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Casa Kaoba Hotel & Suites

3.5 star property
3.5-star hotel near Xplor Theme Park

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Photo gallery for Casa Kaoba Hotel & Suites

Presidential Suite | Private kitchen
Outdoor pool
Courtyard
Suite
Outdoor pool
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Pool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Restaurant

Explore the area

Map
Carretera Federal Playa Tulum, Mza 329, Lote 9, Playa del Carmen, QROO, 77710
  • Popular LocationXplor Theme Park4 min drive
  • Popular LocationFerry to Cozumel7 min drive
  • Popular LocationXcaret Eco Theme Park8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)50 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

8.8/10 Excellent
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony

Standard Double Room, Balcony

10/10 Exceptional
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Private kitchen

Presidential Suite

10/10 Exceptional
  • Sleeps 10
  • 1 King Bed and 4 Queen Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

10/10 Exceptional
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Living room

Suite, Multiple Beds

10/10 Exceptional
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Sofa Bed

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4.5 out of 5, Wonderful, (378)
The price is CA $42
per night
CA $54 total
includes taxes & fees
12 Jun - 13 Jun
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About the area

Playa del Carmen

In Playa del Carmen .Within 3 miles (5 km) of this hotel, you'll find Xplor Theme Park and Xcaret Eco Theme Park. Centro Maya Shopping Center and Playacar Golf Club are also within 2 miles (3 km).

What's nearby

  • Xplor Theme Park - 4 min drive
  • Ferry to Cozumel - 7 min drive
  • Xcaret Eco Theme Park - 8 min drive
  • Quinta Avenida - 8 min drive
  • Playacar Golf Club - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • Rosa Roja - 8 min drive
  • Blue Moon Beach Bar Sandos Select Club - 6 min drive
  • Starbucks - 8 min drive
  • Restaurante Uxmal - 6 min drive
  • Festival Grand Buffet - 6 min drive

About this property

Casa Kaoba Hotel & Suites

3.5-star hotel near Xplor Theme Park
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. Event space at this hotel measures 2045 square feet (190 square meters) and includes conference space. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Casa Kaoba Hotel & Suites. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen hotel.

  • 39 guestrooms or units
  • 2045 sq ft of conference space
  • 190 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Dining venue
Casa Kaoba Hotel & Suites offers 39 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM–noon
  • 1 restaurant
  • Room service available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels

More

  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 1000 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

We should mention

  • Children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Casa Kaoba & Suites Del Carmen
Casa Kaoba Hotel & Suites Hotel
Casa Kaoba Hotel & Suites Playa del Carmen
Casa Kaoba Hotel & Suites Hotel Playa del Carmen

Casa Kaoba Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 320 out of 564 reviews" "
Rating 8 - Good. 138 out of 564 reviews" "
Rating 6 - Okay. 63 out of 564 reviews" "
Rating 4 - Poor. 21 out of 564 reviews" "
Rating 2 - Terrible. 22 out of 564 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Fernando

Stayed 1 night in Feb 2024

10/10 Excellent

Agatha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the scenery! Rooms and bedding were clean. Friendly staff and great breakfast! Also liked that we could get towels there to go to the beach 🏖️
Stayed 1 night in Feb 2024

8/10 Good

Dennis, New City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Prannay

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
The best thing about the hotel is how spacious the room is for the price. However, they've dropped the ball on caring about how they make customers feel. Our room smelled on the day we checked-in. It took us 2 days to get that fixed. Breakfast options at the buffet are limited but you have no options around the location. Also, they say breakfast is 8am-noon but on weekdays they won't refill the dishes after 10 am. You definitely need a car to make the most of this hotel as everything is far away.
Stayed 5 nights in Feb 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, I found the stay to be adequate for a frugal travelers needs. Its about a 15 minute bike ride to centro Playa Del Carmen, with a nice pathway on the opposite side of the hiway to take you there. (This will also take you to Xplor, Xcaret). They also have a bike rack outside which was nice. The daily breakfast buffet was a highlight and very nourishing. The pool and jacuzzi were available, but I personally never used them as I much preferred the beach. Seemed to have ample parking if you rented a car as well. Would stay here again if the opportunity arose. All the staff were extremely friendly and welcoming!
Stayed 6 nights in Jan 2024

10/10 Excellent

Noe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good about this hotel, im very happy with my stay.
Stayed 5 nights in Jan 2024

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great. No problems with the staff or hotel.
Stayed 5 nights in Jan 2024

6/10 Okay

Calvin Lamond

Travelled with family and small children
Liked: Cleanliness, staff & service
The property lacked dining options. The property is not centrally located to shopping and restaurants.
Stayed 3 nights in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

6/10 Okay

joel

Travelled with partner
Liked: Staff & service
simplicity
Stayed 1 night in Jan 2024