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Urbano Hotel

3.5 star property
3.5-star hotel near Labadi Beach, connected to a shopping center

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Photo gallery for Urbano Hotel

Front of property - evening/night
Duplex | View from room
Mini-fridge, electric kettle
Exterior
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Spa
  • Gym
  • Breakfast available

Explore the area

Map
H/N, F814/2 Oxford Street, Accra, Greater Accra
  • Oxford Street
    ‪1 min walk‬
  • Accra International Conference Centre
    ‪19 min walk‬
  • U.S. Embassy
    ‪5 min drive‬
  • Accra (ACC-Kotoka Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Duplex

Duplex

Duplex

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room

Superior Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio

Studio

Studio

  • Sleeps 2
  • 1 Queen Bed

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  • Spa
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CA $618 total
includes taxes & fees
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About the area

Accra

Heart of Accra.At this Osu Klottey hotel, you'll be within a 5-minute walk of Oxford Street and Golden Dragon Casino. Accra International Conference Centre and Independence Square are also within 2 miles (3 km).

What's nearby

  • Oxford Street - 1 min walk - 0.0 km
  • Ghana State House - 18 min walk - 1.6 km
  • Accra International Conference Centre - 19 min walk - 1.6 km
  • U.S. Embassy - 5 min drive - 3.2 km
  • Makola Market - 5 min drive - 3.9 km

Getting around

  • Kotoka Intl. Airport (ACC) - 7 min drive

Restaurants

  • ‪Frankies - ‬5 min walk
  • ‪Heritage Indian Restaurant - ‬5 min walk
  • ‪KFC - ‬7 min walk
  • ‪Epo Food Joint - ‬12 min walk
  • ‪Breakfast To Breakfast - ‬7 min walk

About this property

Urbano Hotel

3.5-star hotel near Labadi Beach, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, spa services, and a terrace are also featured at Urbano Hotel. A shuttle from the airport to the hotel is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Accra hotel.

  • 1 building
  • 40 guestrooms or units
  • 2 levels
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Urbano Hotel offers 40 air-conditioned accommodations with minibars and safes. LCD televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services.

Languages

English, French

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Terrace/patio

Roots Hotel Apartment

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 205 reviews
The price is CA $119
CA $149 total
includes taxes & fees
Jun 19 - Jun 20
Roots Hotel Apartment

Property amenities

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport pick-up shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Visual alarms in hallways

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Day bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urbano Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 14 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 2 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 15 for children
  • Crib (infant bed) fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. 

We should mention

  • One child 14 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Urbano Hotel Accra
Urbano Accra
Urbano Hotel Hotel
Urbano Hotel Accra
Urbano Hotel By Roots
Urbano Hotel Hotel Accra

Urbano Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 119 out of 278 reviews
Rating 8 - Good. 103 out of 278 reviews
Rating 6 - Okay. 37 out of 278 reviews
Rating 4 - Poor. 7 out of 278 reviews
Rating 2 - Terrible. 12 out of 278 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

lydie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and property!!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay - the men on reception were very calm and professional (which marked a great improvement compared to my experience at the same property a few years ago). The room was clean and comfortable , Wi-Fi was stable and the security/porters / cleaners were all nice and polite guys too. Some soft music in the reception area might be nice for the customers and staff alike.
Stayed 3 nights in Feb 2025

2/10 Terrible

Nana Abena

Stayed 2 nights in Feb 2025

10/10 Excellent

Festus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Feb 2025

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property but they nickel and dimed me. The Expedia app has no price change from one guest to two guests. Yet if you show up with your wife, like I did, I was charged an extra $70. And after spending a week there and paying for my mini bar items, $8, a clerk ran and got me out of the airport shuttle to make sure I paid for the extra Fanta from the night before. As for the airport shuttle, I’ve never been asked to pay for one at any hotel. I was told it was free only one way. So since I took it from the airport, I had to pay $8 to get to the airport. Lastly I went 7 days without a hot shower in Rm 222 and endured a barking dog in Rm 223 for the duration of my trip. The area felt safe but I couldn’t enjoy it as much as I wanted to. The vendors and the beggar’s aggressively singled out the one American in my group, me. Overall a nice hotel, recently built, good security team, friendly staff, and located in the heart of everything.
Stayed 1 night in Jan 2025

