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Doubletree by Hilton Campbell - Pruneyard Plaza

4.0 star property
Hotel near Winchester Mystery House, connected to a shopping center in Campbell

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Photo gallery for Doubletree by Hilton Campbell - Pruneyard Plaza

Exterior
Deluxe Room, 1 King Bed with Sofa bed
Terrace/patio
Room, 2 Queen Beds, Kitchen, Poolside | Pool
Breakfast and dinner served, American cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Housekeeping
  • Breakfast available
  • Bar
  • Room service

Explore the area

View in a map
1995 S Bascom Ave, Campbell, CA, 95008
  • Place, Silicon Valley
    ‪1 min walk‬
  • Place, The Pruneyard Shopping Center
    ‪3 min walk‬
  • Place, Santana Row Shopping Center
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed

9.6 out of 10
Exceptional
(63 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(36 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

9.2 out of 10
Wonderful
(9 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, blackout drapes

Junior Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing)

Room, 2 Queen Beds (Hearing)

Room, 2 Queen Beds (Hearing)

8.8 out of 10
Excellent
(10 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(22 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Fitness Room)

Room, 1 King Bed (Fitness Room)

Room, 1 King Bed (Fitness Room)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(14 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Bathtub

Premium bedding, down comforters, in-room safe, blackout drapes

Classic Room, 2 Queen Beds, Bathtub

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Kitchen, Poolside

Room, 2 Queen Beds, Kitchen, Poolside

Room, 2 Queen Beds, Kitchen, Poolside

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the area

Campbell

Close to shopping.You'll be steps from The Pruneyard Shopping Center and a 5-minute walk from Silicon Valley. Also, eBay Inc. Headquarters is within half a mile (1 km) and Santa Clara Valley Medical Center is within 2 miles (3 km).

What's nearby

  • Silicon Valley - 1 min walk - 0.0 km
  • The Pruneyard Shopping Center - 3 min walk - 0.3 km
  • eBay Inc. Headquarters - 8 min walk - 0.7 km
  • Winchester Mystery House - 4 min drive - 5.8 km
  • Santana Row Shopping Center - 4 min drive - 6.1 km

Getting around

  • Tamien Station (Caltrain) - 7 min drive
  • Hamilton Station - 9 min walk
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 12 min drive

Restaurants

  • ‪Philz Coffee - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Orchard City Kitchen - ‬5 min walk
  • ‪Barefoot Coffee - ‬1 min walk
  • ‪Taco Bravo - ‬3 min walk

About this property

Doubletree by Hilton Campbell - Pruneyard Plaza

Hotel near Winchester Mystery House, connected to a shopping center in Campbell
Doubletree by Hilton Campbell - Pruneyard Plaza offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at Doubletree by Hilton Campbell - Pruneyard Plaza. Free self parking is available. A complete renovation of Doubletree by Hilton Campbell - Pruneyard Plaza was completed in March 2021.

This Campbell hotel is smoke free.

  • 1 building
  • 169 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1990
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Doubletree by Hilton Campbell - Pruneyard Plaza offers 169 accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Campbell hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton Campbell Pruneyard Plaza
Doubletree Hilton Pruneyard
Doubletree Hilton Pruneyard Hotel
Doubletree Hilton Pruneyard Hotel Campbell Plaza
Doubletree Pruneyard
Hilton Pruneyard
Pruneyard Doubletree
Pruneyard Hilton
Doubletree Hilton Campbell Pruneyard Plaza Hotel
Doubletree Hilton Pruneyard Plaza Hotel
Doubletree Hilton Pruneyard Plaza
Doubletree by Hilton Campbell - Pruneyard Plaza Hotel
Doubletree by Hilton Campbell - Pruneyard Plaza Campbell
Doubletree by Hilton Campbell - Pruneyard Plaza Hotel Campbell

Doubletree by Hilton Campbell - Pruneyard Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1005 reviews
Rating 8 - Good. 239 out of 1005 reviews
Rating 6 - Okay. 85 out of 1005 reviews
Rating 4 - Poor. 40 out of 1005 reviews
Rating 2 - Terrible. 28 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Candace

Travelled with group
Liked: Amenities, property conditions & facilities
I liked that I felt safe. It was uniquely placed in the back center of the Pruneyard Shopping Center which gave me great access to a variety of shopping experiences. There were some minor defects to my particular room, but I am very peculiar and notice all the small details. Otherwise, my stay was pleasant and the gym and pool area are superb!
Stayed 3 nights in Jul 2025

10/10 Excellent

Geraldine, Roseville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed her to attend a wedding in
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mohammad

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and helpful staff
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool gym room just missing one thing!

Great location and delicious cookies upon check-in. We often stay at this hotel whenever traveling through San Jose. The staff is always friendly and helpful. The rooms are well appointed and comfortable. My only concern was that we had a room with a bunch of workout equipment in it, which was cool, but not cool that there were no sanitizing wipes like at the gym. Would love to see this addition in the future!
Stayed 1 night in Jul 2025

10/10 Excellent

Ning

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has a good location for many walkable restaurants and shops. Staff are very friendly and helpful. We enjoyed our stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very excellent accommodation for someone who just broke her foot and came straight from the hospital.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a few steps away from the Pruneyard shops and restaurants. Definitely recommend this place to others who want to stay in the area.
Stayed 1 night in Jun 2025

8/10 Good

mary ann

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I like being next to the Pruneyard. Didn't like the TV. Hard to navigate.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Felicia

Travelled with family
Liked: Amenities
Great place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Pedro

Stayed 1 night in Jun 2025

8/10 Good

Lori

Stayed 3 nights in Jun 2025

2/10 Terrible

Vivian

Travelled with family

Fire alarm

The fire alarm was triggered at 4:30am which turned out to be a false alarm. But it took the hotel until after 5:30am to get the alarm turned off. No apology or even an offer of some credit. Not good service.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jesse

Stayed 1 night in Jun 2025

8/10 Good

James Nicolaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Apr 2025

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Abbie

Stayed 1 night in Jun 2025

6/10 Okay

Mary

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
We had several issues with the cleanliness of our bedding and a cockroach in our room. These issues were taken seriously by the staff and taken care of immediately.
Stayed 4 nights in Jun 2025

6/10 Okay

Amy

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and well appointed. I was on the first floor backing against a parking lot and it was extremely noisy all hours of the day. Two days it woke me up at 5:30anm Gym was nice and clean. Staff friendly, not sure if I’ll stay there the next time I come to the area
Stayed 3 nights in Jun 2025

10/10 Excellent

Jenifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect, great front desk, great service for breakfast in their restaurant. Restaurants everywhere in walking distance. Great Hotel
Stayed 2 nights in Jun 2025

8/10 Good

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Gabrielle

Stayed 3 nights in May 2025

8/10 Good

Russell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2025