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Holiday Inn Express Suites Charleston by IHG

2.5 star property
Enjoy free breakfast at this Charleston hotel

Choose dates to view prices

Photo gallery for Holiday Inn Express Suites Charleston by IHG

Free daily continental breakfast
1 bedroom, desk, laptop workspace, iron/ironing board
Exterior
Exterior
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
95 Rhl Blvd, Charleston, WV, 25309
  • Little Creek Park
    ‪2 min walk‬
  • Southridge Center
    ‪15 min walk‬
  • Charleston Coliseum & Convention Center
    ‪9 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Kitchenette

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Access Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible (Mobility, Access Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds, Accessible (Mobility, Access Tub)

  • Sleeps 2
  • 2 Twin Beds

About the area

Charleston

In Charleston .You'll find Little Creek Park and Memorial Ice Arena within a 15-minute walk of this Charleston hotel. Southridge Center and Timberland Park are also within 3 miles (5 km).

What's nearby

  • Little Creek Park - 2 min walk - 0.2 km
  • Southridge Center - 15 min walk - 1.3 km
  • Charleston Coliseum & Convention Center - 9 min drive - 10.6 km
  • Charleston Town Center - 10 min drive - 10.9 km
  • Shawnee Sports Complex - 10 min drive - 11.3 km

Getting around

  • Charleston Station - 9 min drive
  • Charleston, WV (CRW-Yeager) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Taco Bell - ‬16 min walk
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪Starbucks - ‬2 min drive

About this property

Holiday Inn Express Suites Charleston by IHG

Enjoy free breakfast at this Charleston hotel
Holiday Inn Express Suites Charleston by IHG offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. Free breakfast is served daily. The business-friendly Holiday Inn Express Suites Charleston by IHG also features barbecue grills, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Charleston hotel is smoke free.

  • 84 guestrooms or units
  • 5 levels
  • Continental breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Convenience store
  • BBQ grill(s)
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express Suites Charleston by IHG offers 84 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

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  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,001 reviews
The price is CA $151
CA $171 total
includes taxes & fees
Jun 29 - Jun 30
Holiday Inn Hotel & Suites Charleston West by IHG

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 37.10 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 37.10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Charleston
Holiday Inn Express Suites Hotel Charleston
Holiday Inn Express Suites Charleston Hotel

Holiday Inn Express Suites Charleston by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 142 out of 361 reviews
Rating 8 - Good. 85 out of 361 reviews
Rating 6 - Okay. 53 out of 361 reviews
Rating 4 - Poor. 44 out of 361 reviews
Rating 2 - Terrible. 37 out of 361 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daryl at the front desk was so nice when we checled in. Very welcoming.
Stayed 1 night in Mar 2025

8/10 Good

Rhonda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Kids coming out of the pool had the whole lobby floor covered in water, all weekend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about my stay. The staff was really kind
Stayed 1 night in Mar 2025

8/10 Good

Lynn

Stayed 1 night in Mar 2025

2/10 Terrible

Etola

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

There was a bathing suit left in the bathroom, stuff on the walls and the ceilings
Stayed 1 night in Mar 2025

4/10 Poor

Renee

Liked: Cleanliness, staff & service, property conditions & facilities

Cold shower

Positives:friendly staff, slept well. Things to work on: room didn’t have towels or toilet paper. Had to ask for it. Shower had handicap limits on hot water so was not able to take a shower as the water was cold. Had to wash my hair in the sink.
Stayed 1 night in Mar 2025

10/10 Excellent

Teresa, Glen Dale

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort

Okay!

We booked a room with two beds. The key card would not unlock our door. The receptionist was very nice and got a new room for us. However, it was one bed and not two. The bathroom still had someones hair in the shower so it was not the cleanest.
Stayed 1 night in Mar 2025

2/10 Terrible

Derrick

Don’t use Hotels.com

I had to find a different hotel as there was a disconnect
Stayed 2 nights in Mar 2025

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible policy and no reaching out

They tried to charge my card before arriving and it was declined so they cancelled our reservation without even calling. We were forced to a different hotel and had to pay over double the price for 2 nights
Stayed 2 nights in Feb 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Billie Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They were renovating, but not too much of a problem. It snowed and the parking lot was not cleared. Ice machines were not working other than the first floor. You could hear everything going on in the hallway or around you, so not great for privacy. But the staff were all pleasant the the breakfast was really good.
Stayed 3 nights in Jan 2025

6/10 Okay

Kristal

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Dont go swimming!

Overall the hotel was okay, the room was clean. The staff is friendly, and the breakfast was good. My only complaint was the pool area- alot of mold all over the walls, ceiling, and chairs- along with a visivle ring of dirt aroud the pool, it was very disappointing as the was the inly reason we stayed there. Wont ever stay here again!
Stayed 1 night in Jan 2025

6/10 Okay

Heather

Stayed 2 nights in Jan 2025

10/10 Excellent

LoriAnn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Under a snow state of emergency the staff was amazing. They should get a raise!
Stayed 1 night in Jan 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice but…

Hotel is undergoing a reno and most of it is complete and very nicely done. Bed is comfortable and the staff was very friendly and accommodating. However, dear hotel planners, something MUST be done about the door to each room. It is no where near a “soft close” and I was kept up all night by my neighbors going in and out of rooms and slamming the door each time. Very frustrating when you have a long drive ahead of you and get no rest beforehand!
Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Stayed 1 night in Dec 2024

10/10 Excellent

Farley, MARLBOROUGH

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great

My stay was great, hotel staff was friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Rachele

Travelled with family
Liked: Cleanliness, staff & service, amenities
Your night staff was incredible. So friendly.
Stayed 1 night in Dec 2024

8/10 Good

Lori

Liked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Dwayne

Travelled with family
Liked: Staff & service
Heat pump noisy, Hot water way to Hot ! Definitely not safe for children notified staff upon check out
Stayed 3 nights in Nov 2024