Hotel Palacio Mundo Imperial

4.0 star property
4-star family-friendly resort near La Isla Shopping Village, connected to the convention center

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Hotel Palacio Mundo Imperial

Photo gallery for Hotel Palacio Mundo Imperial

4 restaurants, breakfast, lunch, dinner served; seafood
6 outdoor pools
Premium bedding, in-room safe, desk, iron/ironing board
4 restaurants, breakfast, lunch, dinner served; seafood
Lobby

Overview of Hotel Palacio Mundo Imperial

Reviews
8.0

Very good

Popular amenities

  • Hot tubHot tubHot tub
  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available

Explore the area

Boulevard Barra Vieja No. 3, Acapulco, GRO, 39931
  • Popular LocationForum de Mundo Imperial4 min walk
  • Popular LocationLa Isla Shopping Village8 min walk
  • AirportAcapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)2 min drive
  • Popular LocationEl Revolcadero12 min drive

Room options

Club 89 King Bed Resort View

  • 35 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Club 89 Double Beds Resort View

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Club 89 Double Beds Diamante View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Master Suite King Size Bed Resort View

  • 78 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe King Size Bed Resort View

  • 35 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

One Bedroom Penthouse King Size Bed Diamante View

  • 114 sq m
  • Sleeps 2
  • 1 King Bed

Club 89 King Size Bed Diamante View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite King Size Resort View

  • 52 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Junior Suite King Size Bed Diamante View

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double Beds Diamante View

  • 36.4 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Superior King Size Bed Diamante View

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Master Suite King Size Bed Diamante View

  • 78 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Double Beds Resort View

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Similar properties

About the area

Acapulco

Puente del Mar stay.With a stay at this Puente del Mar resort, you'll be within half a mile (1 km) of La Isla Shopping Village and 6 miles (10 km) of Playa Revolcadero. Bahia de Puerto Marques and Majahua Beach are also within 6 miles (10 km).

What's nearby

  • Forum de Mundo Imperial - 4 min walk
  • La Isla Shopping Village - 8 min walk
  • Playa Revolcadero - 11 min drive
  • El Revolcadero - 12 min drive
  • Majahua Beach - 16 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive

Restaurants

  • Tarascos - aeropuerto - 9 min walk
  • Carlos'n Charlies - 13 min walk
  • 50 Friends Pizzas - 14 min walk
  • Starbucks - 14 min walk
  • Café Punta del Cielo - 1 min walk

About this property

Hotel Palacio Mundo Imperial

4-star family-friendly resort near La Isla Shopping Village, connected to the convention center
Some rates at Hotel Palacio Mundo Imperial are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Palacio Mundo Imperial offers its guests a full-service spa, 6 outdoor swimming pools, outdoor tennis courts, and a health club. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have WiFi for a fee.

A 24-hour business center and meeting rooms are available. A children's pool, a spa tub, and a sauna are also featured at the family-friendly Hotel Palacio Mundo Imperial. Parking is available for a fee.

This 4-star Acapulco resort is smoke free.

  • 814 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • Meeting rooms
  • Built in 2014
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Swim-up bar
Hotel Palacio Mundo Imperial offers 814 accommodations with iPod docking stations and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. 46-inch flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Acapulco resort provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: WiFi (MXN 240 per night)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (MXN 240 per night)

Parking and transportation

  • Secured covered valet parking on site (MXN 240 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 420-420 for adults and MXN 210-210 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 1 swim-up bar and 1 bar
  • 24-hour room service

Things to do

  • 6 outdoor pools
  • 3 outdoor tennis courts
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 46-inch flat-screen TV
  • Digital channels
  • iPod dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Free bottled water

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 999 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 350 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: MXN 240 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Parking
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 420–420 for adults, and MXN 210–210 for children
  • Fee for in-room wireless internet: MXN 240 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 240 per night (rates may vary)
  • Covered valet parking fee: MXN 240 per night
  • Pet fee: MXN 999 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 350 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mundo Imperial
Mundo Imperial Acapulco
Resort Mundo Imperial Acapulco
Mundo Imperial Hotel Acapulco
Palacio Mundo Imperial
Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Resort
Hotel Palacio Mundo Imperial Acapulco
Palacio Mundo Imperial All Inclusive Hotel
Hotel Palacio Mundo Imperial Resort Acapulco

Hotel Palacio Mundo Imperial Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 449 out of 1000 reviews" "
Rating 8 - Good. 279 out of 1000 reviews" "
Rating 6 - Okay. 138 out of 1000 reviews" "
Rating 4 - Poor. 83 out of 1000 reviews" "
Rating 2 - Terrible. 51 out of 1000 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Tomas

Travelled with family
Liked: Cleanliness, staff & service
need to replace old equipment
Stayed 2 nights in Jul 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and concert venue
Stayed 3 nights in Jul 2023

4/10 Poor

Ana

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Not at all
Stayed 1 night in Jun 2023

6/10 Okay

Anthony

Stayed 1 night in Jun 2023

10/10 Excellent

Xochitl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the club the playa.
Stayed 2 nights in May 2023

2/10 Terrible

Alexandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stay away from this hotel they make extra charge for valet parking and I arrive in taxi also they charge for Wi-Fi when they advertise as a free room humid employee rude never again I stay there
Stayed 1 night in May 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Is clean and a lot space
Stayed 2 nights in May 2023

10/10 Excellent

Mia

Stayed 3 nights in Apr 2023