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Hotel Palacio Mundo Imperial

4-star family-friendly resort near La Isla Shopping Village, connected to the convention center

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Where to?

Dates

November 2025

20

December 2025

6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers

4 restaurants, breakfast, lunch, dinner served; seafood

Bar (on property)

6 outdoor pools, open 7:00 AM to 8:00 PM, pool umbrellas, sun loungers

Down comforters, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub
Pet-friendly
Bar
24/7 front desk
All-inclusive
Laundry

Explore the area

Boulevard Barra Vieja No. 3, Acapulco, GRO, 39931

Place, Boulevard de las Naciones
‪2 min walk‬
Place, Forum de Mundo Imperial
‪3 min walk‬
Place, La Isla Shopping Village
‪7 min walk‬
Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
‪9 min drive‬

Room options

Down comforters, in-room safe, desk, laptop workspace

Room Superior with View

35 sq m
Sleeps 4

Down comforters, in-room safe, desk, laptop workspace

Room Deluxe with View

35 sq m
Sleeps 4

Down comforters, in-room safe, desk, laptop workspace

Suite Junior with View

58 sq m
Sleeps 2

Down comforters, in-room safe, desk, laptop workspace

Superior Double Beds Diamante View

Excellent

35 sq m
City view
Sleeps 4
2 Double Beds

Down comforters, in-room safe, desk, laptop workspace

Deluxe Double Beds Resort View

Excellent

35 sq m
Resort view
Sleeps 4
2 Double Beds

Junior Suite King Size Resort View

Junior Suite King Size Resort View

Exceptional

52 sq m
Resort view
Sleeps 3
1 King Bed

Down comforters, in-room safe, desk, laptop workspace

Superior King Size Bed Diamante View

Excellent

35 sq m
City view
Sleeps 3
1 King Bed

Deluxe King Size Bed Resort View

Deluxe King Size Bed Resort View

Wonderful

35 sq m
Resort view
Sleeps 3
1 King Bed

Club 89 King Size Bed Diamante View

Club 89 King Size Bed Diamante View

35 sq m
City view
Sleeps 3
1 King Bed

Down comforters, in-room safe, desk, laptop workspace

Club 89 Double Beds Diamante View

Good

35 sq m
City view
Sleeps 4
2 Double Beds

Club 89 King Bed Resort View

Club 89 King Bed Resort View

Exceptional

35 sq m
Resort view
Sleeps 3
1 King Bed

Down comforters, in-room safe, desk, laptop workspace

Club 89 Double Beds Resort View

Good

35 sq m
Resort view
Sleeps 4
2 Double Beds

Down comforters, in-room safe, desk, laptop workspace

Junior Suite King Size Bed Diamante View

58 sq m
City view
Sleeps 3
1 King Bed

Down comforters, in-room safe, desk, laptop workspace

Master Suite King Size Bed Diamante View

78 sq m
City view
Sleeps 3
1 King Bed

Down comforters, in-room safe, desk, laptop workspace

Master Suite King Size Bed Resort View

78 sq m
Resort view
Sleeps 3
1 King Bed

One Bedroom Penthouse King Size Bed Diamante View

One Bedroom Penthouse King Size Bed Diamante View

114 sq m
City view
Sleeps 2
1 King Bed

Down comforters, in-room safe, desk, laptop workspace

Room Superior with View

35 sq m
Sleeps 2

Down comforters, in-room safe, desk, laptop workspace

Room Deluxe with View

35 sq m
Sleeps 2

Down comforters, in-room safe, desk, laptop workspace

Room Luxury with View

35 sq m
Sleeps 2

Down comforters, in-room safe, desk, laptop workspace

Room Luxury with View

35 sq m
Sleeps 4

Down comforters, in-room safe, desk, laptop workspace

Room Luxury

35 sq m
Sleeps 2

Down comforters, in-room safe, desk, laptop workspace

Room Luxury with View

35 sq m
Sleeps 4

Down comforters, in-room safe, desk, laptop workspace

Suite Junior with View

58 sq m
Sleeps 2

Down comforters, in-room safe, desk, laptop workspace

Suite Master with View

78 sq m
Sleeps 2

Down comforters, in-room safe, desk, laptop workspace

Suite Master with View

78 sq m
Sleeps 2

Down comforters, in-room safe, desk, laptop workspace

Suite Premium with View

114 sq m
Sleeps 2

Superior Double Beds + Concert Included

Superior Double Beds + Concert Included

35 sq m
City view
Sleeps 4
2 Double Beds

About the area

Acapulco

Puente del Mar stay.With a stay at this Puente del Mar resort, you'll be within half a mile (1 km) of La Isla Shopping Village and 6 miles (10 km) of Playa Revolcadero. Bahía de Puerto Marqués and Majahua Beach are also within 6 miles (10 km).

