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Homewood Suites by Hilton Albany Crossgates Mall, NY

Property class: 3
3-star hotel near Crossgates Mall, connected to a shopping center

Choose dates to view prices

Photo gallery for Homewood Suites by Hilton Albany Crossgates Mall, NY

A spacious lobby with a stone accent wall, a large painting, and seating areas with armchairs and sofas.
An indoor swimming pool with clear water, surrounded by lounge chairs and tables, large windows, and a tiled floor.
A modern hotel with multiple buildings, including a Tru Hilton and a Homewood Suites.
A modern kitchen with a central island, built-in shelves, and pendant lighting.
A modern hotel lobby with seating areas, a refreshment kiosk, and a display of snacks and beverages.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
1651 Western Avenue, Albany, NY, 12203
  • Place, Crossgates Mall
    ‪3 min walk‬
  • Place, Funny Bone Comedy Club
    ‪6 min walk‬
  • Place, University at Albany
    ‪5 min drive‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪12 min drive‬

Room options

View all photos for 1KING HEARING ACCESSIBLE STUDIO SUITE NOSMOK

A hotel room with a bed, a desk, a television, a window with a view, and a ceiling fan.

1KING HEARING ACCESSIBLE STUDIO SUITE NOSMOK

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a small table, and a ceiling fan.

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Non Smoking

A hotel room with a large window, a flat-screen TV, a dining table with chairs, and a sofa.

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Non Smoking

A hotel room with a sofa, two beds, a coffee table, and a large window with curtains.

Studio, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(21 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Non Smoking

A hotel room with two beds, a desk, a chair, and a television.

Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 1 King Bed, Accessible (Hearing)

A hotel room with a bed, a desk, a television, and a window with curtains.

Studio, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Hearing)

A hotel room with a large window, a flat-screen TV, a dining table with chairs, and a sofa.

Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a desk, a television, and a view of the city.

Suite, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Shower)

A hotel room with a bed, a TV, a desk, and a window with curtains.

Suite, 1 King Bed, Accessible (Shower)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 1 King Accessible Bathtub Studio Suite Nosmok

A multi-story hotel with a flat facade, a parking lot with marked spaces, and an American flag.

1 King Accessible Bathtub Studio Suite Nosmok

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for 1 KING MOBILTY/HEARING ACCESS TUB SUITE NOSMK

A hotel room with a bed, a TV, a desk, and a window with curtains.

1 KING MOBILTY/HEARING ACCESS TUB SUITE NOSMK

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible, Bathtub

A hotel room with a bed, a TV, a desk, and a window with curtains.

Suite, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

A hotel room with a sofa, two beds, a coffee table, and a large window with curtains.

Suite, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

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About the area

Albany

Close to shopping.Stay at this Albany hotel and you'll be within half a mile (1 km) of Crossgates Mall and 2 miles (3 km) of Albany NanoTech Complex. University at Albany and Albany Pine Bush Preserve are also within 3 miles (5 km).

What's nearby

  • Crossgates Mall - 3 min walk - 0.3 km
  • Funny Bone Comedy Club - 6 min walk - 0.6 km
  • Regal Crossgates - 10 min walk - 0.9 km
  • University at Albany - 5 min drive - 3.6 km
  • Colonie Center Mall - 8 min drive - 6.1 km

Getting around

  • Albany International Airport Station - 9 min drive
  • Albany Intl. Airport (ALB) - 9 min drive

Restaurants

  • ‪Dunkin' - ‬3 min drive
  • ‪Dave & Buster's - ‬7 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Maggie McFly’s - ‬6 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Homewood Suites by Hilton Albany Crossgates Mall, NY

3-star hotel near Crossgates Mall, connected to a shopping center
Homewood Suites by Hilton Albany Crossgates Mall, NY offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. The business-friendly Homewood Suites by Hilton Albany Crossgates Mall, NY also features barbecue grills, coffee/tea in a common area, and a fireplace in the lobby. Self parking is free.

Smoking is allowed in designated areas at this 3-star Albany hotel.

  • 96 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2018
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Pool or billiards table
  • BBQ grill(s)
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Homewood Suites by Hilton Albany Crossgates Mall, NY offers 96 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 49-inch flat-screen televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

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Homewood Suites by Hilton Albany
Albany
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
4.6 out of 5, Wonderful, 1,001 reviews
The price is CA $179
CA $205 total
includes taxes & fees
Sep 13 - Sep 14
Homewood Suites by Hilton Albany

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 49-inch flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Albany Crossgates Mall NY Hotel
Homewood Suites Hilton Crossgates Hotel
Homewood Suites Hilton Albany Crossgates Mall NY
Homewood Suites Hilton Crossgates
wood Suites Hilton Crossgates
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall NY
Homewood Suites by Hilton Albany Crossgates Mall, NY Hotel
Homewood Suites by Hilton Albany Crossgates Mall, NY Albany

Frequently asked questions

How close is Homewood Suites by Hilton Albany Crossgates Mall, NY to the airport?

