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InterContinental Chennai Mahabalipuram Resort by IHG

5.0 star property
5-star beachfront hotel near Madras Crocodile Bank Trust

Choose dates to view prices

Photo gallery for InterContinental Chennai Mahabalipuram Resort by IHG

Exterior
Exterior
Property amenity
Separate tub and shower, deep soaking tub, rainfall showerhead
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
No. 212 East Coast Road, Nemelli Village, Tirupporur, Tamil Nadu, 603104
  • Place, Madras Crocodile Bank Trust
    ‪12 min walk‬
  • Place, Crocodile Bank
    ‪13 min walk‬
  • Place, Muttukadu Boat House
    ‪9 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Pool View

Egyptian cotton sheets, premium bedding, memory foam beds

Classic Room, 1 King Bed, Pool View

  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Pool View

Egyptian cotton sheets, premium bedding, memory foam beds

Classic Room, 2 Twin Beds, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, memory foam beds

Classic Room, 1 King Bed, Club Lounge Access

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, memory foam beds

Classic Room

  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Classic Room (Upgraded)

Egyptian cotton sheets, premium bedding, memory foam beds

Classic Room (Upgraded)

  • Garden view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Twin Bed (Rathi, Plunge Pool)

Egyptian cotton sheets, premium bedding, memory foam beds

Suite, 1 Twin Bed (Rathi, Plunge Pool)

  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

Classic Room, 1 King Bed, Garden View

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Classic Room, 2 Twin Beds, Accessible

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room, 2 Twin Beds, Garden View

Egyptian cotton sheets, premium bedding, memory foam beds

Classic Room, 2 Twin Beds, Garden View

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Sea View

65-inch TV with digital channels, iPod dock, MP3 dock

Suite, 1 Bedroom, Sea View

  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Jetted Tub, Sea View

65-inch TV with digital channels, iPod dock, MP3 dock

Suite, 1 Bedroom, Jetted Tub, Sea View

  • Sleeps 3
  • 1 Twin Bed
  • Free WiFi

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About the area

Tirupporur

On the beach.With a stay at this Semencheri hotel, you'll be within half a mile (1 km) of Madras Crocodile Bank Trust and 9 miles (15 km) of Descent Of The Ganges. Also within 9 miles (15 km) are Shore Temple and New Lighthouse.

What's nearby

  • Madras Crocodile Bank Trust - 12 min walk - 1.0 km
  • Crocodile Bank - 13 min walk - 1.1 km
  • Muttukadu Boat House - 9 min drive - 11.3 km
  • Shore Temple - 19 min drive - 18.2 km
  • Mamallapuram Beach - 19 min drive - 18.2 km

Getting around

  • Chennai Taramani Station - 29 min drive
  • Chennai International Airport (MAA) - 83 min drive

Restaurants

  • ‪Madurai Muniyandi Vilas - ‬11 min drive
  • ‪California Burrito - ‬11 min drive
  • ‪Sri Krishna Bhavan - ‬14 min drive
  • ‪Kandhavilas - ‬10 min drive
  • ‪The Reef - ‬14 min walk

About this property

InterContinental Chennai Mahabalipuram Resort by IHG

5-star beachfront hotel near Madras Crocodile Bank Trust
Simply walk outside to feel the sun on your face at the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at InterContinental Chennai Mahabalipuram Resort by IHG like a complimentary children's club and an outdoor pool.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury hotel also offers a children's pool, a health club, and a steam room. Self parking and valet parking are free. A complete renovation of InterContinental Chennai Mahabalipuram Resort by IHG was completed in May 2026.

