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Charlottetown Inn & Conference Centre

Property class: 3.5
3.5-star hotel near Historic Charlottetown Waterfront, connected to the convention center

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Photo gallery for Charlottetown Inn & Conference Centre

Lobby
Fitness studio
Indoor pool
Renovated 1 Queen Bed Suite - Main Building | Private kitchen
Premium bedding, in-room safe, blackout drapes, iron/ironing board

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Place, Historic Charlottetown Waterfront
    ‪5 min walk‬
  • Place, Confederation Centre of the Arts
    ‪7 min walk‬
  • Place, Charlottetown Port
    ‪8 min walk‬
  • Airport, Charlottetown, PE (YYG)
    ‪10 min drive‬

Room options

View all photos for Standard 2 Queen Beds - Conference Centre

Standard 2 Queen Beds - Conference Centre

Standard 2 Queen Beds - Conference Centre

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated 1 King Bed Suite - Main building

Renovated 1 King Bed Suite - Main building

Renovated 1 King Bed Suite - Main building

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic 1 Queen Bed Suite - Main building

Basic 1 Queen Bed Suite - Main building

Basic 1 Queen Bed Suite - Main building

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard 1 King Bed - Main building

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated 1 Queen Bed Studio - Conference Centre

Renovated 1 Queen Bed Studio - Conference Centre

Renovated 1 Queen Bed Studio - Conference Centre

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 2 Queen Beds - Conference Centre

Renovated 2 Queen Beds - Conference Centre

Renovated 2 Queen Beds - Conference Centre

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic 1 Queen Bed Studio - Conference Centre

Basic 1 Queen Bed Studio - Conference Centre

Basic 1 Queen Bed Studio - Conference Centre

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed - Main Building

Renovated 1 Queen Bed - Main Building

Renovated 1 Queen Bed - Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed Suite - Main Building

Renovated 1 Queen Bed Suite - Main Building

Renovated 1 Queen Bed Suite - Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Bed - Main Building

Standard 2 Double Bed - Main Building

Standard 2 Double Bed - Main Building

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Renovated 1 King Bed - Main Building

Renovated 1 King Bed - Main Building

Renovated 1 King Bed - Main Building

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard 1 Queen Bed - Main building

Standard 1 Queen Bed - Main building

Standard 1 Queen Bed - Main building

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Charlottetown

City center stay.At this Downtown Charlottetown hotel, you'll be within a 5-minute walk of Historic Charlottetown Waterfront and St. Paul's Church. Public Archives and Records Office and Province House National Historic Site of Canada are also within half a mile (1 km).

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.5 km
  • Victoria Row - 5 min walk - 0.5 km
  • Confederation Centre of the Arts - 7 min walk - 0.6 km
  • Charlottetown City Hall - 7 min walk - 0.6 km
  • Charlottetown Port - 8 min walk - 0.7 km

Getting around

  • Charlottetown, PE (YYG) - 10 min drive

Restaurants

  • ‪Hunter's Ale House - ‬4 min walk
  • ‪Hopyard - ‬6 min walk
  • ‪Leonhard's Cafe & Bakery - ‬5 min walk
  • ‪Receiver Coffee Co. The Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Pretzel Pint & Pickle - ‬7 min walk

About this property

Charlottetown Inn & Conference Centre

3.5-star hotel near Historic Charlottetown Waterfront, connected to the convention center
Charlottetown Inn & Conference Centre offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Charlottetown Inn & Conference Centre also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This 3.5-star Charlottetown hotel is smoke free.

  • 143 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Charlottetown hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 16 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using exisiting bedding.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Charlottetown Inn & Conference Centre Reviews

Reviews

5.8
Rating 10 - Excellent. 223 out of 1482 reviews
Rating 8 - Good. 304 out of 1482 reviews
Rating 6 - Okay. 338 out of 1482 reviews
Rating 4 - Poor. 308 out of 1482 reviews
Rating 2 - Terrible. 309 out of 1482 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

4.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rejean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Brianna

Stayed 1 night in Jan 2026

6/10 Okay

Andrew

Stayed 3 nights in Jan 2026

8/10 Good

brenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff although extremely noisy from youth hockey players
Stayed 2 nights in Jan 2026

8/10 Good

Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very neat and comfortable. We were well attended to at the reception.
Stayed 1 night in Jan 2026

6/10 Okay

Jeremy

Liked: Staff & service
Disliked: Amenities
The desk clerk was pleasant.
Stayed 3 nights in Jan 2026

8/10 Good

Erica

Stayed 1 night in Dec 2025

6/10 Okay

Hendrick

Liked: Staff & service
Breakfast was not to great
Stayed 6 nights in Dec 2025

8/10 Good

nancy

Liked: Cleanliness, amenities
The room was clean,staff were friendly. The price was right for a dated hotel.parts are under construction. Bed was very comfortable. TV was not complicated to change channels.
Stayed 1 night in Jan 2026

8/10 Good

Dawson

Stayed 1 night in Jan 2026

2/10 Terrible

Kylie

Stayed 1 night in Oct 2025

4/10 Poor

Kylie

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The smell of cigarettes in the rooms. Bathrooms with a toilet and shower then across with the sink and a mirror. Very odd. Mainly just the smell of the room was disgusting. We had to air it out for hours before it could even smell half normal. Very disappointing stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was good, clean and with good location besides that a lady prepares some very good waffles for breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Even though the facility is being renovated, everything is orderly and clean. The room I was assigned had been renovated and it was superb. The staff is friendly and professional. I would recommend this location.
Stayed 2 nights in Dec 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was lovely, the overall room was good, but the shower wasn’t the best but nothing that to serious
Stayed 1 night in Dec 2025

10/10 Excellent

Dexie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 1 night in Dec 2025

2/10 Terrible

Evan

Stayed 1 night in Dec 2025

10/10 Excellent

Ocean

Stayed 1 night in Dec 2025

8/10 Good

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Bradley

Liked: Cleanliness
First stay the room sucked, second stay was across the road in the second building and it was great!
Stayed 1 night in Dec 2025

8/10 Good

Kaley

Stayed 2 nights in Dec 2025

10/10 Excellent

Lynn

Stayed 1 night in Dec 2025

2/10 Terrible

Ana

Stayed 1 night in Dec 2025

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
There was no heat or hot water in our room on the second day of our stay. The temperature went down to 12.5 C overnight. There had been a burst pipe. There was also no breakfast offered on the second day. I understand that things can happen but there was no compensation or alternate room offered. We won’t be staying there again.
Stayed 2 nights in Dec 2025