Extended Stay America Suites Austin Metro

2.5 star property
Hotel perfectly located for exploring St. Johns

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Photo gallery for Extended Stay America Suites Austin Metro

Desk, laptop workspace, iron/ironing board, free WiFi
Seasonal outdoor pool
Exterior
Free daily on-the-go breakfast
Lobby
Reviews
5.8

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry

Explore the area

Map
East US Hwy 290, Austin, TX, 78723
  • Popular LocationMoody Center5 min drive
  • Popular LocationUniversity of Texas at Austin6 min drive
  • Popular LocationSixth Street7 min drive
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)15 min drive

Room options

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Austin

St. Johns stay.Your stay at this St. Johns hotel places you within 3 miles (5 km) of Austin Community College Highland and Highland Village Shopping Center. Cast Clinic - Dell Children's Medical Center and North Austin Optimist Baseball Field are also within 3 miles (5 km).

What's nearby

  • Moody Center - 5 min drive
  • University of Texas at Austin - 6 min drive
  • Darrell K. Royal - Texas Memorial Stadium - 7 min drive
  • Austin Convention Center - 7 min drive
  • Sixth Street - 7 min drive

Getting around

  • Highland Station - 2 min drive
  • Austin Station - 30 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 16 min drive

Restaurants

  • Taco Bell - 3 min drive
  • Whataburger - 13 min walk
  • Pluckers Wing Bar - 11 min walk
  • P. Terry's Burger Stand #11 - 14 min walk
  • Pappasito's Cantina - 13 min walk

About this property

Extended Stay America Suites Austin Metro

Hotel perfectly located for exploring St. Johns
Extended Stay America Suites Austin Metro offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is served daily. The business-friendly Extended Stay America Suites Austin Metro also features a vending machine, coffee/tea in a common area, and laundry facilities. Self parking is free.

This Austin hotel is smoke free.

  • 84 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Extended Stay America Suites Austin Metro offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • The outdoor pool closes for the season in September.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Austin Metro
Extended Stay America Metro Austin
Extended Stay America Metro Hotel Austin
Extended Stay Deluxe Austin-Metro Hotel Austin
Extended Stay America Austin Metro Hotel
Extended Stay America Metro Hotel
Extended Stay America Metro
Extended Stay America Austin Metro
Extended Stay America Suites Austin Metro Hotel
Extended Stay America Suites Austin Metro Austin
Extended Stay America Suites Austin Metro Hotel Austin

Extended Stay America Suites Austin Metro Reviews

Reviews

5.8
Rating 10 - Excellent. 136 out of 777 reviews" "
Rating 8 - Good. 164 out of 777 reviews" "
Rating 6 - Okay. 138 out of 777 reviews" "
Rating 4 - Poor. 144 out of 777 reviews" "
Rating 2 - Terrible. 195 out of 777 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Tracy

Disliked: Staff & service, amenities, property conditions & facilities
Stuff doesn't work, room stale, uncomfortable, deskperson not attentive, property and rooms need updating badly
Stayed 1 night in Feb 2024

10/10 Excellent

Jay

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very understanding and accommodating
Stayed 1 night in Jan 2024

2/10 Terrible

Alisha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

4/10 Poor

Robin

Business traveller
This was horrible it needs cleaning and also there were roaches crawling the microwave and refrigerator was horrible I’m a travel nurse and it left a really bad impression compared to your other properties it was definitely not worth the money and I was so nervous about the bugs I slept with the lights ON
Stayed 2 nights in Dec 2023

2/10 Terrible

ADAM

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scary
Trash everywhere. Every night there was a fight or a party or crackheads around every corner.
Stayed 2 nights in Dec 2023

2/10 Terrible

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Adults running around the parking lot barefoot. Urine on the floor of the elevator. When our elevator opened up on our floor, the was trash throughout the hall and chicken wings all over the floor. Our room had needle caps, and weed stems in the drawers. The room smelled like pee. We got there at 10:15pm to check in and left at 10:30 and had to find other hotel. We would like a refund.
Stayed 2 nights in Nov 2023

2/10 Terrible

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Jeffrey, Dallas

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Furniture and appliances in poor condition; TV remote was missing and the replacement they gave me didn’t work. A lot of people hanging out in the halls and lobby and even lying and sleeping on furniture in the lobby. This hotel appears to be in use for providing housing to the homeless, which I think is commendable (and necessary!), but as such it should not be available for tourists. Keep it one or the other but not both. On the plus side, there was plenty of parking, and the coffee was hot (and good), and the property was quiet.
Stayed 2 nights in Oct 2023

4/10 Poor

Greg

Business traveller
Not that great
The hotel was always loud and I believe people live here on the regular. Hallways constantly had debris in it. Looked they were never vaccuum. Noises all night, inside and outside the room. Bedding was not the best either.
Stayed 6 nights in Oct 2023

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived to check in at the property it was after dark and there were people hanging around outside the building smoking weed. There was garbage all over the grounds and kids running in and out of the building. A female was sitting inside the building and was staring as if she was high. I felt completely unsafe and left immediately. I would NOT recommend this property.