This 5-star Tirupporur hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 2 levels
  • 3 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 7533 sq ft of conference space
  • 700 sq m of conference space
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar on the beach
InterContinental Chennai Mahabalipuram Resort by IHG offers 110 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas and include day beds. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Tirupporur hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Similar properties

Front of property - evening/night
Kaldan Samudhra Palace
Mahabalipuram
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.4 out of 5, Excellent, 51 reviews
The price is CA $192
CA $227 total
includes taxes & fees
Jun 30 - Jul 1
Kaldan Samudhra Palace

Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,250 for adults and INR 625 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • Basketball
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pickleball court
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 65-inch TV with digital channels
  • iPod dock
  • MP3 dock
  • Streaming services

Bedroom

  • Blackout drapes
  • Day bed
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from June 5 2026 to August 31 2026 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 3917.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 1250 for adults and INR 625 for children
  • Airport shuttle fee: INR 5500 per vehicle (one way)
  • Rollaway bed fee: INR 3917.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Chennai Mahabalipuram Resort
InterContinental Chennai Resort
InterContinental Chennai Mahabalipuram Resort Semencheri
InterContinental Chennai
InterContinental Chennai Mahabalipuram Semencheri
InterContinental Chennai Mahabalipuram Resort Chengalpattu
InterContinental Chennai Mahabalipuram Chengalpattu
Hotel InterContinental Chennai Mahabalipuram Resort Chengalpattu
InterContinental Chennai Mahabalipuram
Chengalpattu InterContinental Chennai Mahabalipuram Resort Hotel
Hotel InterContinental Chennai Mahabalipuram Resort
InterContinental Chennai Mahabalipuram Resort
InterContinental Chennai Mahabalipuram Resort by IHG Hotel
InterContinental Chennai Mahabalipuram Resort an IHG Hotel

Frequently asked questions

How close is InterContinental Chennai Mahabalipuram Resort by IHG to the airport?

InterContinental Chennai Mahabalipuram Resort by IHG is 25.7 mi (83-min drive) away from the Chennai International Airport (MAA) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental Chennai Mahabalipuram Resort by IHG?

As of Jun 19, 2026, prices found for a 1-night stay for 2 adults at InterContinental Chennai Mahabalipuram Resort by IHG on Jul 19, 2026 start from CA $213, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental Chennai Mahabalipuram Resort by IHG have an airport shuttle?

InterContinental Chennai Mahabalipuram Resort by IHG offers an airport shuttle 24 hours a day, for a charge of INR 5500 per vehicle, one way.

How close is InterContinental Chennai Mahabalipuram Resort by IHG to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does InterContinental Chennai Mahabalipuram Resort by IHG offer free breakfast?

Free breakfast isn’t provided at InterContinental Chennai Mahabalipuram Resort by IHG, but buffet breakfast is offered for a fee of INR 1250 for adults and INR 625 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at InterContinental Chennai Mahabalipuram Resort by IHG?

No, there is no casino at this hotel.

What time is check-in at InterContinental Chennai Mahabalipuram Resort by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at InterContinental Chennai Mahabalipuram Resort by IHG?

This hotel offers free self parking and valet parking.

Does InterContinental Chennai Mahabalipuram Resort by IHG have a pool?

InterContinental Chennai Mahabalipuram Resort by IHG features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does InterContinental Chennai Mahabalipuram Resort by IHG have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine, al fresco dining, and garden views. The property will be renovating one of the dining venues from June 5 2026 to August 31 2026 (completion date subject to change).

Does InterContinental Chennai Mahabalipuram Resort by IHG have a spa?

This hotel has a spa, which features Swedish massages, body treatments, and Ayurvedic treatments.

How close is InterContinental Chennai Mahabalipuram Resort by IHG to downtown Tirupporur?

InterContinental Chennai Mahabalipuram Resort by IHG is 3.6 mi away from Tirupporur.

InterContinental Chennai Mahabalipuram Resort by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 81 out of 132 reviews
Rating 8 - Good. 34 out of 132 reviews
Rating 6 - Okay. 7 out of 132 reviews
Rating 4 - Poor. 7 out of 132 reviews
Rating 2 - Terrible. 3 out of 132 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Amazing Stay
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Meghana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great and excellent customer service
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

ABHAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay, the open area, beach and the beach shack
Stayed 1 night in Jul 2022
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel, good value

Fantastic Hotel Food average Beach needs to be cleaner
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing experience

