Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

2.5 star property
Hotel perfectly located for exploring Gateway

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Photo gallery for Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

Outdoor pool, open 7:00 AM to 10:00 PM, free cabanas, sun loungers
Property amenity
Exterior
Free daily buffet breakfast
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
10711 N Research Blvd, Austin, TX, 78759
  • Place, Arboretum at Great Hills Mall
    ‪7 min walk‬
  • Place, Museum of Ice Cream
    ‪3 min drive‬
  • Place, Domain Northside
    ‪3 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪19 min drive‬

Room options

Room (Specialty)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Communication, Mobility Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking (Communication, Mobil Transfer Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About the area

Austin

Gateway stay.A stay at this Gateway hotel places you within half a mile (1 km) of Arboretum at Great Hills Mall and 3 miles (5 km) of J. J. Pickle Research Campus. Q2 Stadium and Domain Northside are also within 3 miles (5 km).

What's nearby

  • Arboretum at Great Hills Mall - 7 min walk - 0.6 km
  • Ascension Seton Northwest - 10 min walk - 0.9 km
  • Museum of Ice Cream - 3 min drive - 3.4 km
  • Domain Northside - 3 min drive - 3.8 km
  • J. J. Pickle Research Campus - 3 min drive - 4.5 km

Getting around

  • Highland Station - 8 min drive
  • Austin Station - 20 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 25 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪la Madeleine French Bakery & Café Arboretum - ‬11 min walk

About this property

Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG

Hotel perfectly located for exploring Gateway
Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG. Self parking is free.

This Austin hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • Water dispenser
Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG offers 110 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Austin hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Arboretum
Holiday Inn Express Austin NW Arboretum Area
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Holiday Inn Express Suites Austin NW Arboretum Area by IHG
Holiday Inn Express Suites Austin NW Arboretum Area an IHG Hotel

Holiday Inn Express & Suites Austin NW - Arboretum Area by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 714 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 33 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pinar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great breakfast
Stayed 3 nights in Dec 2025

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean comfortable rooms
Stayed 3 nights in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Our room was comfortable and spotless. AC worked great, water was hot, beds and pillows very comfortable, hotel provided dove soap shampoo and conditioner, lonby provided toothbrushes and other essentials people frequently forget free of charge, hot breakfast was great and varied daily with lots of healthy options, and all staff were very friendly. We will be staying here in the future.
Stayed 2 nights in Sep 2025

10/10 Excellent

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. Will definitely be back!
Stayed 1 night in Aug 2025

10/10 Excellent

Ysabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great location
Stayed 2 nights in May 2025

10/10 Excellent

Sparkle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mindy

Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Eugene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Stayed 2 nights in Aug 2025

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Perla

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Friendly staff, pretty clean. Noisy since the freeway is right next to it, not sure why it's so noisy, I guess the windows aren't thick enough. Pool was closed for renovation, problem is that it was closed for the same reason last year?! I look for pools in hotels for a reason, and I hate paying for amenities I can't use.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and great service
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent bed, so comfy!
Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay for families!

The staff here is SO friendly and accommodating! Our kids have a wonderful time at this hotel and the pool + cabanas are a blast, with lots of floats available. It is a little home away from home!
Stayed 1 night in Aug 2025

10/10 Excellent

Eusebio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Alayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. Traveling on my own, I liked that you had to be fuzzed in after 10pm. Felt secure. It was one of the only places in Austin that doesn’t allow pets which was a huge plus for me because I am very allergic to cars and dogs even after a place is cleaned and vacuumed. Everything was spotless and well appointed. Will stay here every time I visit my family in Austin.
Stayed 5 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025