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Holiday Inn Express & Suites Chicago O'Hare Airport, an IHG Hotel

3-star property
3001 South Mannheim Road, Des Plaines, IL 1-855-887-0424
4.3 out of 5
Very good!
See all 12 travelocity Reviews

"No hair dryer or tv remote. " More

By a verified traveller on Sun 07 Apr 2024

Points Of Interest

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Hotel Description

3-star hotel near Allstate Arena

O'Hare stay

With a stay at this O'Hare hotel, you'll be within half a mile (1 km) of Allstate Arena and 2 miles (3 km) of Rivers Casino. Donald E. Stephens Convention Center and Rosemont Theatre are also within 3 miles (5 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Traveling for business? Take advantage of the 24-hour business center, express check-out, and conference space. There's a gym on site, and a 24-hour front desk and dry cleaning are also provided.

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
CA $142* Per night/room 22 Apr. - 23 Apr.

Standard Room, 2 Queen Beds, Accessible (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Multiple Beds, Accessible (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Holiday Inn Express & Suites Chicago O'Hare Airport, an IHG Hotel ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Chicago O'Hare Airport, an IHG Hotel

Everyone (9) Couples (1)
3 out of 5
No hair dryer or tv remote.

Posted by , from Atlantic on 7 Apr. 2024

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Comment from Hotel Management

7 Apr. 2024 by Justina Pikor, General Manager

Rodney,Thank you for choosing to stay at the Holiday Inn Express & Suites Chicago O'Hare and for taking the time to leave a review. I'm very sorry those items were missing from your room. Our team should have done a better job of recognizing they were missing.

5 out of 5
Real close to airport, rooms comfortable

Posted by , from East Peoria on 13 Feb. 2024

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Comment from Hotel Management

13 Feb. 2024 by Dawn ~ Area Director of Sales

Kelleen,Thank you for choosing to stay at the Holiday Inn Express & Suites Chicago O'Hare and for taking the time to leave a review.We are so pleased you found our location convenient and your room comfortable.Looking forward to welcoming you back the next time your travels bring you back to our area.

5 out of 5

Posted by on 5 Nov. 2023

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Comment from Hotel Management

28 Nov. 2023 by Patrick Palmer, General Manager

Mary,Thank you for choosing to stay at the Holiday Inn Express & Suites Chicago O'Hare and for taking the time to leave a rating.We are so pleased that you enjoyed your stay and hope to have the chance to welcome you back the next time your travels bring you back to our area.

5 out of 5

Posted by on 13 Sep. 2023

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Comment from Hotel Management

4 Oct. 2023 by Patrick Palmer, General Manager

Paula,Thank you for choosing to stay at the Holiday Inn Express & Suites Chicago O'Hare and for taking the time to leave a rating.We are so pleased that you enjoyed your stay and we hope to have the chance to welcome you back the next time your travels bring you back to our area.

1 out of 5

Posted by on 1 Aug. 2023

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Comment from Hotel Management

2 Aug. 2023 by Patrick Palmer, General Manager

Catherine,I'm very sorry to hear you did not have a good experience during your stay and would like to understand more.Feel free to contact me to discuss.

5 out of 5

Posted by on 15 Jul. 2023

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Comment from Hotel Management

4 Aug. 2023 by Patrick Palmer, General Manager

Marissa,Thank you for choosing to stay at the Holiday Inn Express & Suites Chicago O'Hare and for taking the time to leave a rating.We are so pleased you enjoyed your stay and hope to have the chance to welcome you back the next time your travels bring you back to our area.

5 out of 5
Check in was efficient and friendly. As a woman traveling alone I felt safe. There was a Panera cafe within walking distance which was great to get a light dinner after traveling.

Posted by on 20 Jun. 2023

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Comment from Hotel Management

20 Jun. 2023 by Patrick Palmer, General Manager

Ann,Thank you for choosing to stay at the Holiday Inn Express & Suites Chicago O'Hare and for taking the time to leave a review.We are so pleased you felt well taken care of by our staff and safe. We have more restaurants coming to our Hotel Campus in the next year for even more options.Hope to have the chance to welcome you back soon.

4 out of 5
New property, very clean

Posted by on 28 May 2023

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Comment from Hotel Management

30 May 2023 by Patrick Palmer, General Manager

Natalie,Thank you for choosing to stay at the Holiday Inn Express & Suites Chicago O'Hare and for taking the time to leave a review.We are so pleased you enjoyed your stay and appreciate the efforts of our Housekeeping team.Hope you will consider staying with us again the next time your travels bring you back to the area.

3 out of 5

Posted by , from Taylorsville on 11 May 2023

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Comment from Hotel Management

31 May 2023 by Patrick Palmer, General Manager

Jim,Thank you for choosing to stay at the Holiday Inn Express & Suites Chicago O'Hare and for taking the time to leave a rating.We hope to have the opportunity to improve your experience on a future visit.

5 out of 5
There’s good and bad

Posted by , from BOTHELL on 21 Jan. 2023

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Comment from Hotel Management

21 Jan. 2023 by Patrick Palmer, General Manager

Tod,Thank you for choosing to stay at the Holiday Inn Express & Suites Chicago O'Hare and for taking the time to leave a review.We apologize that we did not meet all of your expectations and hope to provide a better experience if we have the opportunity to welcome you back.

About the Holiday Inn Express & Suites Chicago O'Hare Airport, an IHG Hotel

Location 3001 Mannheim Road, Des Plaines, IL 60018

Property Features

Public spaces have free WiFi. Business amenities include a 24-hour business center, meeting rooms, and coworking spaces. Free breakfast is served daily. Event space at this hotel measures 312 square feet (29 square meters) and includes conference space. The business-friendly Holiday Inn Express & Suites Chicago O'Hare Airport, an IHG Hotel also features a fitness center, coffee/tea in a common area, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Des Plaines hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 312 sq ft of conference space
  • 29 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Rosemont O'Hare Transfer Station (0.8 km / 0.5 mi)
  • Metro station: Multi-Modal Facility Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express & Suites Chicago O'Hare Airport, an IHG Hotel offers 130 accommodations with laptop-compatible safes and designer toiletries. 54-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Des Plaines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Housekeeping (weekly)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 4
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 20.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Chicago Ohare
  • Holiday Inn Express Suites Chicago O'Hare Airport

You should know

  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.