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Charlottetown Inn & Conference Centre

3.5 star property
3.5-star hotel in Downtown Charlottetown, connected to the convention center

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Photo gallery for Charlottetown Inn & Conference Centre

Lobby
Fitness studio
Renovated 1 Queen Bed Suite - Main Building | Private kitchen
Indoor pool
Premium bedding, in-room safe, blackout drapes, iron/ironing board

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Place, Victoria Row
    ‪5 min walk‬
  • Place, Confederation Centre of the Arts
    ‪7 min walk‬
  • Place, Charlottetown Port
    ‪8 min walk‬
  • Airport, Charlottetown, PE (YYG)
    ‪9 min drive‬

Room options

View all photos for Standard 2 Queen Beds - Conference Centre

Standard 2 Queen Beds - Conference Centre

Standard 2 Queen Beds - Conference Centre

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Renovated 1 King Bed Suite - Main building

Renovated 1 King Bed Suite - Main building

Renovated 1 King Bed Suite - Main building

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic 1 Queen Bed Suite - Main building

Basic 1 Queen Bed Suite - Main building

Basic 1 Queen Bed Suite - Main building

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard 1 King Bed - Main building

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Renovated 1 Queen Bed Studio - Conference Centre

Renovated 1 Queen Bed Studio - Conference Centre

Renovated 1 Queen Bed Studio - Conference Centre

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 2 Queen Beds - Conference Centre

Renovated 2 Queen Beds - Conference Centre

Renovated 2 Queen Beds - Conference Centre

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic 1 Queen Bed Studio - Conference Centre

Basic 1 Queen Bed Studio - Conference Centre

Basic 1 Queen Bed Studio - Conference Centre

  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed - Main Building

Renovated 1 Queen Bed - Main Building

Renovated 1 Queen Bed - Main Building

  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed Suite - Main Building

Renovated 1 Queen Bed Suite - Main Building

Renovated 1 Queen Bed Suite - Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Bed - Main Building

Standard 2 Double Bed - Main Building

Standard 2 Double Bed - Main Building

  • Sleeps 4
  • 2 Double Beds

View all photos for Renovated 1 King Bed - Main Building

Renovated 1 King Bed - Main Building

Renovated 1 King Bed - Main Building

  • Sleeps 3
  • 1 King Bed

View all photos for Standard 1 Queen Bed - Main building

Standard 1 Queen Bed - Main building

Standard 1 Queen Bed - Main building

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Charlottetown

City center stay.At this Downtown Charlottetown hotel, you'll be within a 5-minute walk of St. Paul's Church and Public Archives and Records Office. Province House National Historic Site of Canada and Historic Charlottetown Waterfront are also within half a mile (1 km).

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.5 km
  • Victoria Row - 5 min walk - 0.5 km
  • St. Dunstan's Basilica - 5 min walk - 0.5 km
  • Confederation Centre of the Arts - 7 min walk - 0.6 km
  • Charlottetown Port - 8 min walk - 0.7 km

Getting around

  • Charlottetown, PE (YYG) - 10 min drive

Restaurants

  • Hunter's Ale House
  • Receiver Coffee Co. The Brass Shop Roastery & Breadworks
  • Water Prince Corner Shop
  • Hopyard
  • Leonhard's Cafe & Bakery

About this property

Charlottetown Inn & Conference Centre

3.5-star hotel in Downtown Charlottetown, connected to the convention center
Charlottetown Inn & Conference Centre offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is served daily. Charlottetown Inn & Conference Centre also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This 3.5-star Charlottetown hotel is smoke free.

  • 143 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from April 16 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Hallway
  • Meeting facilities
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per day
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using exisiting bedding.

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Charlottetown Inn & Conference Centre Reviews

Reviews

5.8
Rating 10 - Excellent. 220 out of 1489 reviews
Rating 8 - Good. 299 out of 1489 reviews
Rating 6 - Okay. 340 out of 1489 reviews
Rating 4 - Poor. 315 out of 1489 reviews
Rating 2 - Terrible. 315 out of 1489 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Brad

Travelled with partner
Disliked: Property conditions & facilities
Parking was descent, very close to main streets....hotel was under renovation and felt like you were in construction zone where room was located....room was very quiet during sleeping hours also room was clean and of good size. Also a positive point to mention is some jewelry was left behind accidentally and the staff recovered it and turned it into the lost and found. Very high regards for the honesty and integrity of the staff for this.
Stayed 1 night in Oct 2025

