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4.4 out of 5

"Everything was great. Only problem I ran into was that I wasn't able to connect my Roku box but the person at the front desk was extremely nice and ga ... " More

By a verified traveller on Mon 20 Nov 2017

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Hotel Description

3-star hotel near Oakbrook Center Mall

In suburbs

You'll find Oakbrook Center Mall and Yorktown Shopping Center within 3 miles (5 km) of this hotel. Morton Arboretum and Drury Lane Theater are also within 6 miles (10 km).

Renovated in 2014

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Free Internet, sofa beds

Featuring conveniences like sofa beds and living rooms, the 151 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with digital channels. Other amenities include refrigerators, premium bedding, and coffee/tea makers.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$157* Per night/room 29 Sep. - 30 Sep.

Room, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hyatt Place Chicago/Lombard/Oak Brook ratings based on 57 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Chicago/Lombard/Oak Brook

Everyone (14) Couples (1) Family (2)
2 out of 5
Poor place to stay in. At high price No microwave no

Posted by on 2 Sep. 2019

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5 out of 5
Staff was fabulous- very nice room was very comfortable

Posted by on 25 Apr. 2019

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Comment from Hotel Management

29 Apr. 2019 by Max S.

Hello , Thank you for taking the time to review our hotel from your previous stay with us. We greatly appreciate your feedback. Thank you again for your time and choice in lodging, as we know that there are many options. Thank you and we hope to see you again soon!

5 out of 5
Like:: Staff was very helpful and friendly. Could be better:: Would be nice if they had a hot tub.

Posted by , from Michigan on 4 Apr. 2019

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Comment from Hotel Management

10 Apr. 2019 by Max

Hello Eric, Thank you for taking the time to review our hotel from your previous stay with us. We greatly appreciate your feedback. Thank you for the kind words regarding our staff. It will be my pleasure to share your comments. I hope you were able to enjoy our indoor heated pool. Thank you again for your time and choice in lodging. We hope to see you again soon!

5 out of 5
This was our family's second time at this hotel. We love the location, the breakfast, the room size and the pool!

Posted by , from Detroit on 26 Mar. 2019

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Comment from Hotel Management

26 Mar. 2019 by Max S.

Hello Lori, Thank you for taking the time to review our hotel from your previous stay with us. We greatly appreciate your feedback. Thank you for your return business. We love to see people return and continue to enjoy our great location. Thank you again for your time and choice in lodging, we hope to see you again soon!

3 out of 5
The king size bed was very uncomfortable and hard.

Posted by on 4 Feb. 2019

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Comment from Hotel Management

15 Feb. 2019 by Max S.

Hello, Thank you for taking the time to review our hotel from your previous stay with us. We greatly appreciate the feedback, as we believe it will only make us a better hotel. I wanted to take this opportunity to apologize for your inconvenience that your endured during your time with us specifically with our bed. Please know that it is never out intention to disrupt any part of our guest's experience and unfortunately, we have missed the mark. If you could, please provide the room number we could ensure that this is not an issue going forward. Thank you again for your time and choice in lodging, we hope to see you again soon!

4 out of 5

Posted by on 8 Jan. 2019

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Comment from Hotel Management

21 Jan. 2019 by Max S.

Hello, Thank you for taking the time to review our hotel. We greatly appreciate your feedback. Thank you again, and we hope to see you again soon!

5 out of 5
We had a wonderful getaway weekend and the hotel certainly contributed to it. Excellent stay!!

Posted by on 17 Dec. 2018

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Comment from Hotel Management

21 Jan. 2019 by Max S.

Hello , Thank you for taking the time to review our hotel. We greatly appreciate your feedback. Thank you again, and we hope to see you again soon!

2 out of 5
Expected a bigger bathroom. Disappointed with the suite had the sink outside the bathroom. Went to front desk 3 times room still was not to my satisfaction. Staff did not explain amenities etc.

Posted by on 13 Nov. 2018

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5 out of 5
Great room and friendly staff! Bonus: pool and free breakfast.

Posted by , from Madison WI on 23 Oct. 2018

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5 out of 5

Great hotel

Everything was great. Only problem I ran into was that I wasn't able to connect my Roku box but the person at the front desk was extremely nice and gave us credit for a free movie due to the inconvenience.

Posted by , from Chicago on 20 Nov. 2017

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Comment from Hotel Management

23 Nov. 2017 by Max Schultz

Hello Chris, Thank you for taking the time to review our hotel. We greatly appreciate your feedback. It was a pleasure reading your comments, and I apologize for the inconvenience regarding not being able to connect your Roku Box. Yet, I am happy that we were able to assist you and make up for the situation in a very timely manner. Thank you again for your time and choice in lodging, we hope to see you again soon!

About the Hyatt Place Chicago/Lombard/Oak Brook

Location 2340 South Fountain Square Drive, Lombard, IL 60148

Property Features

Hyatt Place Chicago/Lombard/Oak Brook offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. The business-friendly Hyatt Place Chicago/Lombard/Oak Brook also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free. A complete renovation of Hyatt Place Chicago/Lombard/Oak Brook was completed in February 2014. This 3-star Lombard hotel is smoke free.

  • 1 building
  • 151 guestrooms or units
  • 6 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Separate living room
  • Free WiFi
  • Free area shuttle
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Chicago, IL (ORD-O'Hare Intl.)
  • Train station: Downers Grove Fairview Avenue Station (6.5 km / 4 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Hyatt Place Chicago/Lombard/Oak Brook offers 151 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate living rooms and include sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Lombard hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Living room
  • Pull-out sofa bed
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:00 AM.

Hyatt Place Chicago/Lombard/Oak Brook has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10.00 per person (approximately)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Chicago/Lombard
  • Hyatt Place Chicago/Lombard Hotel
  • Hyatt Place Chicago/Lombard Hotel Lombard
  • Hyatt Place Chicago/Lombard Lombard
  • Hyatt Lombard
  • Hyatt Place Lombard
  • Lombard Hyatt
  • Hyatt Place Chicago/Lombard/Oak Brook Hotel Lombard
  • Hyatt Place Chicago/Lombard/Oak Brook Hotel
  • Hyatt Place Chicago/Lombard/Oak Brook Lombard
  • Hyatt Place Chicago/Lombard/Oak Brook
  • Hyatt Place Chicago/Lombard/Oak Brook Hotel
  • Hyatt Place Chicago/Lombard/Oak Brook Lombard
  • Hyatt Place Chicago/Lombard/Oak Brook Hotel Lombard

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.