10/10 Excellent

OKWUCHUKWU

Satisfactory
Stayed 3 nights in Jan 2025

6/10 Okay

Rose

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
We were given a room different from what we originally booked, and it was clearly too small for two grown women. Despite this, we managed to make it work. The location is fantastic, and the staff were friendly, although there were moments when service could be improved. Overall, a decent stay, but the room size and booking accuracy could use some attention.
Stayed 6 nights in Dec 2024

6/10 Okay

JONATHAN

Liked: Cleanliness

Good location but room too noisy

Nice location on the busiest street in Accra but the acoustics were very bad with a lot of noise outside and from reception. Staff were a little indifferent and it was expensive for Ghana.
Stayed 2 nights in Jan 2025

10/10 Excellent

aneshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in busy are close to shops, restaurants, pubs. I enjoyed my stay here. The staff was very friendly and helpful especially when I left my phone in an Uber. The helped me to track the uber down to retrieve my phone. I am so grateful to everyone at Urbano. When I come back to Ghana I am definitely staying here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kristina, Yosemite NP

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Osu. Staff was friendly and helpful, will stay there again next time I’m in Accra.
Stayed 1 night in Dec 2024

10/10 Excellent

Gideon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Hubert, Plainfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Oct 2024

8/10 Good

Jennifer

Travelled with group
Liked: Staff & service, property conditions & facilities
I liked the timely response of Management to queries raised.
Stayed 4 nights in Oct 2024

6/10 Okay

Tasia

Decent hotel with good breakfast if you want it included. Guard the door so it felt safe.
Stayed 2 nights in Oct 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Kartik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is always been nice staying at urbano
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed every minute of my 14 day staying... thanks Guy for the hospitality
Stayed 14 nights in Jul 2024

8/10 Good

Karen

Stayed 3 nights in Jun 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Decent clean hotel with small rooms, well located with a small store and ATM opposite in the petrol station. Walkable to the bars and restaurants in the area.
Stayed 2 nights in Jun 2024

6/10 Okay

Lynn

Liked: Cleanliness, staff & service
There was a roach crawling on my bag
Stayed 1 night in May 2024

10/10 Excellent

Cicely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smile of the check-in agent and the bellman
Stayed 1 night in May 2024

10/10 Excellent

Nzingha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! This property was literally centrally located, like right in the middle of fine dining and street food, shopping on the street or in shops, transportation and you even have a “7/11” directly across the street! The staff was very helpful and my room was tiny, but clean. The small was big enough for a single person. I would stay there again.

2/10 Terrible

Laurie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Found customer service very poor. I experienced (3) issues; asked to speak to a manager and received a weak "sorry" nothing done to erradicate their issues. The apology felt forced and ingenuine. 1. Debit Card left with staff accidentally and no one contacted me; it was upon my discovery that I found it was missing and had to reach out to hote. 2. Security allowed a local into the building. He joined me in the elevator; got off my floor and pushed for my contact information. I felt very unsafe. 3. Items removed from room at time of cleaning and never contacted me. I called hotel; went to retrieve items and staff could not retrieve. No one knew where it was. I waited until the next day; had to contact hotel AGAIN. I was then inconvenienced to return to said hotel after moving to a new place. I asked them to deliver after all my concerns and they refused. I reported all of this to the manager. Her facial expression never changed when explaining it all and she simply said "sorry". It was very unapologetic. I then asked to be contacted and the same manager simply sent me a text saying again "sorry". No accountability; no consequence, no refund, no offer for additional stay, wouldn't even deliver items that they were clearly trying to keep. Horrible experience. I moved to another hotel nearby - much better customer service and attention to detail.
Stayed 3 nights in Mar 2024

8/10 Good

Kesaundra

Liked: Cleanliness, staff & service
Great location. Friendly staff.
Stayed 2 nights in Jan 2024

8/10 Good

Menelik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was super convenient even though the ladies of the evening were all over Oxford St. Stuff was super pleasant and acomodating, facility was super clean, loved my room... areas of imporovement for me was to vend espresso coffee as it is hard to find strong coffee in Accra. Last but not least, I rated the hotel one less start due to an evening where the power in my room kept going out where the stuff finally allowed me to spend the night in a different room which disturbed my sleep. I will strongly suggest for others to stay at Urbano and plan to stay there again should I visit Accra again.
Stayed 1 night in Feb 2024