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"Arrived and nobody at front desk. waited 15min. was there around 4, room not ready, so came back and checked in after shift change. Much better. Hallw ... " More

By a verified traveller on Thu 02 Mar 2017

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Hotel Description

Family-friendly 4-star resort with indoor pool

Canmore retreat

You'll find Canmore Museum and Geoscience Centre and Yamnuska Mountain Adventures within 2 miles (3 km) of this resort. Canmore Golf and Curling Club and Silvertip Golf Course are also within 2 miles (3 km).

Family-friendly fun

This resort features a restaurant, an indoor pool, and a bar/lounge. There's fun for all ages with a children's pool and a waterslide, and families will appreciate the picnic area. Enjoy the fitness center and perks like free self parking and free WiFi.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and down comforters, the 100 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Rainfall showerheads, coffee/tea makers, and hair dryers are also available. Housekeeping is available once per stay.

Guest Room, 2 Double Beds (Located separate from main building)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$89* Per night/room 16 Dec. - 17 Dec.

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Guest Room, 1 King Bed (Located separate from main building)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grande Rockies Resort - Bellstar Hotels & Resorts ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grande Rockies Resort - Bellstar Hotels & Resorts

Everyone (3) Couples (1) Family (1)
3 out of 5
Great location, few min drive to the main street, and underground parking.

Posted by on 6 May 2019

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Comment from Hotel Management

9 May 2019 by Brandy, Front Desk Supervisor

Dear Traveler, Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location and underground parking convenient. I hope to welcome you back in the future!

5 out of 5

Posted by on 20 Jan. 2019

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Comment from Hotel Management

20 Jan. 2019 by JimB GM

Thank-you for this amazing score of 5/5. We hope you will return to the Grande Rockies Resort and enjoy another great stay.

2 out of 5

What a disappointment

For the price we paid for a suite we were most disappointed. It was old and not updated. The phone did not work. The dishwasher did not work. Kitchen was not well stocked. Not even a cloth to wipe the counters down. Had to ask for sheets for the bed for kids. Sheets arrived with huge holes in them. Comforter was soiled. Wifi information not given. Would not recommend or return 

Posted by , from Calgary, AB, Canada on 30 Sep. 2013

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3 out of 5

Not so Grande Rockie

Do not get caught out by being placed in the "Boutique" section.  Second class is what you are treated as.

Posted by , from Darwin, Northern Territory, Australia on 18 Sep. 2013

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5 out of 5

The hotel was quite beautiful and peaceful.

Pros: Quiet
The rooms were quite large. I enjoyed having the space for my young kids to move around. I also enjoyed having a full kitchen so I could make them breakfast in the morning.

Posted by , from Edmonton, AB, Canada on 27 Aug. 2012

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4 out of 5

Great value for price, good staff and surroundings

Enjoyed our stay, would recommend to friends. Minor issue was wi-fi connectivity as we were the last room on the floor, it was bit sketchy, had to move to centre of hotel to connect. Love the Kuerig coffee maker and room finishings

Posted by , from Calgary on 23 Feb. 2012

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5 out of 5

Very good over all

Pros: Close restaurants, Quiet
Beautiful modern rooms and very nice bathroom and shower. Very clean. The King size bed was amazing. Close to amenities. Nice pool with indoor and outdoor hottub. Restaurant had very good breakfast, was a little slow but made up for it by apologizing with a free addition to the meal. We were in the building next to the main hotel so the wifi was a very poor signal.

Posted by , from Edmonton, AB, Canada on 3 Feb. 2012

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4 out of 5

Short Stay in a nice Resort

Pros: Quiet
We only stayed 1 night in a luxury boutique king room. The room was ready as we checked in an hour early. Room on main floor with nice mountain view. Room was very clean and accessible. Free parking. The wireless internet wasn't working properly othwerwise I would have given both thumbs up. $10 resort fee charged upon check-out.

Posted by on 11 Nov. 2011

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5 out of 5

Excellent staff

Pros: Free Internet, Quiet, indoor/outdoor hottub, pool, kiddie pool area, free dvd rental
Cons: good mountain veiw suites few
We had an excellent stay!!! The kids enjoyed the pool, kiddie area and hot tub. Rooms were very nice and well equiped. A great selection of DVDs to borrow (for free). Town full of neighboring buildings which obstruct the mountain view in many rooms. Excellent staff, especially the two ladies working morning Aug. 25,2011. These ladies checked us in on Aug.23,2011 and dealt with us till we were satisfied. The trip was for a 50th anniversary celebration and we wanted a nice room with a view. They were very polite and did try to accomadate us as best they could. One of these ladies made it a little extra special for anniversary couple as well. Thank you very much!

Posted by on 3 Nov. 2011

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3 out of 5

Okay

Pros: Close restaurants, Quiet
Cons: Poor breakfast
The room was way smaller than promoted. Breakfast was a total joke, stale bagels, etc. appears to be geared to a time share that didn't sell so they adapted. Balcony had hole into it big enough for a toddler badly into need of fixing.

Posted by on 5 Oct. 2011

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About the Grande Rockies Resort - Bellstar Hotels & Resorts

Location 901 Mountain St, Canmore, AB T1W0C9

All-inclusive Details

  • Laundry/dry cleaning services not included
  • Childcare not included
  • All available beverages included
  • Taxes not included
  • Buffet and à la carte dining
  • Airport transfers not included
  • Gratuities not included
  • Room service not included
  • Wireless Internet access not included
  • Minibar not included

Property Features

Grande Rockies Resort - Bellstar Hotels & Resorts offers its guests an indoor pool, a children's pool, a waterslide, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. A fitness center, ski storage, and a picnic area are also featured at the family-friendly Grande Rockies Resort - Bellstar Hotels & Resorts. Free self parking is available. This Art Deco Canmore resort is smoke free.

  • 100 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Ski equipment storage
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Outdoor picnic space
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Waterslide
  • Free WiFi

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Calgary, AB (YYC-Calgary Intl.) (113.1 km / 70.3 mi)
  • Parking: Free self parking

Room Amenities

Grande Rockies Resort - Bellstar Hotels & Resorts offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. 42-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Canmore resort provides complimentary wired and wireless Internet access. Housekeeping is provided once per stay.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Coffee maker
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (once per stay)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 11:30 AM.

Grande Rockies Resort - Bellstar Hotels & Resorts has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 18

Special check-in instructions:

A valid credit card in the guest's name is required for check in. Check in without a valid credit is not permitted.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 10

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15 and CAD 30 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grande Rockies
  • Grande Rockies Canmore
  • Grande Rockies Resort Bellstar Hotels Resorts Canmore
  • Grande Rockies Resort Canmore
  • Grande Rockies Hotel Canmore
  • Grande Rockies Resort Canmore, Alberta
  • Grande Rockies Resort Bellstar Hotels Resorts
  • Grande Rockies Bellstar Resorts Canmore
  • Grande Rockies Bellstar Resorts
  • Grande Rockies Resort
  • Grande Rockies Resort - Bellstar Hotels & Resorts Resort
  • Grande Rockies Resort - Bellstar Hotels & Resorts Canmore
  • Grande Rockies Resort - Bellstar Hotels & Resorts Resort Canmore

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
url importing https://www.travelocity.ca/Canmore-Hotels-Grande-Rockies-Resort---Bellstar-Hotels-&-Resorts.h3197694-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.