Hotel is beautiful and service was great. It is a great place to relax by the pool and beach
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Gopal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Rooms are big and very nice.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property with unique atmosphere
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Maryada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything including being on the beach.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True 5 star. staff in reception extremely helpful and the staff in the restaurant was beyond excellent. I would give them a 20 out of 10
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were magnificent, all very helpful especially amen in the breakfast area. Food was great high quality with a good selection of European and Indian dishes. The facilities in the room were good with access to English language films and sport. It was a bit away from everywhere else and there could have been better facilities on the beach as the sea did look inviting. On the whole thumbs up all round. It is what I expect from a 5 star hotel.
Stayed 8 nights in Feb 2024
Verified

8/10 Good

Vijaiam

Liked: Property conditions & facilities
Saw a small roach in room. Cleanliness needs to be improved but property is extremely beautiful and serene.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Ravichandra

Disliked: Cleanliness

Irresponsible behaviour from other in house guests

Bad experience with the breakfast ,people are pushing each other like a fish market ,,,no proper management there to take care of the situation.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable for a short stay

A nice clean hotel. rather unnecessarily large building with a small beach which is difficult to get to as it falls of a cliff and has rocks. Three small restaurants - one of which was closed and they did not warn us in advance or at check-in. Limited options for vegans - and the duty manager told us to call the other restaurants to see what was on offer rather than trying to help us. Not the service expected of a 5 star resort. Otherwise very nice and friendly staff. Would probably not revisit as limited things to do in the hotel - they charge for bicycle use even.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Jonathan Yu Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service and comfortable room

Business travel. Room: Spacious and clean room, with fantastic service. Service: Staff were extremely attentive, friendly, and accommodation. Could not fault the service at all. Breakfast spread: good variety, food taste was probably ok-ok at best. Gave the breakfast a 6/10 rating and the chef came knocking at my door to offer a note of apology with a cake and fruit platter. I didn’t feel this was necessary, but appreciated the gesture very much. Again a testament to the staff’s commitment in providing top notch service. Hotel compound: the resort felt a bit ‘sterile’ to be honest, and the garden between the main building and the beach felt redundant. Overall a very comfortable stay, and once again can not commend the staff more for their attentiveness and warm hospitality.
Main corridor
Central pond
Room
Garden
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Shreeniwas Venkatesan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic staycation option enar Chennai!!

We chose this location for a staycation with our family. My father has had recent health issues and hence his ability to move has been limited. Going to this resort was a way for us to enjoy some down time as well as letting my father move about and enjoy. From that perspective it proved to be a great choice. The hotel is very nicely structured with a wide corridor that's great to walk around - which my father enjoyed. The rest of the family enjoyed the private beach, the shack, the swimming pool and the recreation room. I even enjoyed some street cricket by the beach with a few other guests (the equipment was brought by the guests, not provided by the hotel). The rooms are nice & spacious and the hospitality top class. Couple of things to improve on - (a) the Melting pot is the only functioning restaurant during week days. If you are planning to stay purely at the resort, that can be a bit boring. The shack by the beach has drinks and snacks but isn't a full dining place and Tao of Peng was entirely closed during our weekday-trip. (b) The resort does not enforce dress code in the swimming pool. You will see people swimming with all sorts of attires. It is a well kept pool and the experience is great, but you might put off by people showing up in the pool in their normal clothes. (This is kind of normal in India, but I would've expect IHG to have international norms). Overall great!
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

Kshitij

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It is a relatively new property with great amenities inside the room and in the hotel generally. The food is great in all restaurants. They also direct access to the beach and a beach shak operated by the hotel as well. The shak is right on the beach and in the evening they put tables very close to the water. The vibe, food, and setting in the shak is amazing. The food in the main restaurant for breakfast and lunch is fantastic as well. The hotel has a well equipped gym as well. The spa is amazing too. The pool is also nice 11M/25m which is really good if one wants to train. There is a nice crocodile bank close to the hotel. The hotel staff was gracious enough to get us a free drop and pick up to the crocodile bank. The hotel is 15kms ( about 20 min drive) from Shore temple and other unesco world heritage monuments in Mahabalipuram. Super convenient and the hotel has paid cab service. What I did not like was the service. Our rooms were not cleaned despite us putting a note for cleaning. We had to call the service many times to get our room cleaned. The hotel was also fully booked so guess that explains. The service during lunch and breakfast was also nothing special. It was still far better than what we see outside of India but having travelled extensively in India, I think the service can get better to match Indian standards. Overall a great experience at this property. I would stay here again and also recommend this to people looking to stay in this property.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial

Servicio excelente y buenas habitaciones
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Shreeniwas Venkatesan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic staycation option enar Chennai!!

