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Comfort Inn & Suites Cincinnati Eastgate

2.5 star property
Hotel near EastGate Mall in Cincinnati

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Photo gallery for Comfort Inn & Suites Cincinnati Eastgate

Basic Room, 2 Double Beds, Non Smoking
Dining
1 bedroom, Egyptian cotton sheets, premium bedding, blackout drapes
Meeting facility
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Free WiFi
  • Parking included

Explore the area

View in a map
4421 Aicholtz Rd, Cincinnati, OH, 45245-1527
  • Place, EastGate Mall
    ‪11 min walk‬
  • Place, Coney Island
    ‪11 min drive‬
  • Place, Riverbend Music Center
    ‪12 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪31 min drive‬

Room options

View all photos for Basic Room, 2 Double Beds, Non Smoking

Basic Room, 2 Double Beds, Non Smoking

Basic Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Single Room, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, blackout drapes

Basic Single Room, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Basic Single Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, blackout drapes

Basic Single Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Single Room, 1 King Bed, Accessible, Non Smoking

Basic Single Room, 1 King Bed, Accessible, Non Smoking

Basic Single Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, blackout drapes

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Cincinnati

Close to airport.At this Cincinnati hotel, you'll be within 9 miles (15 km) of East Fork State Park and 12 miles (20 km) of Belterra Park Gaming and Entertainment Center. Coney Island and Riverbend Music Center are within 12 miles (20 km).

What's nearby

  • EastGate Mall - 11 min walk - 1.0 km
  • Coney Island - 11 min drive - 17.0 km
  • Belterra Park Gaming and Entertainment Center - 12 min drive - 17.3 km
  • Riverbend Music Center - 12 min drive - 17.3 km
  • Newport Aquarium - 21 min drive - 30.7 km

Getting around

  • Cincinnati Union Terminal - 25 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 33 min drive

Restaurants

  • ‪Subway - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬19 min walk
  • ‪Sonic Drive-In - ‬4 min walk

About this property

Comfort Inn & Suites Cincinnati Eastgate

Hotel near EastGate Mall in Cincinnati
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 1024 square feet (95 square meters) and includes a conference center. Comfort Inn & Suites Cincinnati Eastgate also features multilingual staff, coffee/tea in a common area, and concierge services. Self parking is free.

This Cincinnati hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • 1024 sq ft of conference space
  • 95 sq m of conference space
  • Built in 2001
  • Continental breakfast (free)
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
Comfort Inn & Suites Cincinnati Eastgate offers 72 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature Egyptian cotton sheets and premium bedding. 40-inch flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cincinnati hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 80-0365966
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is 80-0365966. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served or allowed at Comfort Inn & Suites Cincinnati Eastgate.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Cincinnati
Comfort Inn & Suites Eastgate Cincinnati, Ohio
Comfort Inn Eastgate Hotel Cincinnati
Comfort Inn Eastgate Hotel
Comfort Inn Eastgate Cincinnati
Comfort Inn Eastgate
Cincinnati Comfort Inn
Comfort Inn Cincinnati
Comfort Hotel Cincinnati

Reviews

Comfort Inn & Suites Cincinnati Eastgate Reviews

7.4

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 224 out of 783 reviews
Rating 8 - Good. 267 out of 783 reviews
Rating 6 - Okay. 154 out of 783 reviews
Rating 4 - Poor. 69 out of 783 reviews
Rating 2 - Terrible. 69 out of 783 reviews

Reviews

2/10 Terrible

Antoinette

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The amidites that were mentioned on their website were a farse - misleading. The carpets were dirty and mildew smelling. No swimming pool as advertised, no iron, no blow dryer, no ice bucket. The cable tv was horrible. I only took photos of friends in our room. I was embarred to have them see this, but it was too late, because we had invited them site unseen. I was surprised, because most of the Comfort Inn and Suites are very nice. That is why I took a chance and booked the room unseen. Lesson learned. I did not know that there would be this opportunity to give feed back on the stay. Please take this hotel off your list.
Stayed 2 nights in Jul 2025

2/10 Terrible

kyrstyn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checked in the lobby was very smelly, the flooors in the hallways and lobby were vet dirty and looked like they had not been swept in a while. They gave us towels for our room at check in because they were short staffed and there were none in our room. Once we were in our room it was very HOT because the AC was not on and the room smelled very stagnant. The floors in our room were very dirty and there was an eyelash stuck on our nightstand. It looked like someone changed the bedding and then left. I would never book here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Very nice clean friendly

Stayed 3 nights in Jul 2025

4/10 Poor

Janine

Travelled with family
First we found a cockroach crawling on the floor in the morning. And they told breakfast would be at 6, well no breakfast and the coffee they had was awful!!!
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

You get what you pay for.