View more Resorts in Acapulco

What's nearby

Boulevard de las Naciones - 2 min walk - 0.2 km
Forum de Mundo Imperial - 3 min walk - 0.3 km
La Isla Shopping Village - 7 min walk - 0.6 km
Plaza Isla Diamante - 10 min walk - 0.9 km
Barra Vieja Beach - 6 min drive - 2.7 km

Getting around

General Juan N. Alvarez Intl. Airport (ACA) - 3 min drive

Restaurants

‪Los Tarascos - ‬4 min walk
‪Carnivore - ‬4 min walk
‪Juan Valdez Cafe - ‬1 min walk
‪Mizumi - ‬1 min walk
‪Acqua - ‬5 min walk

About this property

Hotel Palacio Mundo Imperial

4-star family-friendly resort near La Isla Shopping Village, connected to the convention center

Some rates at Hotel Palacio Mundo Imperial are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Palacio Mundo Imperial offers its guests a full-service spa, 6 outdoor swimming pools, outdoor tennis courts, and a health club. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge.

A 24-hour business center and meeting rooms are available. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Hotel Palacio Mundo Imperial.

This 4-star Acapulco resort is smoke free.

814 guestrooms or units

4 dining venues

2 bars by the pool

Meeting rooms

Built in 2014

Deli

Kid's club (free)

Supervised childcare (surcharge)

Childcare (surcharge)

Poolside lounge chairs

Umbrellas for the pool

Business center (24 hours)

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Terrace

Garden

Gift shop

Beauty salon

ATM

Onsite shopping

Bellhop

Elevator

No smoking on site

Bar or lounge

Coffee shop

Swim-up bar

Hotel Palacio Mundo Imperial offers 814 accommodations with iPod docking stations and espresso makers. Rooms open to balconies. Beds feature down comforters. 46-inch flat-screen televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Elan Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

2 restaurants, breakfast, lunch served; local and international cuisine

Pool
All-inclusive
Spa
Pet-friendly

CA $304 total

includes taxes & fees

Dec 1 - Dec 2

Property amenities

Family friendly

6 outdoor pools
Arcade/game room
Children's pool
Free children's club
In-room babysitting (surcharge)
In-room crib
Laundry facilities
Lifeguards on site
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Supervised activities for children (surcharge)

Internet

Available in all rooms: Internet access

Parking and transportation

Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 420 to 420 for adults and MXN 210 to 210 for children
2 poolside bars
4 restaurants
A bar/lounge
A coffee shop/cafe
A swim-up bar
Snack bar/deli

Things to do

3 outdoor tennis courts
6 outdoor pools
Arcade/game room
Beach volleyball
Children's pool
Designer stores
Free children's club
Full-service spa
Health club
Hot tub
Playground
Sauna
Shopping

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Braille/raised signage
Elevator
Grab bar near toilet
Low-height counter and sink
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Room amenities

Entertainment

46-inch flat-screen TV with digital channels
iPod dock

Bedroom

Bedsheets provided
Down comforter
Free crib
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided

Food and drink

24-hour room service
Espresso maker
Free bottled water

More

Air conditioning (climate-controlled)
Ceiling fan
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: MXN 1500 per pet, per night
Only dogs are allowed
Maximum 2 (weight limit: 20 lbs per pet)
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for MXN 350.0 per night.

Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: MXN 250 per accommodation, per night

The resort fee includes:

Fitness center access
Parking
Phone calls
WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately MXN 420 to 420 for adults, and MXN 210 to 210 for children
Pet fee: MXN 1500 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: MXN 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

Pool access available from 7:00 AM to 8:00 PM.
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Mundo Imperial

Mundo Imperial Acapulco

Resort Mundo Imperial Acapulco

Mundo Imperial Hotel Acapulco

Palacio Mundo Imperial

Palacio Mundo Imperial Resort

Hotel Palacio Mundo Imperial Resort

Hotel Palacio Mundo Imperial Acapulco

Palacio Mundo Imperial All Inclusive Hotel

Hotel Palacio Mundo Imperial Resort Acapulco

Hotel Palacio Mundo Imperial Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Taaren

Travelled with family and small children

Jul 29, 2025

Liked: Staff & service, amenities, property conditions & facilities

We had Franko check us in. He was very Friendly and did a excellent job. Rooms were abit dirty. Floors needed to be cleaned better. Beds are smaller then what we are used to and they are very low. Food choices were good. Buffet service was slow next to nothing they didn't serve us well. Pools were warm on out chilly night. We tried the private beach. Our server Guillermo Giles did a great job better than any of the food staff members. Our drinks were always filled buckets stayed cold with ice. We definitely will stay here again. Thanks guys

Stayed 2 nights in Jul 2025

10/10 Excellent

Alma

Jul 12, 2025

Stayed 1 night in Jul 2025

8/10 Good

Martin Gabriel, Goleta

Travelled with family

Jun 14, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities

Good food, clean place and friendly staff, safe atmosphere.

