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Charlottetown Inn & Conference Centre

Property class: 3.5
3.5-star hotel in Downtown Charlottetown, connected to the convention center

Choose dates to view prices

Photo gallery for Charlottetown Inn & Conference Centre

A compact hotel room with a kitchenette, a bed, a small dining area, and a TV mounted on the wall.
A reception desk with a wooden counter, two lamps, a digital display, and a framed picture on the wall.
A compact kitchen with white cabinets, a microwave, a sink, and a built-in TV.
A gym with wooden walls, a punching bag, and various exercise equipment.
An indoor swimming pool with blue tiled walls and a wooden ceiling.

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Place, Victoria Row
    ‪5 min walk‬
  • Place, Confederation Centre of the Arts
    ‪7 min walk‬
  • Place, Charlottetown Port
    ‪8 min walk‬
  • Airport, Charlottetown Alexander B. Campbell Airport (YYG)
    ‪10 min drive‬

Room options

View all photos for Renovated 1 King Bed Suite - Main building

A hotel room with a large bed, two bedside tables, a desk, a lamp, a ceiling light, a framed picture on the wall, and a window with curtains.

Renovated 1 King Bed Suite - Main building

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Basic 1 Queen Bed Suite - Main building

A hotel room with a large bed, a bedside table with a lamp, a framed picture on the wall, and a window with curtains.

Basic 1 Queen Bed Suite - Main building

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard 1 King Bed - Main building

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Queen Beds - Conference Centre

A hotel room with two beds, a desk, a chair, a TV, and framed pictures on the wall.

Standard Two Queen Beds - Conference Centre

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard One Queen Full Kitchen - Conference Centre

A compact hotel room with a kitchenette, a bed, a small dining area, and a TV mounted on the wall.

Standard One Queen Full Kitchen - Conference Centre

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed - Main Building

A hotel room with a large bed, two bedside tables with lamps, a framed picture on the wall, and a chair in the corner.

Renovated 1 Queen Bed - Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Renovated 1 Queen Bed Suite - Main Building

A hotel room with a large bed, two bedside tables with lamps, a framed picture on the wall, and a window with curtains.

Renovated 1 Queen Bed Suite - Main Building

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard 2 Double Bed - Main Building

A hotel room with two beds, a nightstand with a lamp, and a window with curtains.

Standard 2 Double Bed - Main Building

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Renovated 1 King Bed - Main Building

A hotel room with a large bed, two bedside tables with lamps, a desk, and two framed pictures on the walls.

Renovated 1 King Bed - Main Building

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard 1 Queen Bed - Main building

A hotel room with a bed, two bedside tables with lamps, a desk with a chair, a framed picture on the wall, and a window with curtains.

Standard 1 Queen Bed - Main building

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Charlottetown

City center stay.At this Downtown Charlottetown hotel, you'll be within a 5-minute walk of St. Paul's Church and Province House National Historic Site of Canada. Historic Charlottetown Waterfront and Charlottetown Boulder Park are also within half a mile (1 km).

What's nearby

  • Historic Charlottetown Waterfront - 5 min walk - 0.5 km
  • Victoria Row - 5 min walk - 0.5 km
  • Confederation Court Mall - 5 min walk - 0.5 km
  • Confederation Centre of the Arts - 7 min walk - 0.6 km
  • Charlottetown Port - 8 min walk - 0.7 km

Getting around

  • Charlottetown Alexander B. Campbell Airport (YYG) - 10 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Receiver Coffee Co. The Brass Shop Roastery & Breadworks - ‬6 min walk
  • ‪Hopyard - ‬6 min walk
  • ‪Water Prince Corner Shop - ‬7 min walk
  • ‪Hunter's Ale House - ‬4 min walk

About this property

Charlottetown Inn & Conference Centre

3.5-star hotel in Downtown Charlottetown, connected to the convention center
Charlottetown Inn & Conference Centre offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Charlottetown Inn & Conference Centre also features a vending machine, laundry facilities, and express check-out. Free self parking is available.

This 3.5-star Charlottetown hotel is smoke free.

  • 143 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
Charlottetown Inn & Conference Centre offers 143 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Charlottetown hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using exisiting bedding.

Property class

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

How close is Charlottetown Inn & Conference Centre to the airport?

Charlottetown Inn & Conference Centre is 4.3 mi (10-min drive) away from the Charlottetown Alexander B. Campbell Airport (YYG) airport, the closest popular airport to the property.

How much does it cost to stay at Charlottetown Inn & Conference Centre?

