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Holiday Inn Express Charleston-Civic Center by IHG

2.5 star property
Hotel near Charleston Coliseum & Convention Center in Charleston

Choose dates to view prices

Photo gallery for Holiday Inn Express Charleston-Civic Center by IHG

Reception
Point of interest
Lobby sitting area
1 bedroom, premium bedding, desk, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
100 Civic Center Drive, Charleston, WV, 25301
  • Charleston Coliseum & Convention Center
    ‪2 min walk‬
  • Haddad Riverfront Park
    ‪6 min walk‬
  • Charleston Town Center
    ‪8 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ground Floor

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Ground Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Eco-friendly toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Ground Floor

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

About the area

Charleston

City center stay.A stay at this Downtown Charleston hotel places you steps from Charleston Coliseum & Convention Center and within a 5-minute walk of Laidley Court Shopping Center. Haddad Riverfront Park and Heritage Towers are also within half a mile (1 km).

What's nearby

  • Charleston Coliseum & Convention Center - 2 min walk - 0.2 km
  • Haddad Riverfront Park - 6 min walk - 0.6 km
  • Charleston Town Center - 8 min walk - 0.7 km
  • Clay Center for the Arts and Sciences - 17 min walk - 1.5 km
  • West Virginia State Capitol Building - 3 min drive - 3.5 km

Getting around

  • Charleston Station - 3 min drive
  • Charleston, WV (CRW-Yeager) - 11 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Fife Street Brewing - ‬12 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Wendy's - ‬2 min walk

About this property

Holiday Inn Express Charleston-Civic Center by IHG

Hotel near Charleston Coliseum & Convention Center in Charleston
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. A fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express Charleston-Civic Center by IHG. For a fee, parking is available.

This Charleston hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 6 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
Holiday Inn Express Charleston-Civic Center by IHG offers 196 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

Similar properties

Bar (on property)

Charleston Marriott Town Center

  • Free airport shuttle
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, 1,003 reviews
The price is CA $149
CA $169 total
includes taxes & fees
Jun 22 - Jun 23
Charleston Marriott Town Center

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses a grey water recycling system. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
Hotel Holiday Inn Express Civic Center Charleston
Charleston Holiday Inn Express Civic Center Hotel
Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Holiday Inn Express Charleston-Civic Center by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 662 out of 1067 reviews
Rating 8 - Good. 238 out of 1067 reviews
Rating 6 - Okay. 84 out of 1067 reviews
Rating 4 - Poor. 46 out of 1067 reviews
Rating 2 - Terrible. 37 out of 1067 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

LARRY, Greenville

Liked: Cleanliness, staff & service
Room good. Shower:bath not draining well
Stayed 1 night in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Will return
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kailah

Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

REBECCA

Liked: Cleanliness, staff & service
The only issue I see is that our room had a contant cold air draft and cigarrette smoke coming in from around the heat unit. We were right at the roof covering an exit on the front and the gap betweeen the wall and the heater was large enough to fit your finger in. When people were out smoking under the roof it was coming directly into our room. Outside of this veryone was super nice and courteous ans the facility breakfast was great and very clean.
Stayed 2 nights in Feb 2025

8/10 Good

David

Stayed 1 night in Jan 2025

4/10 Poor

Dave

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was dirty dirty. Stains on walls, food on floor. Dirt in all floor corners. Extreme dust. The beds were missing a top sheet. Gross
Stayed 1 night in Mar 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Tawni

Disliked: Cleanliness, property conditions & facilities
The room was messy. There were plastic wrappings and candy on the floor. Hangers were thrown in the closet. Soap was empty in bathroom. The front desk staff were helpful. That’s it. Do not recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stop on a longer trip. We’ve stayed here before and will again. Quiet room, very good breakfast — the cinnamon rolls were excellent, as always.
Stayed 1 night in Mar 2025

8/10 Good

Madison

Stayed 1 night in Mar 2025

8/10 Good

Kayla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Stayed 1 night in Feb 2025

8/10 Good

Tasha

Stayed 1 night in Feb 2025

8/10 Good

Amy, Davis

Liked: Staff & service, property conditions & facilities
Price and location is right for work in Charleston.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the cleanest hotel that ive stayed at in a very long time. In addition - everything in the room furnishings etc. Were in excellent condition. Could have used a new mini fridge- but, the one there worked. A one cup hot water maker would be good separate from the coffee maker would be nice- so- the tea doesnt taste like coffee. They did charge me extra money when i got there called an incidental fee.
Stayed 1 night in Feb 2025

10/10 Excellent

Hunter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. I have stayed here several times and have always been impressed.
Stayed 1 night in Feb 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Kaitlyn

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived the room they put us in wasn’t done being cleaned obviously. We walked in and the toilet had something in it, the surfaces wasn’t wiped or cleaned off, trash cans were not put back or had liners in them. Will not be staying there again!
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is very convenient, right off the expressway.
Stayed 1 night in Feb 2025