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4.7 out of 5

"Great hotel. Clean and very good staff service. You can walk right into the beach. The hotel DOES have a reception/front desk. " More

By a verified traveller on Mon 14 Jan 2019

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Hotel Description

3.5-star beachfront hotel near Condesa Beach

On the beach

A stay at this Costera Acapulco hotel places you steps from Acapulco Golf Club and within a 5-minute walk of Icacos Beach. Also, Acapulco Convention Center is within half a mile (1 km) and Casa de la Cultura is within 2 miles (3 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Families will appreciate the children's pool, onsite laundry facilities, and babysitting. Relax with a drink at the poolside bar and enjoy perks like free self parking and free WiFi.

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Hotel Elcano Acapulco ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Elcano Acapulco

Everyone (2)
5 out of 5

Posted by , from Coconut Creek on 1 Feb. 2022

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5 out of 5
Great hotel. Clean and very good staff service. You can walk right into the beach. The hotel DOES have a reception/front desk.

Posted by , from New Jersey on 14 Jan. 2019

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4 out of 5

Not my first visit to this Hotel

Pros: Free Internet, ice close to the room., helpful front desk people.lady
My husband and I were anxious to see this Hotel again. We stayed there about 20 years ago and loved it. Not much had changed and we enjoyed our time there this time also.

Posted by , from Alaska on 4 Jun. 2012

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Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with complimentary cabanas. After a day at the beach, enjoy amenities at Hotel Elcano Acapulco like an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis. This 3.5-star Acapulco hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Hotel Elcano Acapulco offers 180 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekends from 8:00 AM and noon.

Bambuco - This poolside restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hotel Elcano Acapulco

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free 12
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Elcano Acapulco
  • Elcano Hotel
  • Hotel Elcano
  • Hotel Elcano Acapulco
  • Elcano Hotel Acapulco
  • Elcano Resort Acapulco
  • Hotel Elcano
  • Hotel Elcano Acapulco Hotel
  • Hotel Elcano Acapulco Acapulco
  • Hotel Elcano Acapulco Hotel Acapulco

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.