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El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

5.0 star property
5-star beachfront hotel near El Manglar Golf Course

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Photo gallery for El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

14 outdoor pools
Exterior
PRIVATE POOL CASITA SUITE
BEACHFRONT CASITA SUITE
Sauna, spa tub, steam room, body treatments, hydrotherapy, aromatherapy
Reviews
8.2

Very good

Popular amenities

  • Pool
  • On private beachOn private beachOn private beach
  • Spa
  • Parking includedParking includedParking included
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • BarBarBar

Check out the area

Map
Playa del Carmen, QROO
  • Popular LocationPlaya Paraiso Golf Course7 min drive
  • Popular LocationPuerto Morelos Town Square14 min drive
  • Popular LocationMaroma Beach17 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)30 min drive

Room options

View all photos for BEACHFRONT CASITA SUITE

BEACHFRONT CASITA SUITE

BEACHFRONT CASITA SUITE

  • 66 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL CASITA SUITE

PRIVATE POOL CASITA SUITE

PRIVATE POOL CASITA SUITE

  • 78 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP CASITA SUITE

SWIM UP CASITA SUITE

SWIM UP CASITA SUITE

  • 62 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for PRESIDENTIAL CASITA SUITE

PRESIDENTIAL CASITA SUITE

PRESIDENTIAL CASITA SUITE

  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

Free minibar, in-room safe, desk, laptop workspace

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

  • 78 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for CASITA SUITE

CASITA SUITE

CASITA SUITE

  • 66 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
El Dorado Royale, Catamarán, Cenote & More Inclusive
Pool
All-inclusive
Free airport shuttle
Parking included
4.1 out of 5, Very good, (96)
The price is CA $398
per night
CA $398 total
includes taxes & fees
4 Jun - 5 Jun
El Dorado Royale, Catamarán, Cenote & More Inclusive

About the area

Playa del Carmen

Beachside getaway.Within 3 miles (5 km) of this Playa del Carmen hotel, you'll find El Manglar Golf Course and Playa Paraiso Golf Course. Paradise Beach and Dr. Alfredo Barrera Marin Botanical Garden are also within 6 miles (10 km).

What's nearby

  • Playa Paraiso Golf Course - 7 min drive
  • Paradise Beach - 9 min drive
  • Puerto Morelos Town Square - 14 min drive
  • Puerto Morelos Reef - 14 min drive
  • Maroma Beach - 17 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive

Restaurants

  • Cena Trattoria By el Faro - 10 min drive
  • El Cocotal - 3 min walk
  • Don Miquel - 8 min drive
  • Café del Lago - 11 min drive
  • Limon y Sal - 10 min drive

About this property

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

5-star beachfront hotel near El Manglar Golf Course
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive you can cool off in one of the 14 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

You can unwind with a drink at one of the 2 beach bars. WiFi and wired Internet are free in public spaces. This all-inclusive hotel also offers a garden and a terrace. Free self parking and valet parking are available.

This 5-star Playa del Carmen hotel is smoke free.

  • 203 guestrooms or units
  • 2 bars on the beach
  • Front desk (24 hours)
  • Terrace
  • Garden
  • No smoking on site
El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive offers 203 air-conditioned accommodations with indoor private spa tubs and free minibar items. 30-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and hair dryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and safes. Housekeeping is offered daily and change of bedsheets can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Languages

English, French, Spanish

Property amenities

Family friendly

  • 14 outdoor pools

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Food and drink

  • 2 beach bars

Things to do

  • 14 outdoor pools
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Tile flooring in public areas

Room amenities

Entertainment

  • 30-inch Smart TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free minibar

More

  • Desk
  • Laptop-friendly workspace
  • Mobile key entry
  • Private indoor spa tub
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

El Dorado Casitas Royale Karisma
El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
El Dorado Casitas Royale Karisma Playa del Carmen
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive by Karisma

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 9 out of 22 reviews" "
Rating 8 - Good. 9 out of 22 reviews" "
Rating 6 - Okay. 1 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

8.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and relaxing.
Stayed 7 nights in Feb 2024

8/10 Good

Michelle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
I loved the staff, everyone was so nice. The property was stunning and well kept. However, the management of the property needs attention.I ordered room service and never recieced it, twice , even after calling to confirm that it was still coming it never came. Prepare to do alot of walking even though there are alot of golf carts around...most of them are speeding around the property narrowly avoiding running over the guest...not giving rides.
Stayed 4 nights in Feb 2024

10/10 Excellent

Richard Adair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best trip to Mexico we've experienced in the past several years, and we have visited Puerto Vallarta, Riviera Maya (another resort), and Cancun. The food was delicious at every restaurant, the staff were extremely helpful and nice, and all grounds and rooms were immaculately clean every day. Amazing place!
Stayed 7 nights in Jan 2024

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

4/10 Poor

Max

Disliked: Cleanliness, staff & service, property conditions & facilities
I went to this resort back to back two years in a row. It's under new ownership on this last vacation we had and you could definitely tell. What a complete turnaround from last time. Long story short you couldn't pay me to come back. It's almost like we weren't even staying at a resort and we were in a local town where every single person is trying to take advantage of you. I'm 36 years old, I've been all over the world to different resorts and I've been to Mexican resorts all over the country over 23 times. If you're looking for a resort that's going to try and take advantage of you and make you feel uncomfortable along the way go for it
Stayed 4 nights in Dec 2023

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the swim up casita. Concierge staff (Zemy and Kayla) were most helpful. Santa Fe Grill was a favorite.
Stayed 7 nights in Jan 2024

10/10 Excellent

Lindsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had such a great time here and would definitely go again!
Stayed 3 nights in Jan 2024

10/10 Excellent

Luis

Stayed 5 nights in Jan 2024

8/10 Good

Conrad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd visit great, but we planned for a floor level casita and recieved a second floor casita..Resort is awesome..
Stayed 5 nights in Dec 2023