4.2 out of 5

"We enjoyed our first time at this hotel. The only issue was the soft pillows and not so comfortable bed mattress. " More

By a verified traveller on Mon 27 Mar 2017

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Hotel Description

3-star hotel near University at Albany SUNY

In Albany

At this Albany hotel, you'll be within half a mile (1 km) of University at Albany SUNY and 3 miles (5 km) of Colonie Center Mall. Albany NanoTech Complex and Westland Hills Park are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 126 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs. Other amenities include room service, premium bedding, and coffee/tea makers.

King evolution room

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$136* Per night/room 20 Sep. - 21 Sep.

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King evolution suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two queen evolution room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queen Beds, Non-Smoking, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Albany/SUNY Area ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Albany/SUNY Area

Everyone (7) Couples (2) Family (4)
5 out of 5
Easy to find after exit from highway and quick and easy access to get back on

Posted by on 10 May 2019

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Comment from Hotel Management

11 May 2019 by Craig M

Thank you for taking a moment to share your experience.We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4 out of 5
Very clean nice place loved swimming pool & Jacuzzi

Posted by on 26 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by Craig M

Thank you for taking the time to write your comments regarding your recent stay at the Hilton Garden Inn/ Albany/SUNY. We very much appreciate and value your feedback and will share it with our team.

5 out of 5
The facility was very clean and kept up well. Everyone was very pleasant and accommodating

Posted by on 5 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Craig Milledge

Thank you for taking the time to write your comments regarding your recent stay at the Hilton Garden Inn SUNY/Albany. We very much appreciate and value your feedback and will share it with our team.

5 out of 5
Bed were comfy. Pool and gym were clean and fun. Lack of parking was problematic since the hotel was filled. Room was clean.

Posted by on 3 Mar. 2019

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4 out of 5

Posted by on 29 Jan. 2019

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2 out of 5
The lobby and all around building was nice but the room, especially for what we paid, was substandard at best. Stains on the carpet, outdated furniture, no table to sit at (just a small desk), stains on the towels and wash cloth). For what we were charged for this room, ALOT more was expected. I'll never use a Hilton again.

Posted by on 20 Oct. 2018

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4 out of 5

Nice hotel in a good location!

Pros: The breakfast buffet was good and the wait staff/chef very accommodating. Beautiful décor and check-in and out very easy.
Cons: New pillows and mattresses! Quieter heating system.
Location: Great location to get anywhere and plenty of shopping malls!
We enjoyed our first time at this hotel. The only issue was the soft pillows and not so comfortable bed mattress.

Posted by , from Utica NY on 27 Mar. 2017

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5 out of 5

visit to my daughter

Pros: Being able to eat at the hotel and the food was fabulous. we ordered room service one evening and the second evening ate in the dinning area.
Cons: NOTHING, the hotel is extremely clean. The staff could not be more coco adapting to your needs. The rooms are spacious and extremely clean.
Location: The location is perfect for me being so close to the school. I will definitely stay here again.
I schedule my stay at the Hilton because it's directly across the street from SUNY Albany. I've stayed here two other occasions. As usual it was a very pleasant experience. the staff is extremely friendly.

Posted by on 8 Feb. 2017

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3 out of 5

Hotel itself was really nice

Pros: Clean rooms.
Breakfast was terrible. Buffet set up included scrambled egg, potatoes, sausage links and bacon. The eggs were horrible. Potatoes also. Tho you could get fresh made omlets, they weren't all that great either. There was many other choices like bagels, waffles. But really didn't enjoy the food

Posted by , from Rochester, ny on 3 Jul. 2016

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5 out of 5

Excellent hotel

Great experience! Check in and out very smooth and easy. Desk staff super nice and friendly, genuine demeanor. Wonderful bed slept great!!

Posted by on 21 Dec. 2015

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About the Hilton Garden Inn Albany/SUNY Area

Location 1389 Washington Ave, Albany, NY 12206

Property Features

Hilton Garden Inn Albany/SUNY Area offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Albany/SUNY Area. Free self parking is available. Smoking is allowed in designated areas at this 3-star Albany hotel.

  • 1 building
  • 126 guestrooms or units
  • 7 levels
  • Built in 2007
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Albany, NY (ALB-Albany Intl.) (11 km / 6.9 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Albany/SUNY Area offers 126 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Garden Grille & Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 11.95 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Albany/SUNY Area
  • Hilton Garden Inn Hotel Albany/SUNY Area
  • Hilton Garden Inn Albany/SUNY Area Hotel Albany
  • Hilton Garden Inn Albany/SUNY Area Hotel
  • Hilton Garden Inn Albany/SUNY Area Albany
  • Hilton Garn AlbanySUNY Area A

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.