Nice place but way too noisy and no one staff member did anything about the noise that was going on on the second floor but anyways the second thing would be is thereâs no information about the facility has no elevators for people that have a physical disability from stairs but the staff has helped us move from the fourth floor down to the second floor which was nice anyways it was a good place but those are the only problem i came across
The pool looks much bigger in the photo than in person (it's actually right next to the dining area too, which isn't pleasant). You have to go through a dark, scary path in order to get to the entrance. There were mosquitos in the room before we even checked in. Ants in the bathroom.
Very satisfying and one happy customer been served
It was very comfy and very nice however the only issue is the water from the shower only gives a small amount that you can't easily washed off the shampoo to our hair and soap to our body...but overall I'll be happy to stay again with el puerto boracay the next time we visit again in boracay. Keep it up...