floor were we stayed early in the morning every day
Stayed 2 nights in Dec 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, private location with fabulous view and access to a private beach. The hotel and spacious rooms are tastefully decorated in contemporary style and the staff is very attentive and make a real effort to enhance the experience of the stay.
Stayed 6 nights in Nov 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Francisco, GUA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at Sls Cancún with friends and had a fantastic experience. The hotel is perfectly located, exclusive, and safe. The staff was incredibly helpful and friendly, and the rooms were even better than the pictures. While I’d rate it 5 stars for the overall experience, there was a bit of a hiccup with the breakfast service. Although breakfast is supposed to be available until 1 pm, they unexpectedly stopped serving the paid-in-advance breakfast at 11 am without prior notice. Additionally, the limited menu for pre-paid breakfast didn’t feel like good value at all.
Stayed 2 nights in Oct 2023