As of Oct 25, 2026, prices found for a 1-night stay for 2 adults at Charlottetown Inn & Conference Centre on Nov 24, 2026 start from CA $97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Charlottetown Inn & Conference Centre have an airport shuttle?

Airport shuttle services are not available at Charlottetown Inn & Conference Centre.

Does Charlottetown Inn & Conference Centre offer free breakfast?

Charlottetown Inn & Conference Centre does not offer free breakfast.

Is there a casino at Charlottetown Inn & Conference Centre?

No, there is no casino at this hotel, but Red Shores Racetrack and Casino (15-min walk) is nearby.

What time is check-in at Charlottetown Inn & Conference Centre?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Charlottetown Inn & Conference Centre?

This hotel offers free self parking.

Does Charlottetown Inn & Conference Centre have a pool?

Charlottetown Inn & Conference Centre features an indoor pool.

Does Charlottetown Inn & Conference Centre have a spa?

There are no spa services available at this hotel.

How close is Charlottetown Inn & Conference Centre to downtown Charlottetown?

Charlottetown Inn & Conference Centre is 0.4 mi away from Charlottetown.

Charlottetown Inn & Conference Centre Reviews

Reviews

6.4
Rating 10 - Excellent. 289 out of 1380 reviews
Rating 8 - Good. 333 out of 1380 reviews
Rating 6 - Okay. 303 out of 1380 reviews
Rating 4 - Poor. 245 out of 1380 reviews
Rating 2 - Terrible. 210 out of 1380 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room lots of towels and toilet paper.excellent location.highly recommend
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel looks sketchy at first but our room was newly renovated and really nice. Very comfortable beds
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean. Staff is very helpful. It is location is convenient.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a great overnight stay here as we were in town for a show at Confederation Centre. It's centrally located (a short 6 min walk) with free parking! Hotel is in the midst of a renovation but staff are very accommodating despite the disruptions. Rooms are clean and comfortable.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The property is slightly dated but is going through renovations, nothing that causes any real inconvenience. Rooms are clean and quiet, staff is friendly and pool and gym were both nice and quiet. The hotel is located within walking distance of coffee shops restaurants and the harbour. I have stayed at this property twice and would stay again.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This had to be the cutest room we have ever stayed. Conveniently kitchen, eating table, and clean. The hotel was undergoing major renovations but nothing distracting. There was a fair walk to our room through a tunnel but it just made the experience more interesting. We enjoyed our stay at this central location in Charlottetown- close to everything.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay,spacious rooms. Cost effective,friendly receptionist
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was probably one of the cleanest I've ever been in. There was no breakfast as advertised but there were baskets of food in the rooms for breakfast which were super cute
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room and great location.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Make sure to stay on the renovated side. It’s a bit of a hike under the tunnel but way better than the old side. They are working on renovations so once it’s done it will be more accessible. The room on the renovated side was comfortable and clean. Staff was ok, could be a little more receiving.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking in to the hotel, the staff were extremely kind and very accommodating. We were a bit nervous as it looked like the hotel was under construction. However, once we were directed to the north side of the hotel, we found it was newly renovated and very clean. The room we stayed in was so comfortable and clean and well stocked with complimentary snacks and beverages. The pool area was excellent: very clean, well lit and well stocked with towels. Despite the ongoing construction, there were no issues with noise at all: we had a very quiet stay. We will be back!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, great staff. Enjoyed our stay there
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
That there wasn’t a complimentary hot breakfast in the morning.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool was closed, the breakfest lounge was closed. Breakfest consisted of an apple and granola bar in the room. I thought Expedia was supposed to monitor that stuff?
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant in hotel was very nice had dinner and breakfast when I stayed
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Rooms are comfortable and clean
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
I stayed in a newly renovated room, which was nice except for the drapes. I think they used the old drapes in this renovated room which were faded and very wrinkled. Hopefully when they finish the renovations by replacing the badly stained carpets on the stairs it will look nice.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel was good, clean and with good location besides that a lady prepares some very good waffles for breakfast
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Under construction...not informed of that.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Under renovations Had to use 2 elevators and an underground tunnel to get to our room. Breakfast not available Pool closed Still demanded top $ Booked 6 months in advance No discounts offered for unavailable amenities or inconvenience
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness
Good stay
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Staff & service
.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
The staff were rather rude. They gave my room to someone else with the same name. I wasn’t impressed with this place. No continental breakfast. No easy to get luggage down the stairs to get to your room then had to walk a mile.
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not ready to host guests due to the ongoing renovations. Was not warned in advance of the limited access to my room and the general condition of the building.
Stayed 3 nights in Jul 2026