Hyatt Place Cleveland / Westlake / Crocker Park

3.0 star property
3-star hotel near Crocker Park, connected to a shopping center

Choose dates to view prices

Photo gallery for Hyatt Place Cleveland / Westlake / Crocker Park

Exterior
Meeting facility
Exterior
Breakfast, lunch, dinner served; American cuisine
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Housekeeping

Explore the area

Map
2020 Crocker Road, Westlake, OH, 44145
  • Crocker Park
    ‪1 min walk‬
  • Huntington Beach
    ‪6 min drive‬
  • Westfield Great Northern Mall
    ‪10 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

Room, Multiple Beds, Accessible

7.6 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds (High Floor)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, Multiple Beds

9.2 out of 10
Wonderful
(49 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 Bedroom

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the area

Westlake

In shopping district.At this Westlake hotel, you'll be within half a mile (1 km) of Crocker Park and 3 miles (5 km) of Lake Erie Nature & Science Center. Bay Lanes Bowling and Huntington Beach are also within 6 miles (10 km).

What's nearby

  • Crocker Park - 1 min walk - 0.0 km
  • Lake Erie Nature & Science Center - 5 min drive - 4.6 km
  • Huntington Beach - 6 min drive - 4.9 km
  • Westfield Great Northern Mall - 10 min drive - 7.1 km
  • I-X Center - 20 min drive - 15.9 km

Getting around

  • Elyria Station - 19 min drive
  • Cleveland Hopkins International Airport (CLE) - 22 min drive

Restaurants

  • ‪Crocker Park - ‬6 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪The Cheesecake Factory - ‬4 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Condado Tacos - ‬2 min walk

About this property

Hyatt Place Cleveland / Westlake / Crocker Park

3-star hotel near Crocker Park, connected to a shopping center
Hyatt Place Cleveland / Westlake / Crocker Park offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Hyatt Place Cleveland / Westlake / Crocker Park also features a garden, a picnic area, and coffee/tea in a common area. Free self parking is available.

This 3-star Westlake hotel is smoke free.

  • 110 guestrooms or units
  • 6 levels
  • 79 sq m of conference space
  • Breakfast available (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hyatt Place Cleveland / Westlake / Crocker Park offers 110 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Accommodations are furnished with queen sofa beds. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 3 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Cleveland Westlake Crocker Park Hotel
Hyatt Place Cleveland Crocker Park Hotel
Hyatt Place Cleveland Westlake Crocker Park
Hyatt Place Cleveland Crocker Park
Hyatt Place Cleveland Westlake Crocker Park Hotel
Hyatt Place Cleveland Crocker Park Hotel
Hyatt Place Cleveland Westlake Crocker Park
Hyatt Place Cleveland Crocker Park
Hotel Hyatt Place Cleveland / Westlake / Crocker Park Westlake
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Hotel Hyatt Place Cleveland / Westlake / Crocker Park
Hyatt Place Cleveland / Westlake / Crocker Park Westlake
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Hyatt Place Cleveland / Westlake / Crocker Park Hotel
Hyatt Place Cleveland / Westlake / Crocker Park Westlake
Hyatt Place Cleveland / Westlake / Crocker Park Hotel Westlake

Hyatt Place Cleveland / Westlake / Crocker Park Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 741 out of 1001 reviews
Rating 8 - Good. 177 out of 1001 reviews
Rating 6 - Okay. 39 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clifford

Stayed 2 nights in May 2025

2/10 Terrible

Sam Ibrahim

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife, Son, and I got there & on our first night there was no hot water in our room but not only that one of their pipes burst. To top that all off, they couldn’t give us a lateral change into the same type of room. They downgraded us for the same price with no compensation only for that room to have mold in it and still no hot water and we need to be switched again, which now dropped us two floors down to still a small room. Their choices of breakfast was a joke. Bare minimum. I guess it’s cool if you enjoy those little box cereals. And when I asked for a room service to clean our room and tip them $20 because I have a two year-old and he got lollipop on the sheets. I asked them to change the sheets. They never did that. And when I told the managers they did nothing about it. Well, this hotel is aesthetically pleasing the service and quality you get there is extremely lacking. Don’t be fooled like I was. Expensive for nothing.
Stayed 4 nights in Apr 2025

8/10 Good

Susanne Leigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the clean and comfortable accommodation.
Stayed 1 night in Apr 2025

10/10 Excellent

Eric, Arlington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice Hotel in Westlake with lots of space in the lobby to meet up with friends and family. The meeting room is nice and the staff are terrific.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pearl

Travelled with group
Liked: Cleanliness, amenities
Spacious and clean!
Stayed 1 night in Mar 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay agaun

Very happy with my stay. Clean bc and comfortable. I especially like the bathroom although I wish it had an exhaust fan. I would definitely stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eric, Arlington

Stayed 2 nights in Mar 2025

8/10 Good

James

Stayed 1 night in Mar 2025

10/10 Excellent

Duane

Stayed 1 night in Mar 2025

10/10 Excellent

Latisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Ariz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Dorcas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to spend time with the family

We have a good time. The room was comfy, clean, in good condition, and quiet. Great location! The hotel is surrounded by restaurants and stores. The only disadvantage I will say is, no microwave or kitchenette available.
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Liked: Staff & service, property conditions & facilities
It was ok
Stayed 1 night in Mar 2025

10/10 Excellent

kristen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the stay was brief, everything was top notch. I was grateful for the easy check in and amazing restaurant options, as well as the overall cleanliness and staff efficiency. I would say the overall experience, as listed above, was just what I needed after a long day! Less worries equals more relaxation! Thank you!
Stayed 1 night in Mar 2025

8/10 Good

Vivica, Bay Village

Liked: Cleanliness, staff & service, property conditions & facilities
Limited free parking in a nearby parking garage. It did not work out for me so I parked in a nearby parking lot.
Stayed 7 nights in Mar 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean!

The staff was friendly and the hotel was very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

DEBORAH

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and quiet. Breakfast was delicious
Stayed 3 nights in Mar 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rocky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy, Warsaw

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Tess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Agni

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near shopping
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended, great location

This was my first time at this hotel, and for first time it was really nice, other then a slight hiccup with rhe credit card machine when we first got there, everything was great. Great service, and the location cant be beat. Only dowside was the size of the pool, and no hot tub, but location makea up for that..the fruit water was soo refreshing, and the morning breakfast was very good. And free garage parking, highly recommended..
Stayed 1 night in Feb 2025