Homewood Suites by Hilton Albany Crossgates Mall, NY is 6.3 mi (9-min drive) away from the Albany Intl. Airport (ALB) airport, the closest popular airport to the property.

How much does it cost to stay at Homewood Suites by Hilton Albany Crossgates Mall, NY?

As of Aug 15, 2026, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Albany Crossgates Mall, NY on Sept 7, 2026 start from CA $216, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Homewood Suites by Hilton Albany Crossgates Mall, NY have an airport shuttle?

Airport shuttle services are not available at Homewood Suites by Hilton Albany Crossgates Mall, NY.

How close is Homewood Suites by Hilton Albany Crossgates Mall, NY to the beach?

This hotel is 16.1 mi (26-min drive) from Thompsons Lake State Park Beach.

Does Homewood Suites by Hilton Albany Crossgates Mall, NY offer free breakfast?

Homewood Suites by Hilton Albany Crossgates Mall, NY offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Homewood Suites by Hilton Albany Crossgates Mall, NY?

No, there is no casino at this hotel, but Rivers Casino & Resort (18-min drive) is nearby.

What time is check-in at Homewood Suites by Hilton Albany Crossgates Mall, NY?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Homewood Suites by Hilton Albany Crossgates Mall, NY?

This hotel offers free self parking.

Does Homewood Suites by Hilton Albany Crossgates Mall, NY have a pool?

Homewood Suites by Hilton Albany Crossgates Mall, NY features an indoor pool. Guests can enjoy pool access from 7:00 AM to 11:00 PM.

Does Homewood Suites by Hilton Albany Crossgates Mall, NY have a spa?

There are no spa services available at this hotel.

How close is Homewood Suites by Hilton Albany Crossgates Mall, NY to downtown Albany?

Homewood Suites by Hilton Albany Crossgates Mall, NY is 0.8 mi away from Westmere.

Homewood Suites by Hilton Albany Crossgates Mall, NY Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 311 out of 488 reviews
Rating 8 - Good. 95 out of 488 reviews
Rating 6 - Okay. 35 out of 488 reviews
Rating 4 - Poor. 26 out of 488 reviews
Rating 2 - Terrible. 21 out of 488 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean, staff very courteous, and breakfast was great.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Brook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and area
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff was great! Great breakfast options
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Murat S.

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is ok.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very clean room. Nice amenities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our swcond time stsying at this locstion. Everything was great! Comfortable beds, clean and spacious.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I had a wonderful stay. breakfast was even included which was wonderful suite clean and spacious many things to do and the Crossgate Mall right across from Hotel. Hotel has games for kids & Adults. Pool table Indoor pool, indoor gym, 2 breakfast areas, staff nice and friendly pets are allowed at a fee of course. We had a lovely time
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Sandeep

Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay, very courteous staff. Close to shopping,close to highways. Breakfast was fresh and dining area was spotless
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Joy

Liked: Cleanliness, property conditions & facilities
This place is very nice and clean.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, amenities
The service is outstanding. This place is CLEAN. A refreshing stay on the road.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Yetunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options are awesome, good customer servise, gym and swimming pool area are very neat and welcoming. We enjoyed our stay in the suite rooom. It's like home away from home, I definitely will come back. Highly recommended 👌
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Room was clean. Breakfast was very good.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Mohamadou

One night stay Tariq at the front desk was very kind.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Facilities were quite nice for this price point and staff were friendly and helpful.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Kinshasa

Liked: Cleanliness, amenities, property conditions & facilities
The check in was great and the staff was friendly. The room was clean and comfortable.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and facilities all around. Top notch.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Zahra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast was great. The hotel room was excellent.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location, comfy hotel, delicious breakfast
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Friendly staff, spacious and comfortable room.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping and Kitchen staff were amazing
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
We arrived and the Hilton system was down everywhere, and the staff handled it swiftly and smoothly. Kudos to them. Amazing stay, made mine and my Husbands stay memorable and we can’t wait to stay here again. Give the staff a raise!!
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Daryl

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, up to date and no odors. The staff at the front desk during check in and out was very courteous and respectful. The breakfast selection was good however the temperature of the breakfast sausage could be a little more warmed up and be cook a little bit more.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our staff from our spacious & clean room to the excellent amenities and walk ability to restaurants and shopping!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay when you’re visiting family!
Stayed 1 night in Jul 2024

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