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Residence Inn San Jose Campbell

3.0 star property
3-star hotel in Willow Glen

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Photo gallery for Residence Inn San Jose Campbell

BBQ/picnic area
Reception
View from property
Exterior
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Gym

Explore the area

View in a map
2761 S Bascom Ave, Campbell, CA, 95008
  • Place, Silicon Valley
    ‪1 min walk‬
  • Place, Winchester Mystery House
    ‪6 min drive‬
  • Place, Santana Row Shopping Center
    ‪7 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪12 min drive‬

Room options

View all photos for Loft, 2 Bedrooms

Loft, 2 Bedrooms

Loft, 2 Bedrooms

8.0 out of 10
Very good
(7 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, pillowtop beds, desk, iron/ironing board

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, pillowtop beds, desk, iron/ironing board

Studio, 1 Queen Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed

1 bedroom, pillowtop beds, desk, iron/ironing board

Studio, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(22 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Campbell

Willow Glen stay.With a stay at this Willow Glen hotel, you'll be within half a mile (1 km) of Silicon Valley and 2 miles (3 km) of The Pruneyard Shopping Center. Good Samaritan Hospital - San Jose and eBay Inc. Headquarters are also within 3 miles (5 km).

What's nearby

  • Silicon Valley - 1 min walk - 0.0 km
  • eBay Inc. Headquarters - 4 min drive - 3.3 km
  • Winchester Mystery House - 6 min drive - 8.3 km
  • Santana Row Shopping Center - 7 min drive - 8.6 km
  • SAP Center at San Jose - 9 min drive - 10.8 km

Getting around

  • Winchester Station - 3 min drive
  • San Jose College Park Station - 9 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 14 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Taco Bell - ‬11 min walk
  • ‪Fosters Freeze - ‬11 min walk
  • ‪Oriental Garden Restaurant - ‬4 min walk
  • ‪KFC - ‬8 min walk

About this property

Residence Inn San Jose Campbell

3-star hotel in Willow Glen
Residence Inn San Jose Campbell offers its guests an outdoor pool and a 24-hour fitness center. WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Residence Inn San Jose Campbell also features barbecue grills, a garden, and a picnic area. Parking is available for a fee.

This 3-star Campbell hotel is smoke free.

  • 80 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
Residence Inn San Jose Campbell offers 80 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

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Property amenities

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 14 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay (for stays between 06 May - 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 14.00 per day
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott San Jose Campbell
Residence Inn Marriott San Jose Hotel Campbell
San Jose Campbell Campbell
Residence Inn by Marriott San Jose
Residence Inn San Jose Campbell Hotel
Residence Inn San Jose Campbell Campbell
Residence Inn San Jose Campbell Hotel Campbell

Reviews

Residence Inn San Jose Campbell Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 330 out of 530 reviews
Rating 8 - Good. 117 out of 530 reviews
Rating 6 - Okay. 37 out of 530 reviews
Rating 4 - Poor. 19 out of 530 reviews
Rating 2 - Terrible. 27 out of 530 reviews

Reviews

2/10 Terrible

Gina

Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Um, pass

The room looked like it was last done is the late 80's. Smelled of smoke, hair in the shower, and overall really bad setup. Yes, I should have requested another room but at check in they made it should like the last ground floor room (which I wanted) and I was exhausted after a really long drive. Thankfully I bring my own sheets and cleaning supplies (yes, I am THAT person. Get sick enough after hotel stays and ya learn!). I was always able to get parking close to my room area, so that is a plus. It was also near where I needed to be.
Stayed 2 nights in Jul 2025

8/10 Good

Joylene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights. Room was like the pictures. It was clean. A few stains on the floor. Bed was comfortable and having the fridge ice maker was great. Breakfast was decent. Walking distance to a grocery was convenient. Friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Aubree

Stayed 1 night in Jun 2025

2/10 Terrible

Gary

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst Experience of any Marriott Property Ever

I have never given a negative review on any hotel that I have booked through Hotels.com. This is a first. This property is horrible. The rooms are dated, smell, and furnishings are old and sparse. The living room of our 2 bedroom "suite" had a beat up love seat and nothing else other than a small dated TV. There were no pictures on the walls, just white walls everywhere. The beds were two full sized beds, in rooms that could easily hold a queen or a king. The photos on their website do NOT match the rooms. The bathrooms are dated, in bad shape. Counters are like 2 feet off the ground, tub did not drain, and had no plug even if you wanted to take a bath. Will never stay at this property, or any Residence Inn that is not an interior sort of property.
Stayed 3 nights in Jun 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, property conditions & facilities
My family like the room. It's big space with a whole kitchen and two separate rooms. Clean and quiet. The price is unbeatable.
Stayed 1 night in May 2025

8/10 Good

Guy

Stayed 1 night in May 2025

10/10 Excellent

Golam

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

terry

Stayed 2 nights in May 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2025

4/10 Poor

Tiffani

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking Not Free!

The place is nicely landscaped. The bed in 914 needs an update. The parking was not free 14 dollars a day.
Stayed 2 nights in May 2025

4/10 Poor

Maria

Stayed 4 nights in May 2025

4/10 Poor

Maria

Travelled with partner
Disliked: Cleanliness
The bathtub floor had stains which looked gross. The toilet paper and paper towels provided were thin and cheap (we had to purchase our own toilet paper). There was an electrical socket on the floor that did not have a proper cover (which is a fire/electrical hazard). There were homeless people working on their car in the parking lot. The available breakfast was not very appetizing. There was limited dining in the area.
Stayed 4 nights in May 2025

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its like being at home. Theres a stove & full fridge in each unit. Theres fast wifi & a well equipped flatscreen with all the channels , plus netflix & youtube. Theres a fitness center thats small but it has a full rack of dumbells ,mats, & treadmills. Lastly , theres a fat breakfast everyday with scrambled eggs, bacon,sausage, toast, bagels, coffee, tea & more. PERFECT ! I forgot hot tub and pool too 😊😁👍 Ill be back soon
Stayed 2 nights in May 2025

6/10 Okay

Musika

Liked: Staff & service, amenities
Great room and location! Quiet, polite guests. However #312's shower very slow to drain. I stayed 4 days; no mention of room service of any kind. Workers who are very fastidious should work the breakfast. The floors, counters were always sticky. Garbage can always full. Condiments were sticky and messy.
Stayed 1 night in May 2025

2/10 Terrible

Marshall

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Dated, breakfast not served at posted times, dark and dingey.
Stayed 2 nights in Apr 2025

8/10 Good

Aneesah

Travelled with family
Liked: Cleanliness, staff & service
Older property.
Stayed 1 night in Apr 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lisa was very friendly and accommodating along w the rest of the staff. Haven't been back in my hometown in a while and they made us feel at home.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was great, room was extremely comfortable so nice to have a full kitchen. Staff was attentive and the breakfast was great. My only complaint is that I got an error message every time I tried to use the WiFi and ended up needing to use my cell phones hot spot.
Stayed 2 nights in Apr 2025

10/10 Excellent

Angelica

Stayed 1 night in Mar 2025

6/10 Okay

DeAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Patking Fee

Very nice place. But Beware of the 14 dollar parking fee that they reveal to you at time of check in only!
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the grounds were very nice!
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025