On the beach
Within 6 miles (10 km) of this Cayo Santa Maria property, you'll find Playa Las Gaviotas and Cayo Santa Maria Dolphinarium.
This property features 5 restaurants, 2 outdoor tennis courts, and an outdoor pool. Enjoy the health club and free perks like buffet breakfast and free self parking. There's a beach bar on site, and a 24-hour front desk and concierge services are also provided.
The 378 guestrooms have TVs with satellite channels and offer minibars and coffee/tea makers. Hair dryers, safes, and phones are also available.
29 Jul. 2020 by General Manager
Dear Guest, Thank you for taking te time to rate us. We are sad to know we did not achieved your expectations. We wonder what might happened. Your opinion is our clue to keep improving day by day. Please, do not hesitate to contact us to tell us more about your experience. We will be happy to assist you. Moreover, you can always reach our customer service department during your stay, we will be happy to help you with anything you might need. Thank you for choosing us. Best regards, General Manager
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive offers its guests an outdoor pool, outdoor tennis courts, and a health club. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a swim-up bar, and a bar/lounge. Free breakfast is available daily. Public spaces have WiFi for a fee. A terrace, tour/ticket assistance, and multilingual staff are also featured at Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Cayo Santa Maria property.
Available in some public areas: WiFi (surcharge)
Free self parking , Free parking nearby
Sanctuary at Grand Memories Santa Maria - Adults Only - All Inclusive offers 378 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 7:30 AM to 10 AM.
FLAVORS - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
MEXICANA CANTINA - This restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
EMPORIUM - This restaurant specializes in international cuisine and serves dinner only. Open daily.
GRAZIE - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
TESICO - This restaurant specializes in international cuisine and serves dinner only. Open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.