We chose this location for a staycation with our family. My father has had recent health issues and hence his ability to move has been limited. Going to this resort was a way for us to enjoy some down time as well as letting my father move about and enjoy. From that perspective it proved to be a great choice. The hotel is very nicely structured with a wide corridor that's great to walk around - which my father enjoyed. The rest of the family enjoyed the private beach, the shack, the swimming pool and the recreation room. I even enjoyed some street cricket by the beach with a few other guests (the equipment was brought by the guests, not provided by the hotel). The rooms are nice & spacious and the hospitality top class. I paid top of the line, but I can happily say the experience was worth it. Couple of things to improve on - (a) the Melting pot is the only functioning restaurant during week days. If you are planning to stay purely at the resort, that can be a bit boring. The shack by the beach has drinks and snacks but isn't a full dining place and Tao of Peng was entirely closed during our weekday-trip. (b) The resort does not enforce dress code in the swimming pool. You will see people swimming with all sorts of attires. It is a well kept pool and the experience is great, but you might put off by people showing up in the pool in their normal clothes. (This is kind of normal in India, but I would've expect IHG to have international norms). Overall great!
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Vidhyasagar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

ABHAI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality, staff behaviour, amenities, choice, variety and taste of food and well maintained rooms, good service
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Yumei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Attentive staff and relaxing atmosphere

We had a great time staying here. All staff are friendly and willing to help. Feeling totally relaxed.
Kokomo beach bar
sandy beach
garden
Stayed 4 nights in Apr 2022
Verified

2/10 Terrible

Shamsudeen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My suite was not ready for 2.5 hours past check-in time and I was made to wait. They finally gave me the room at 5:30pm. When I went into the room there was an almost empty roll of toilet paper. When they cleaned the room the next day, they did not replace the toilet paper. When I went to the lounge for the complimentary happy hour, I waited for over 30 minutes after I placed an order and nothing arrived. The lounge was almost empty. I had a reservation for two night, but I was so frustrated by the terrible service that I decided to leave in one night even though I had already paid for the suite. It was an incredibly disappointing experience I would urge anyone looking at this property to go to alternatives like Taj Fisherman’s Cove or Grand Sheraton.
Stayed 2 nights in Dec 2021
Verified

8/10 Good

PUNEET

Liked: Cleanliness, staff & service, room comfort

Very comfortable stay

The huge water body was a treat to watch at. I was very happy to see a man wearing traditional vesti and greeting “Vanakkam”. The food was very tasty. Special thanks to Swaroop Maity, the chef who took special care of us. I used the flashlights lit tennis court also which was an awesome experience. Beach and it’s access has been maintained beautifully. Points to work upon are cleanliness of the main water body. There are hardly any activity to do; no karaoke, no disco; no live music/piano. No activity to engage specially considering that hotel is far away.
Stayed 3 nights in Oct 2021
Verified

4/10 Poor

P.

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Below average

The place needs a lot of maintenance and upkeep. Citing Covid as a reason, they are slacking off on providing several services and amenities - which does not make much sense. For example - for over a 100 guests staying at their premises, they've only provided 4 beach beds. Their on-site restaurant which they claim operates for 24h, opens for breakfast and then only for lunch, and then for dinner. While travelling with kids, this is definitely a problem. They have only one restaurant on the beach which is closed until 5pm. Service is really not great compared to the other 5-star hotels along ECR - which is in the same price range or lower. We left feedback at the front desk and they paid little or no attention to it.
Stayed 3 nights in Sep 2021
Verified

10/10 Excellent

Ganesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very calm and serene environment
Stayed 1 night in Sep 2021