Not clean.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

gerald

Good
Stayed 1 night in Jun 2025

8/10 Good

anissa

Not clean
Stayed 2 nights in May 2025

2/10 Terrible

michelle

Travelled with family
Disliked: Amenities, property conditions & facilities
Checked in there was hair all over the floor pulled the bed sheets back they were urine stain sheets were dirty ask for a money back they wouldn't give it to us nasty place would not recommend it all
Stayed 1 night in Jun 2025

4/10 Poor

Sara

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
In the bathroom shower there was water stains. In the pull out bed there was a medical glove, q-tip and there were no additional blankets/sheets for the pull out bed, but because of its condition everyone slept on the one bed.
Stayed 1 night in Jun 2025

8/10 Good

Laura

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The stay was nice! Decent breakfast and pool!
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST STAY! DIRTY!

It was dark when I arrived. I mistakenly only turned on 1 sm lamp. I started to pull my things out of the suitcase, but then decided to finish unpacking the next morning d/t being exhausted. I went to grab the bucket for ice and it was very DIRTY! I go to the front to req a new one, she said they're locked up in maint and hands me a trash bag to use. I just went to bed. I woke up to a disgusting room. The shower, still had DIRT in it w dirty hand prints and possible leg marks from where it was on the sides, foot prints in the stall w dirty sliding stall doors, with an already opened bar of soap that sat on top the shower stall. The ceiling started leaking above the shower head when I turned it on, ended up going halfway across the shower stall after Incleaned it then showered, luckily it didnt cave in because it was a LOT of water, not a few drips. Then, TOENAIL CLIPPINGS all over the bathroom floor, SHREDDED CHEESE strands all inside the drawers, the microwave looked like someone had exploded 10 bowls of something in it. It was VERY obvious it hadn't been cleaned. At least they changed the bed linen I guess.The woman at the front had a bad attitude but I remained polite and started to tell her that the room was very dirty and as I attempted to go into detail, she cut me off saying "ok" very short like, stopped trying to explain and said im canceling tonight and going else where bc of it. I then her the key cards, She says ok, youre all checked out. She didnt care at all.
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trust, Jackie, and Boris took excellent care of us.
Stayed 2 nights in May 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

This place is nice and cozy A++ I will be back
Stayed 1 night in May 2025

6/10 Okay

Tamela

Business traveller
Disliked: Staff & service

Rude unhelpful front desk, management worse

Front desk staff was rude, Management was even worse. The room has been redone and found it comfortable and clean. They were very sloppy when they painted so the bathroom looks terrible but clean.
Stayed 2 nights in May 2025

6/10 Okay

Greg

Travelled with family
Disliked: Staff & service

Crappy Customer Service - won't stay again

Check in pricess took at least 25 min, and the whole time the service agent looked at me with no smile, not a friendly word, no greeting, no thank you, nothing. Felt like checking in with Norman Bates. I have used this hotel several times over the years, but this was the last. I won't be back.
Stayed 1 night in May 2025

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked wrong night ended up paying for two nights.
Stayed 1 night in Apr 2025

2/10 Terrible

Amy

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was absolutely disgusting! The whole facility, rooms, hallways, walls, ceiling were in terrible condition. The beds are horribly uncomfortable and very cheap. The linens and shower curtains and bathroom were filthy. Our TV did not work. Our phone did not work.
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Charity

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
All is good
Stayed 3 nights in Apr 2025

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

DeAnndra

Stayed 1 night in Mar 2025

8/10 Good

James

Seemed a little run down. The person that cleaned my room spoke 0 English!
Stayed 2 nights in Apr 2025

6/10 Okay

James

Liked: Staff & service
Stayed 4 nights in Apr 2025