Hotelcoz All Inclusive

3.5 star property
3.5-star beachfront resort near Playa San Juan

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Photo gallery for Hotelcoz All Inclusive

Indoor pool, 4 outdoor pools
Exterior
Premium Sky Top | View from room
2 restaurants, breakfast, lunch, dinner served; international cuisine
In-room safe, individually decorated, individually furnished, desk
Reviews
7.2

Good

Popular amenities

  • Hot tubHot tubHot tub
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Room options

Premium Sky Top

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Sky Ocean View

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Balcony Ocean View Guarantee

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Garden View

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Hotelcoz All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 47 out of 168 reviews" "
Rating 8 - Good. 54 out of 168 reviews" "
Rating 6 - Okay. 30 out of 168 reviews" "
Rating 4 - Poor. 13 out of 168 reviews" "
Rating 2 - Terrible. 24 out of 168 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Tara

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Would have left an in depth review, but my character count exceeded what was allowed. Full, longer review is on google maps. Hotel was dated and our room was gross. Bathroom was musty and air took 3 days to get our room cooler than outside. The beds were about 30-40 years old and hard as rocks. Housekeeping constantly shorted us towels for our family of 4. Food was okay, but not great. Servers were excellent. Front desk staff, wasn't very concerned about any issues. Drinks were alright. No after dinner activities, so place was pretty dead after 8pm. We tried and never were able to get a reservation at the restaurant. Loungers were rarely available as they're reserved by either staff or people before 8am. Overall, we've stayed at much nicer all inclusives for the same price on Cozumel. We would not return to this one.

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet getaway beautiful beach service was great food ok wish there would have been entertainment at night but all around nice place

6/10 Okay

Brenda

Liked: Cleanliness
Same food menu every day. A couple of staff members, specially in the morning buffet not too friendly. Only woman working buffet area looked upset most of the time. Every time, when asked for service, she acted like I was pulling a tooth out.
Stayed 5 nights in Jan 2024

4/10 Poor

Odessa

Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Beau, bon pas cher et plage superbe !!
Cet hôtel à la plus belle plage de tous à Cozumel. C'est un petit resort mais tous les repas sont à la carte et tout est bon. Il ne faut pas avoir trop d'attente, mais les chambres sont belles et propre, un peu veillo mais quand même parfaite. Pour ce qui est du service, je dirais que seul le moment du check-in est long. Je ne sais pas si c'est le systeme informatique qui fait que c'est très long ou autre chose, mais il faut prévoir facilement 10 à 15 minutes par chambre pour l'enregistrement... La force de l'hôtel, service à la plage. On peut commander à manger et boire en tout temps. C'est super. La vue mer est incroyable. Ne vous attendez pas à voir des spectacles ou de l'animation tous les jours, il n'y en a pas. C'était notre 2e fois à cet hôtel et nous le recommandons sans hésiter pour des vacances tranquille.
Stayed 4 nights in Jan 2024

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service
Stayed 4 nights in Jan 2024

2/10 Terrible

Isaac

Travelled with family
Disliked: Amenities, property conditions & facilities
Definitely one of the worst places I’ve stayed in Mexico. Did not live up to my expectations and standards even compared to what the website and Expedia say about this property. The upkeep is terrible, the rooms are disgusting, lights didn’t work, no garbage cans in the room, previous guests used soap and hair ties with hair still attached to them in the bathroom. The wait staff at the restaurant were very helpful and the beach was nice but that’s all this property has going for it
Stayed 3 nights in Jan 2024

2/10 Terrible

Allen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Outdated.
Very very very outdated. Lovely people but don’t expect a great room. A lot of things wrong and needs an update. Check in is also something that should be looked at. Took a hour for us to check in.
Stayed 1 night in Jan 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

2/10 Terrible

Pia R

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023