2/10 Terrible
Jasmine
25 Mar 2024
Disliked: Staff & service, amenities, property conditions & facilities
This was the worse experience I’ve ever had at any stay. To start I was charged for an extra night for early check in which I’ve never heard of anything like that. Just to be put in a room with no shower head or knobs to turn the water on. The tv,microwave and also refrigerator was not working. Also the ac unit would stop working making the room hot and uncomfortable . After having surgery I needed to lay down and couldn’t physically move my things on my own to another room after my ride had dropped me n left. The staff told me if I wanted to check out then leave and that they were not going to refund me or give me any discounts for their errors. It was hair all in the shower and roaches crawling from behind dresser. I called hr and the location then wanted to offer 15 percent off my next stay like I’ll ever stay there again and wth is 15 percent.im going to call everyone I can this property needs to be shut down!!!!