Stayed 2 nights in Jun 2025

10/10 Excellent

Amalia

Travelled with group

Jun 8, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Good time there

Stayed 1 night in May 2025

10/10 Excellent

Jose

May 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

Jose

Travelled with family

May 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

6/10 Okay

Fernando

Travelled with group

May 9, 2025

Liked: Amenities, property conditions & facilities

Disliked: Staff & service

I’m giving 1 start review for the staff & Service section thank you to the absolutely incompetent service from Erika at the front desk. Let’s do this really short”, I made my booking through Expedia, As soon as I arrived at the hotel, they couldn't find my reservation, they had to dial and finally found it but they mentioned that it would take a while to get to their system so they offered me to wait in the hotel lobby, I mentioned that if I could go to the restaurant to eat while I waited for my reservation to arrive (it's worth mentioning that I had the all-inclusive package) as soon as Erika heard this she said rudely and arrogantly that no, I told her that there was no problem that I would pay for it and after they gave me a discount to which she arrogantly told me no that it wasn't possible, I told her that I would like to speak to her manager which she replied that she was in a meeting, I went straight to the restaurant to try to fix it but they told me that they depended on the Front desk, I returned to the lobby and demanded to speak to the manager and surprise! the manager Ana was always sitting in the concierge right next to the lobby which is why I realized that Erika did not want me to speak to her, Ana kindly was able to resolve everything and I appreciate her efficiency, other minor issues like the room wasn’t ready on a Tuesday and the room key fob wasn’t working.

Stayed 2 nights in May 2025

8/10 Good

Armando

Travelled with partner

May 6, 2025

Liked: Amenities

Bathrooms around the hotel smell bad. And my bathroom had also a funny smell. The all inclusive ends at 11 pm, this is not the same in other all inclusive hotels

Stayed 1 night in May 2025

8/10 Good

anette

May 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was ok. The only thing is that I was waiting for the elevator and a housekeeper came and took the elevator along with her cart. There was no room for no one else. I suggest giving the priority to your guest especially if you are waiting on. This happened on the 6th floor.

Stayed 4 nights in May 2025

10/10 Excellent

Earnest

Apr 10, 2025

Stayed 2 nights in Mar 2025

10/10 Excellent

Juan

Travelled with family

Apr 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo me gusto

Stayed 2 nights in Mar 2025

10/10 Excellent

Federico

Mar 31, 2025

Stayed 3 nights in Mar 2025

2/10 Terrible

Raul

Travelled with family

Mar 29, 2025

Disliked: Cleanliness, staff & service, amenities

I paid 1250 dollars for two rooms 4 nights expecting it was all inclusive. Got there and they told me it was just for rooms. Even if i made a mistake, asked them how much it would be to pay for 5 adults for food and drinks difference. They said 49000 pesos iqual to 2500 more us dollars which will be double the cost of the rooms. Very expensive. Hotel is not in front of the beach. It is 500 or more meters away from the hotel. We checked the menus and pricing and very expensive. So we decided to leave the hotel every single day to visit beaches. And eat out of the hotel. Basically we just use the hotel to spend the nights. Never used facilities. One day a security guy was almost searching my grocery bag where i had only a coke, milk and sweet bread. He stopped me and started interrogating me about what i had in my bag. It was terrible. I told him it is just a couple of drinks and bread. He said it is our policy no food from outdoors is allowed in the rooms. That is ridiculous. I will never ever comeback to this hotel. I definitely won't recommend it.

Stayed 4 nights in Mar 2025

10/10 Excellent

Irma

Travelled with family

Mar 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Todo

Stayed 3 nights in Mar 2025

10/10 Excellent

Eugenio

Mar 26, 2025

Stayed 3 nights in Feb 2025

10/10 Excellent

JASON

Travelled with family

Mar 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was very beautiful. The property didn’t have a beach but had an access to a beautiful beach club and sister properties with beaches. The staff was very friendly and kind.

Stayed 2 nights in Mar 2025

10/10 Excellent

Rodrigo

Mar 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

good

Stayed 1 night in Mar 2025

8/10 Good

JESUS

Travelled with family and small children

Mar 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Buena variedad de albercas para todos los gustos. El club de playa también agradable. Podría mejorar el menú y calidad de los alimentos. _

Stayed 3 nights in Feb 2025

10/10 Excellent

Clint, New York

Feb 12, 2025

Stayed 2 nights in Jan 2025

10/10 Excellent

Jimmy

Travelled with family and small children

Jan 16, 2025

ok

Stayed 1 night in Jan 2025

10/10 Excellent

Kristine

Travelled with family

Jan 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is very close to the airport which is convenient. The rooms were clean and the staff are friendly.

Stayed 1 night in Jan 2025

10/10 Excellent

Marco Antonio

Jan 6, 2025

Stayed 2 nights in Dec 2024

10/10 Excellent

geronimo

Dec 26, 2024

Stayed 7 nights in Dec 2024

8/10 Good

Maribel

Dec 23, 2024

Stayed 1 night in Nov 2024

10/10 Excellent

Edith

Dec 12, 2024

Stayed 1 night in Nov 2024

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