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"I reserved due to the proximity to the State Farm Arena thinking I would have access without leaving the building only to realize, after the concert w ... " More

By a verified traveller on Thu 13 Feb 2020

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Hotel Description

4-star romantic hotel near Centennial Olympic Park

Downtown Atlanta stay

With a stay at this Downtown Atlanta hotel, you'll be steps from College Football Hall of Fame and CNN Center. Centennial Olympic Park and Georgia World Congress Center are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the business center, express check-in, and valet parking. There's a bar/lounge on site, and laundry facilities and concierge services are also provided.

WiFi, refrigerators

Offering conveniences like refrigerators and coffee/tea makers, the 1059 guestrooms also have WiFi and flat-screen TVs. Other amenities include minibars, room service, and hair dryers.

Deluxe Room, 1 King Bed (North Tower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
C$161* Per night/room 5 Aug. - 6 Aug.

Deluxe Room, 2 Double Beds (North Tower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible (Roll In Shower - North Tower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Accessible (North Tower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible (Roll in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Omni Atlanta Hotel at CNN Center ratings based on 155 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Omni Atlanta Hotel at CNN Center

Everyone (53) Business (1) Couples (9) Family (16)
2 out of 5
Major difficulty getting into valet area due to traffic. Perhaps better way to do it. Check in with desk was ok given the volume. Beds were awesome, room clean, not enough towels . No place to hang up towels. Desk staff was somewhat uninformed when asked basic questions. The worst was the process to get vehicle out of valet the next morning. We waited over an hour, lots of confusion, valet guys were awesome . Process was very unorganized. Loved the proximity to event We attended but we will not seriously consider the onmi when back in the area

Posted by , from Hahira ga on 17 Feb. 2020

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Comment from Hotel Management

6 Apr. 2020 by Alex

Thank you for the notification you were kind enough to give. Few people realize this is the most excellent way we have of knowing when all is not as it should be in our hotel. Furnished with this knowledge, we may then improve our facilities and service.

1 out of 5
Nothing if there is a concert or something in town going on they will pretend that you never booked with them then if your like us drove for 10 hours to het there to find out you dont have a room unless you wanna pay 400 bucks a night to stay there

Posted by on 14 Feb. 2020

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Comment from Hotel Management

6 Apr. 2020 by Alex

Thank you for the notification you were kind enough to give. Few people realize this is the most excellent way we have of knowing when all is not as it should be in our hotel. Furnished with this knowledge, we may then improve our facilities and service.

3 out of 5
I reserved due to the proximity to the State Farm Arena thinking I would have access without leaving the building only to realize, after the concert we were told to exit and walk around the building, in the cold, to the front entrance, at 1:30 P.M. In the past the food court area has been left open for access to the escalator and elevators. The construction was an inconvenience as well.The relocated areas were not marked well. After the concert getting back to my room on the 15th floor took almost an hour. Walking around outside, waiting to ride the escalator, then only 3 out of 4 elevators were working. The room was nice, the staff was friendly and helpful but for the price I paid for convenience, it was very inconvenient.

Posted by on 13 Feb. 2020

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1 out of 5

Posted by on 12 Feb. 2020

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2 out of 5
Hotel was being renovated and that wasn’t disclosed. We had reservations in the hotel “restaurant” but basically sat in an open conference room with tables set up. This wasn’t disclosed when I made reservations either but it was too late to eat somewhere else once we realized it because we were attending a concert that night. Check in was terrible. Hotel was not prepared for the number of people checking in that day. For what they charge a night, I would not recommend staying there.

Posted by on 12 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Leadership Team

Thank you for your feedback. We sincerely apologize that you were not made aware that we are under going renovations. We will be bringing some new and exciting changes to our hotel very soon and we sincerely apologize that you were impacted by this process. We hope to welcome back in the future to redeem your expectation

5 out of 5

Posted by on 5 Jan. 2020

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Comment from Hotel Management

5 Jan. 2020 by Sbarkers

Thanks for staying with us. We appreciate your feedback!

1 out of 5

Posted by on 24 Dec. 2019

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Comment from Hotel Management

5 Jan. 2020 by Sbarkers

Thanks for staying with us. We appreciate your feedback!

5 out of 5
All very good! Good & courteously check inn Service was very good Prompt response to request Valet parking was over the top with speed Room was clean and comfortable Check out was efficient

Posted by on 23 Dec. 2019

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Comment from Hotel Management

5 Jan. 2020 by Sbarkers

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on 16 Dec. 2019

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Comment from Hotel Management

17 Dec. 2019 by Quinton Avery

Thank you for your feedback on your most recent stay with us.

5 out of 5

Posted by on 25 Nov. 2019

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Comment from Hotel Management

22 Dec. 2019 by Quinton Avery

Thank you for your feedback regarding your recent stay with us. We are pleased to know you enjoyed your stay and look forward to future reservations.

About the Omni Atlanta Hotel at CNN Center

Location 100 CNN Center, Atlanta, GA 30303

Property Features

Omni Atlanta Hotel at CNN Center offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. You'll find a business center on site. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Omni Atlanta Hotel at CNN Center. Parking is available for a fee. This 4-star Atlanta hotel is smoke free.

  • 1059 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Hartsfield-Jackson Atlanta Intl. Airport (ATL) (21.3 km / 13.2 mi)
  • Train station: Atlanta Peachtree Station (5.8 km / 3.6 mi)
  • Metro station: Dome-GWCC-Philips Arena-CNN Center Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Omni Atlanta Hotel at CNN Center offers 1059 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Omni Atlanta Hotel at CNN Center has 2 restaurants on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125.00 per accommodation, per stay, plus a deposit of USD 125.00 per stay
  • Weight limit: 25 lbs

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available.

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 21 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet deposit: USD 125.00 per stay
  • Pet fee: USD 125.00 per accommodation, per stay
  • Rollaway bed fee: USD 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • CNN Center Omni Hotel
  • CNN Omni Hotel
  • Omni CNN Center
  • Omni CNN Center Atlanta
  • Omni Hotel CNN
  • Omni Hotel CNN Center
  • Omni Hotel CNN Center Atlanta
  • Omni Atlanta
  • Omni Hotel At Cnn Atlanta
  • Omni Hotel Atlanta
  • Omni Atlanta Hotel CNN Center
  • Omni Atlanta CNN Center
  • Omni Atlanta At Cnn Center
  • Omni Atlanta Hotel at CNN Center Hotel
  • Omni Atlanta Hotel at CNN Center Atlanta
  • Omni Atlanta Hotel at CNN Center Hotel Atlanta

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.