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Best Western Plus Franklin Square Inn Troy/Albany

2.5 star property
Hotel near Rensselaer Polytechnic Institute in Troy

Choose dates to view prices

Best Western Plus Franklin Square Inn Troy/Albany

Photo gallery for Best Western Plus Franklin Square Inn Troy/Albany

Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area
Suite, 1 King Bed, Balcony, River View (with Sofabed) | View from room
Blackout drapes, iron/ironing board, free cribs/infant beds, Internet
Free toiletries, hair dryer, towels, soap
Fitness facility

Overview of Best Western Plus Franklin Square Inn Troy/Albany

Reviews
8.6

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
One Fourth Street, Troy, NY, 12180
  • Popular LocationRensselaer Polytechnic Institute4 min walk
  • Popular LocationTroy Savings Bank Music Hall7 min walk
  • Popular LocationRussell Sage College8 min walk
  • AirportAlbany, NY (ALB-Albany Intl.)16 min drive

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Larger Room;with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed, Balcony, River View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About the area

Troy

In historical district.Within a 10-minute walk of the hotel, you'll find Rensselaer Polytechnic Institute and Troy Savings Bank Music Hall. Russell Sage College is within half a mile (1 km) and Palace Theater is within 9 miles (15 km).

What's nearby

  • Rensselaer Polytechnic Institute - 4 min walk
  • Troy Waterfront Farmers' Market - 4 min walk
  • Troy Savings Bank Music Hall - 7 min walk
  • Russell Sage College - 8 min walk
  • MVP Arena - 11 min drive

Getting around

  • Albany-Rensselaer Station - 14 min drive
  • Albany Intl. Airport (ALB) - 16 min drive

Restaurants

  • Brown's Brewing Company - 3 min walk
  • Dinosaur Bar-B-Que - 3 min walk
  • Eldorado Bar - 8 min walk
  • Uncle Sam Lanes - 4 min walk
  • 518 Craft Bar + Tasting Room - 6 min walk

About this property

Best Western Plus Franklin Square Inn Troy/Albany

Hotel near Rensselaer Polytechnic Institute in Troy
There's a coffee shop/cafe on site. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at Best Western Plus Franklin Square Inn Troy/Albany. Self parking is free.

This Troy hotel is smoke free.

  • 88 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Best Western Plus Franklin Square Inn Troy/Albany offers 88 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • 1 coffee shop/cafe

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

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Best Western Plus Franklin Square Inn Troy/Albany Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1001 reviews" "
Rating 8 - Good. 311 out of 1001 reviews" "
Rating 6 - Okay. 89 out of 1001 reviews" "
Rating 4 - Poor. 46 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Selestine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway stay
Upon my arrival I was welcomed by Randy who definitely knows how to welcome his guest. He always asks is everything ok? Do you need anything? He went above and beyond to make sure my stay was pleasant. Now let’s address the I don’t talk to or even look at you staff. They know who they are, having a presence like that made me question how did they get into hospitality sector.
Stayed 3 nights in Jan 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and close to downtown Troy.
Everything was clean and in nice shape. The breakfast, gathering area was clean and large enough where there was no lack of tables when I had breakfast. There is a small store near the main desk, as well as some bending machines on the floor. It was also very close to the place I needed to be. This is yet another Best Western where you get a great bang for buck.
Stayed 1 night in Jan 2024

2/10 Terrible

Robyn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bad bed
The bed was so uncomfortable and hard I really didn’t sleep. Even the pillows were bad (small and lumpy). I have hip and back problems and this actually made those things hurt more. Also no hairdryer???
Stayed 1 night in Jan 2024

10/10 Excellent

Annabella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Suzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

kenneth

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was terrible
Stayed 1 night in Nov 2023

10/10 Excellent

carmel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times as my son is in RPI. This is very near everything, the place is very clean and the staff very nice. You can walk to the town, it's about 5 minutes. There are restaurants near to eat. The only one thing was the coffee, I couldn't get a strong enough, even though they have a lovely coffee dispenser in the breakfast room, all the coffee tasted the same, even the espresso. Otherwise a great stay!
Stayed 1 night in Dec 2023

10/10 Excellent

Dianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Excellent location. Easy to find. Great breakfast!
Stayed 1 night in Nov 2023