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Waterfront Cebu City Hotel & Casino

4.0 star property
4-star spa hotel near SM City Cebu

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Photo gallery for Waterfront Cebu City Hotel & Casino

Outdoor pool
10 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Deluxe Room
Ambassador Suite | Living area
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
1 Salinas Drive Lahug, Cebu City, Cebu City, Cebu, 6000
  • Waterfront Cebu City Casino
    ‪1 min walk‬
  • Ayala Center
    ‪10 min walk‬
  • SM City Cebu
    ‪3 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪16 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Premier Room

Premier Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Ambassador Room

Ambassador Room

Ambassador Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Ambassador Suite

Ambassador Suite

Ambassador Suite

  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Cebu City

Central Cebu City getaway .Your stay at this Lahug hotel places you within 2 miles (3 km) of SM City Cebu and Ayala Center. Waterfront Cebu City Casino and Ayala Malls Central Bloc are also within half a mile (1 km).

What's nearby

  • Waterfront Cebu City Casino - 1 min walk - 0.0 km
  • Ayala Malls Central Bloc - 8 min walk - 0.7 km
  • Ayala Center - 10 min walk - 0.9 km
  • Cebu Business Park - 17 min walk - 1.4 km
  • SM City Cebu - 3 min drive - 2.2 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 39 min drive

Restaurants

  • ‪Verified Lounge - ‬6 min walk
  • ‪Uno - ‬1 min walk
  • ‪Han Guk Kwan - ‬7 min walk
  • ‪Mio Cafe & Restaurant - ‬7 min walk
  • ‪Han Guk Kwan - ‬10 min walk

About this property

Waterfront Cebu City Hotel & Casino

4-star spa hotel near SM City Cebu
Waterfront Cebu City Hotel & Casino offers its guests a full-service spa, an outdoor pool, and a health club. There are 10 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business center on site. A casino, a children's pool, and a hot tub are also featured at the business-friendly Waterfront Cebu City Hotel & Casino. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cebu City hotel.

  • 561 guestrooms or units
  • 18 levels
  • 3 buildings
  • 10 dining venues
  • Built in 1997
  • Casino
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Waterfront Cebu City Hotel & Casino offers 561 air-conditioned accommodations with minibars and complimentary bottled water. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Cebu City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, CITIGYM. Services include massages. The spa is equipped with a sauna. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Filipino

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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:30 AM for a fee: PHP 850 per person
  • 10 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 10 gaming tables
  • 100 slot machines
  • Casino (37,674 square feet of space)
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 850 per person
  • Airport shuttle fee: PHP 1400 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Cashless payment methods are available for all transactions.

Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding. Breakfast is included for children age 5 years and younger

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

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Waterfront Cebu City Hotel & Casino Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 426 out of 1002 reviews
Rating 8 - Good. 322 out of 1002 reviews
Rating 6 - Okay. 151 out of 1002 reviews
Rating 4 - Poor. 50 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Bea

Stayed 2 nights in Mar 2025

10/10 Excellent

Robin

Liked: Amenities
Always good to say at the Waterfront Hotel all the staff go out of their way to make your stay and
Stayed 3 nights in Mar 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service
Stayed 15 nights in Feb 2025

8/10 Good

Richard, Aylesbury

Liked: Cleanliness, staff & service
I previously stayed at the Waterfront Cebu Hotel and Casino in 2017 and was able to consider how much had changed in that period. The lobby and reception areas are just as impressive as before and the staff always welcoming, polite and accommodating. The facilities for dining remain as excellent as I remember. The swimming pool area is also wonderful. My only slight negative about my experience is my belief that the room was not quite as nice as before and had a somewhat tired appearance and looked liked being in need of redecorating. I was also a little bit disappointed that the windows overlooking the city had not been cleaned for some time. Otherwise, my stay at the Waterfront was very enjoyable and I would recommend this hotel.
Stayed 4 nights in Feb 2025

8/10 Good

Keyi

Stayed 3 nights in Feb 2025

4/10 Poor

David

Liked: Cleanliness, staff & service
Access very limited ,difficult at times to even get onto property. Staff were great Kate in housecleaning needs to be recognized. Charges for every little thing no room ammenties. Disapointing.
Stayed 13 nights in Feb 2025

10/10 Excellent

Jiamela

Stayed 2 nights in Feb 2025

6/10 Okay

Ruth

Stayed 3 nights in Feb 2025

8/10 Good

ALAN

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Jacob

Liked: Cleanliness
Stayed 3 nights in Feb 2025

8/10 Good

Rickey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and casino are very very nice..especially the staff. ( 5 stars) however its misleading to say this hotel is “ “Waterfront” it is not on the water aa you would expect with the hotels name!’
Stayed 3 nights in Jan 2025

10/10 Excellent

Merlyn, san diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Gregory

Disliked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Merlyn, san diego

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom smells old, but I hardly stayed in my room.it was more fun at the casino. Excited to be back soon…
Stayed 2 nights in Feb 2025

6/10 Okay

Shad, Brisbane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Loved the location and convenience.
Stayed 1 night in Feb 2025

8/10 Good

ARNOLD, HONOLULU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the reception ( particularly Shah) was very patient, helpful and very attentive to my requests.
Stayed 4 nights in Feb 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ended up with three different reservations. I was supposed to stay another hotel for two of the reservations, but a transportation issue caused me to change my plans and stay at Waterfront all three nights. The first room we were given had a noise issue. The elevators were nearby and it sounded like they travelling over our room. The next room was good. Waterfront is a good hotel, but there was a constant issue with the internet connection. I stayed at five different hotels during this trip and Waterfront had the worst connection of all of them.
Stayed 1 night in Feb 2025

8/10 Good

Amrette

Stayed 1 night in Feb 2025

6/10 Okay

KIMBERLY A, willow springs

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property shows a gorgeous waterfall it has not beem in operation for over 4 years according to workers when i asked. The stores arent there eithet no Victoria secret and no duty free shop as shown. Room clean amd comfy
Stayed 1 night in Feb 2025

4/10 Poor

Criselda

Disliked: Cleanliness, staff & service
I stayed here 6 years ago and was excited to come back unfortunately my experieced was not thesame😟
Stayed 3 nights in Jan 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very busy at check- in which despite being pre-paid took 30 minutes to be served. Not enough staff on reception/ Check-in. Facilities are generally good however the pool area was poor, very tired looking needs repainting ng and new surface around the pool also the main feature waterfall was not working I think under renovation. Be aware that this is a convention hotel on our last night a National Lawyers convention started with 4,000 delegates which meant that all the resources were crowded and the staff stretched. For breakfast on the last day the restaurant was so full there where tables spilling into the corridor/ lobby area. I was pleased we were checking out that day
Stayed 3 nights in Jan 2025

10/10 Excellent

Romel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility
Stayed 2 nights in Jan 2025

4/10 Poor

Steven

Disliked: Staff & service, property conditions & facilities

Waterfront casino - dont

It may have been unfortunate timing with chinese new year and graduations but i have NO positives for this accomodation 30 minutes to check in, no wifi (i spent over 4 hours trying to fix this), staff were hideously over worked and untrained, room service was ridiculously expensive ( pizza was soggy, salmon was over cooked) and 30 minutes to check out. Props to manager Michael for trying to help but the corpse had rigor mortis and could not be salvaged. The rooms are old and the decor dated, corridors were filled with noise. I booked a deuxe room and my view was the cooling towers for the air con. Truly dreadful
Stayed 2 nights in Jan 2025

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025