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"The staff was very nice and helpful, but hardly anyone could speak English. Well kept property and all rooms have a view of the sea. " More

By a verified traveller on Tue 26 Feb 2019

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Hotel Description

Family-friendly 4-star hotel near Marbella Beach

Marbella stay

Your stay at this Marbella hotel places you within 2 miles (3 km) of Marbella Beach and La Boquilla Beach. San Felipe de Barajas Castle and Clock Tower are also within 3 miles (5 km).

Free water park, dining

This traditional hotel features free water park access, 2 outdoor pools, and a restaurant. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the a rooftop terrace and free perks like full breakfast and free self parking.

Standard Room, 2 Single Beds, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
CA $138* Per night/room 7 Apr. - 8 Apr.

Junior Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Business Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Ocean View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

GHL Corales de Indias ratings based on 5 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for GHL Corales de Indias

Everyone (4) Couples (1)
2 out of 5
Our room was way smaller and did not look like the pictures. Our AC unit was hanging off the wall and barely worked. Our shade over the sliding door broke towards the end of our trip. The staff was not very helpful, we were waiting for our bags to be delivered from the airport and called down several times and they were no help, our bags were there for hours without us knowing, no one contacted us or apologized.

Posted by on 13 Jan. 2023

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Comment from Hotel Management

14 Jan. 2023 by Corales

Respected Mrs. SarahRegards.Thank you for investing minutes of your time to give us your rating of our service.Your feedback allows us to improve each of the processes.Wish you a happy day.Cordially,Mauricio Trejos M.General Manager

1 out of 5

Posted by on 29 May 2021

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Comment from Hotel Management

8 Jun. 2021 by Hotel Corales de Indias

Respetado Anonymous, En primera instancia le agradecemos por tomarse el tiempo para calificarnos y dejarnos sus comentarios. Contamos con un equipo de talento humano excepcional el cual pretende ofrecer una experiencia inolvidable para nuestros huéspedes y así hacerlos sentir como en casa, razón por la cual le ofrecemos disculpas en caso de no haber llenado sus expectativas. Esperamos tener el gusto de atenderlo en una próxima ocasión. Le saluda cordialmente, Blanca C. Arbeláez S. Gerente General

1 out of 5
The pictures are a lie! This place does not look any where near as nice as the pictures look. When I first got there I was very disappointed. The look of the hotel older, it was under construction, and very busy (not serene as in the pictures). But, I decided to move forward because I just got there and was tired. Then, I got in the room and it was musty, old, and really small. I guess you could say it was technically clean, but it was not a nice room. The hotel is also not on the beach. It's close to it, but you have to walk across a busy street/highway. I decided to leave and complained that it was not as advertised and they refused to refund my room. If you are are looking for something nice. This is not it.

Posted by on 9 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by Corales

Respected Guest. Regards. Thank you for giving us your appreciation and rating our service. We regret not meeting your expectations. The Hotel is not under construction, we maintain the public areas to keep the spaces clean. Our Hotel is chosen by families to enjoy their vacations. And it has a very favorable location because it is very close to the airport and five minutes from the historic center and 10 minutes from Bocagrande. Thanks for your attention. Have a good day. Cordially, Blanca C. Arbeláez S. General Manager

5 out of 5

Posted by on 12 Apr. 2019

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Comment from Hotel Management

1 May 2019 by Corales de Indias

Respetado Huésped. Reciba un cordial saludo en nombre de todo el equipo humano del Hotel Corales de Indias. Deseamos agradecerle de antemano por invertir minutos de su tiempo para brindarnos su calificación a nuestro servicio. Esperamos contar con su presencia en una próxima ocasión. Le deseamos un feliz día. Cordialmente, Blanca C. Arbeláez S. Gerente General

4 out of 5
The staff was very nice and helpful, but hardly anyone could speak English. Well kept property and all rooms have a view of the sea.

Posted by on 26 Feb. 2019

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Comment from Hotel Management

26 Feb. 2019 by Corales de Indias

Respected Guest. Regards. Thank you for investing minutes of your time to give us your qualification to our service. We are training our staff so that they acquire more competencies in the English language. Thank you for your attention. Sincerely, Blanca C. Arbeláez S. General Manager

Property Features

GHL Corales de Indias offers its guests a complimentary water park, 2 outdoor swimming pools, a waterslide, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 5 meeting rooms are available. A rooftop terrace, spa services, and a complimentary children's club are also featured at the family-friendly GHL Corales de Indias. An area shuttle within 8 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking is available. This 4-star Cartagena hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 11 levels
  • Built in 2012
  • Full breakfast (free)
  • Kid's club (free)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle within 8 km, and shopping center shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

GHL Corales de Indias offers 250 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily from 6:30 AM to 10:00 AM. An additional breakfast is available daily for a fee.

Restaurante Manglares - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast and lunch. A children's menu is available.

Late night fare is available from 24-hour room service.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

GHL Corales de Indias offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Masks are compulsory at the property
  • Reservation might be required for some facilities onsite

Fees

Guests will be asked to pay the following charges at the property:

  • Residents must pay VAT (19%) at the property. Travelers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travelers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 35000 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Corales de Indias
  • Corales de Indias Cartagena
  • Corales de Indias Hotel
  • Corales de Indias Hotel Cartagena
  • GHL Corales Indias Hotel Cartagena
  • GHL Corales Indias Hotel
  • GHL Corales Indias Cartagena
  • GHL Corales Indias
  • GHL Corales de Indias Hotel
  • GHL Corales de Indias Cartagena
  • GHL Corales de Indias Hotel Cartagena

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.