2/10 Terrible

Ian

Stayed 1 night in Oct 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Property was convenient and quite close to downtown/waterfront. Property is under renovation presently, so hallways were a bit dirty and water use was limited at times. Unable to open any windows in room, and air conditioning was not optimal.
Stayed 2 nights in Oct 2025

4/10 Poor

HUI MIN

Liked: Cleanliness, staff & service
Disliked: Room comfort
Parking is ok The big problem is heater not working and fan is very noise
Stayed 1 night in Oct 2025

8/10 Good

Robert

Convenient location, working on renovations to update the facilities.
Stayed 1 night in Oct 2025

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
the room was very very basic. one piece of soap one inch x half inch, two thin bath towels, nowhere to hang anything like a suit or dress. the fire escape door which was on the bottom floor (three floors down) was locked and would pose a significant safety risk in a fire emergency. this was mentioned to two managers working the front desk. the room was spotless and was well-appointed with lighting.
Stayed 1 night in Oct 2025

4/10 Poor

sandra

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
the pool was dirty and the liner definetly needed to be cleaned and there was stuff floating around the bathroom was awful, the water pipe came off the wall, you could see where there was caulking just put over the old stuff where it looked like blue mold, very limited breakfast, room was very small, and the view was a roof, the bedding and mattress were lumpy like someone just threw the sheets on top, I was not pleased and give this hotel a 0 rating and hopefully i can get a credit of some sort.
Stayed 1 night in Oct 2025

8/10 Good

Brian, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great Location within walking distance of downtown & sights. Hotel is being renovated ATT, and imagine it will be great when completed.
Stayed 2 nights in Sep 2025

6/10 Okay

Sherry

Travelled with group
We had to do alot of walking because main building was across the road and not easy access when my friend had walking difficulty
Stayed 1 night in Oct 2025

6/10 Okay

Geoff

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Undergoing renos so a bit rough in common areas, room was fine. WIFI was so slow it was not worth using.
Stayed 3 nights in Oct 2025

8/10 Good

Cathy

Stayed 2 nights in Oct 2025

6/10 Okay

Paulette

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I've stayed i North Court and have had problems with cockroaches.they moved me to another room which was very clean (no roaches). They have been renovating the past few years,i've been there last year and again this year and nothing has changed,it seems as though they stopped working or they are working on their own time,raking in money but not doing anything to earn it,my opinion hire another company to get the renovation completed...enough is enough
Stayed 4 nights in Sep 2025

8/10 Good

Jason

Stayed 1 night in Oct 2025

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s downtown so very close to everything you need. It’s under renovation so it’s not the prettiest and there was a weird smell and I found a cockroach in my house but if you can handle that it’s good for the price
Stayed 1 night in Oct 2025

8/10 Good

Bernard

Travelled with family
Liked: Cleanliness, staff & service
Good for parking and downtown
Stayed 2 nights in Oct 2025

8/10 Good

mitchy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 2 nights in Sep 2025

6/10 Okay

Monik

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was recently renovated so bathroom and floors were very clean. Old furnishings remain (bed, desks, microwave etc). Hallways under renovation (Sept 2025) quite dusty and dirty. Great location to walk downtown.
Stayed 1 night in Sep 2025

2/10 Terrible

Denise

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We found 4 bugs in our room. When we returned from sight seeing on the 2nd day, no fresh towels and a dirty rag was left on the edge of the tub from the cleaning staff. We were moved to a different room but was not compensated otherwise for our troubles.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jude

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and quiet. The facility was close to where we wanted to go. Nice area. Staff was friendly and helpful.
Stayed 2 nights in Sep 2025

6/10 Okay

William

Stayed 1 night in Sep 2025

8/10 Good

Bev

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 1 night in Sep 2025

6/10 Okay

Paulette

Stayed 1 night in Sep 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service
The property is under renovation but is still decent
Stayed 1 night in Sep 2025

10/10 Excellent

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities
older hotel being renovated, but our room was very decent and clean
Stayed 2 nights in Sep 2025

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very large property that is currently being renovated. Great location. We were in an older room that will benefit from updates when its turn comes. Beds very comfortable. Bathroom had all necessities except it took forever for hot water to reach our room. Staff very friendly and nice. Actually, a nice place except for the construction disruption.
Stayed 2 nights in Sep 2025