La Veleta stay.Within a 15-minute walk of this La Veleta aparthotel, you'll find Hospital de Tulum and Dos Aguas Park. Tulum National Park and Cenote Crystal are also within 3 miles (5 km).
Lumina at Mudra Tulum offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Lumina at Mudra Tulum. The aparthotel can provide concierge services and wedding services. Free self parking is available.
This 3.5-star Tulum aparthotel is smoke free.
12 guestrooms or units
Express check-in
Express check-out
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Terrace
Garden
Outdoor picnic space
Computer for guest use
No smoking on site
Lumina at Mudra Tulum offers 12 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels and Netflix. Additionally, rooms include irons/ironing boards and fans. In-room massages and hair dryers can be requested.
Languages
English, Spanish
Property amenities
Pool/Spa
Outdoor pool
Internet
Free WiFi
Parking and transportation
Free uncovered self parking on site
Kitchen
Refrigerator (full size)
Stovetop
Microwave
Dishwasher
Coffee/tea maker
Cookware/dishes/utensils
Dining
Dining table
Bathrooms
Shower
Hair dryer (on request)
Eco-friendly toiletries
Free toiletries
Towels provided
Living spaces
Living room
Dining room
Sitting area
Entertainment
Flat-screen TV with satellite service
Netflix
Outdoor areas
Terrace
Deck or patio
Garden
Picnic area
Outdoor furniture
Outdoor entertainment area
Work spaces
Computer station
Laptop workspace
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
No elevators
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Safe
Iron/ironing board
Luggage storage
In-room massages
Wedding services
Location highlights
In the suburbs
Things to do
24-hour fitness center
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
Security system
Outdoor lighting
General
12 rooms
Individually decorated
Individually furnished
100% renewable energy
At least 80% lighting from LEDs
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
Access methods
Access code, private entrance
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a security system, and outdoor lighting in each accommodation. Contactless check-in and contactless check-out are available.
Property is also known as
Mudra Tulum Aparthotel
Mudra Aparthotel
Mudra Tulum
Lumina at ZAZEN Tulum
Lumina at Mudra Tulum Tulum
Lumina at Mudra Tulum Aparthotel
Lumina at Mudra Tulum Aparthotel Tulum
Lumina at Mudra Tulum Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 23 out of 36 reviews" "
10 - Excellent
23
Rating 8 - Good. 5 out of 36 reviews" "
8 - Good
5
Rating 6 - Okay. 3 out of 36 reviews" "
6 - Okay
3
Rating 4 - Poor. 1 out of 36 reviews" "
4 - Poor
1
Rating 2 - Terrible. 4 out of 36 reviews" "
2 - Terrible
4
9.0/10
Cleanliness
9.2/10
Staff & service
8.2/10
Amenities
9.0/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10 Good
Ashlyn
Travelled with family
24 Jul 2022
Liked: Cleanliness, room comfort
Cute and cozy!
We had a great time! Cute place and cozy. You get everything you see in the pictures.
This "condo" was excellent for our family of six. Extremely clean and well kept, very cool decor. Upon arrival, which was around 1:30am-ish, the evening guard, Josue, welcomed us, gave us our condo key and gave us a full rundown of the condo and amenities. We have child that requires a very strict diet and at that hour I asked Josue about a place to eat and the type of meal our son requires. I was utterly amazed at how he went above and beyond in trying to locate a restaurant with the type of food our son could eat even at that time of night. I could not thank Josue enough for what he did, as a parent you are forever thankful. Also, we had contact with Rosy prior to our arrival, she responded to my messages almost immediately. She provided a wealth of services available and a great itinerary for our family with four children to go out and explore. Our housekeeping young lady also went above and beyond in coming through when we asked for certain items during our stay. I can't speak enough of all the great folks at Mudra Tulum. P.S. You'll also love the pizza restaurant down the street from them. Sending a tall high five to all and THANK YOU...
Mudra was so welcoming to someone who was taking his first trip to Mexico! Rosy was the absolute best when it came to getting us taxis, giving us amazing places to go see, setting up our covid test, as well as helping us with a shuttle back to the airport! I highly recommend this place! Amazing workout facility as well as pool area! Thank you Mudra !
Verified traveller
Stayed 6 nights in Jul 2021
10/10 Excellent
Verified traveller
30 May 2021
Verified traveller
Stayed 5 nights in May 2021
2/10 Terrible
Marbel
Travelled with family
2 May 2021
Disliked: Cleanliness, room comfort
Horrible
As soon as we got to Tulum we parked and we were robbed at gun point. Dangerous neighborhood and their cameras did not work even though they had three cameras at the main entrance. Never had such a bad experience could’ve been killed!
Horrible customer service the lady literally went at 11 am to our room and went in when I was taking a shower banging on the door and yelling and yelling at us to leave the room at 11 am