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Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive

4.5 star property
4.5-star beachfront aparthotel with 2 outdoor pools

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Photo gallery for Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive

OCEANFRONT SWIM UP SUITE | Pool
Beach/ocean view
Free minibar, desk, laptop workspace, blackout drapes
Free minibar, desk, laptop workspace, blackout drapes
Restaurant
Reviews
8.2

Very good

Popular amenities

  • Spa
  • Pool
  • Parking includedParking includedParking included
  • Free airport shuttleFree airport shuttleFree airport shuttle
  • Outdoor spaceOutdoor spaceOutdoor space
  • LaundryLaundryLaundry

Room options

View all photos for OCEANFRONT SUITE

Free minibar, desk, laptop workspace, blackout drapes

OCEANFRONT SUITE

  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for OCEANFRONT SWIM UP SUITE

Free minibar, desk, laptop workspace, blackout drapes

OCEANFRONT SWIM UP SUITE

  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for OCEANFRONT POOL SWIM UP SUITE

Free minibar, desk, laptop workspace, blackout drapes

OCEANFRONT POOL SWIM UP SUITE

  • 67 sq m
  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

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Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 15 out of 25 reviews" "
Rating 8 - Good. 1 out of 25 reviews" "
Rating 6 - Okay. 5 out of 25 reviews" "
Rating 4 - Poor. 4 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.2/10

Cleanliness

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Harlan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice
Stayed 5 nights in Feb 2024

6/10 Okay

Brittany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I would recommend this resort to adult travellers but likely wouldn’t come back with children. We booked a swim up suite. Below are some of the pros and cons: CONS: -pools are not heated which was hard with kids. Balcony pools were cold and so was the main pool -at times staff were helpful but you had to find the right person to help you which sometimes meant having to talk to 5 different people, service was hit or miss -no central lobby bar or gathering place (lobby is located quite a distance from the resort for some odd reason). -cement barriers in the water and rocky reef so couldn’t swim in the ocean -limited selection of restaurants/food because only specific ones are open on specific days -breakfast buffet never changed and had limited selection PROS: -kids enjoyed kids club which allowed us to venture over to the adults only Casitas and Royale which had a better selection of restaurants -rooms are a good size -Jade and Wine kitchen had good food -Andres was an excellent Concierge even though he wasn’t even assigned to our building. -we had Aqua Nick passes which was a great for the kids -premium selection of alcohol
Stayed 7 nights in Feb 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

Gina

Travelled with family
Liked: Cleanliness, room comfort
Ugly beach keep looking
The beach is ugly with the sea wall “art” that moved close to shore after a storm. A lot of natural rock wall which makes it uncomfortable to want to pass it to swim in the ocean. Which is a major factor in me not recommending. The swim pool is cold and we had a swim-up room. No hot tubs. The breakfast buffet was great but the restaurant keeps the curtains CLOSED at breakfast blocking ocean view. The room lacked privacy while in both the bath and sleeping area. The walls are open at the top of the bathroom. We got off to a rough start with a travel delay and late night check-in. Unfortunately arrived to an empty lobby with no signage and no working phones. Were told we could order late night food yet our phone in our room didn’t work so we had to walk back to concierge area for them to place our food order. While at concierge found my family’s passport photo copy sitting unsecured at desk. In 3 nights, we had no hot water in our shower, maintenance came and showed us to run water for about 10 minutes or more. We were able to take a hot bath after filling the tub once with cold water, draining it then refilling (Waste of water). Excellent room service, and grounds service. Concierge never contacted me even after I downloaded WhatsApp. While some of the staff was excellent, there were a lot of new employees who seemed to need a lot of training and some who were overtly rude especially when I felt I’d been overcharged for the bottle of wine at wine restaurant.
Beach ocean
Generations daily activities
Stayed 3 nights in Dec 2023

10/10 Excellent

Mandeep

Travelled with partner
Liked: Cleanliness, property conditions & facilities
spacious rooms exceptional customer service
Stayed 1 night in Dec 2023

10/10 Excellent

Alexandra

Liked: Cleanliness, property conditions & facilities
El hotel es hermoso, la gran mayoría de los que trabajan ahí, son muy amables, pero tienen sus excepciones. Tienen muchas actividades para adultos pero si les faltan más opciones para la convivencia en familia. El área de niños también está padrísima, mi hijo la disfrutó mucho.
Stayed 2 nights in Feb 2024