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Living Water Resort and Spa

3.5-star property
9 Harbour Street East, Collingwood, ON 1-855-887-0424
3.5 out of 5
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See all 4 travelocity Reviews

"The hotel, as well as our room, was clean and COVID safe. The staff was friendly and informative. The spa was wonderful and very accommodating. All in ... " More

By a verified traveller on Sun 01 Nov 2020

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Hotel Description

Family-friendly 3.5-star resort near Scandinave Spa Blue Mountain

On lake

Within a 5-minute walk of this Collingwood resort, you'll find Lake Huron and Georgian Bay. Collingwood Harbour and White's Bay are also within half a mile (1 km).

Full-service spa, dining

This eco-friendly resort features a full-service spa, a marina, and a restaurant. Families will appreciate the playground and picnic area. Enjoy the indoor pool and perks like free self parking and free WiFi.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $136* Per night/room 26 Mar. - 27 Mar.

2 Bedroom Suite, 2 King Beds

Bed Count 2 King Beds Maximum Occupancy 5 Max

2 Bedroom Suite, 1 King bed and 2 Queen Beds with Sofabed

Bed Count 1 King Bed Maximum Occupancy 8 Max

2 Bedroom Suite, 1 King bed and 2 Queen Beds with Sofabed, Waterside

Bed Count 1 King Bed Maximum Occupancy 8 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Beds, Full Water View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Living Water Resort and Spa ratings based on 4 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Living Water Resort and Spa

Everyone (1) Couples (2) Family (1)
1 out of 5
I paid 389 a night Canadian and they didn’t even have box springs on the bed frame just a soft mattress my back is killing me..!!! My hockey team stayed at another location in the area which did have box springs and they had no problems. When I complained about this they didn’t do anything to compensate that I have a sore back I’m so upset even my teenager said her back was sore in the morning!

Posted by on 23 Oct. 2021

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Comment from Hotel Management

25 Oct. 2021 by Zane DeSerrano

Hello Brandon, we were sorry to hear of the disappointment on your recent visit with us. Even though mattress preferences vary from one person to the next, we do apologize that you found it to soft for your liking.

5 out of 5
The hotel, as well as our room, was clean and COVID safe. The staff was friendly and informative. The spa was wonderful and very accommodating. All in all, an excellent stay and experience.

Posted by , from Mississauga on 1 Nov. 2020

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Comment from Hotel Management

2 Nov. 2020 by Zane DeSerrano

Hello JD, thank you for the positive review on your recent visit with us. We are happy to know you enjoyed your stay overall, especially our staff members and the services at the spa. We hope to welcome you back in the future and appreciate your business..

5 out of 5
Very quiet and comfortable stay. Staff was friendly and helpful.

Posted by , from Mississauga, Ontario on 12 Sep. 2020

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Comment from Hotel Management

16 Sep. 2020 by Zane DeSerrano

Hello Sharon, thank you for the positive review on your recent visit with us. We are happy to know you enjoyed your overall stay, especially the quiet surroundings as well as the interactions with our staff members. We hope to welcome you back in the future and appreciate your business.

3 out of 5
Check out was too early. Not enough towels. Food not very good at Memories. Coupons given were not much.

Posted by on 8 Jul. 2018

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Comment from Hotel Management

13 Jul. 2018 by Zane DeSerrano

Thank you for taking the time to leave a review on your recent stay with us. We were disappointed to hear that there were several areas of concern during your visit. We do apologize if there were not enough towels, but a call to our Front Desk asking for more would have been done right away. We do respect your personal opinion on the food, but we also receive many favourable comments on the restaurants food as well. We appreciate your feedback and thank you for your business.

About the Living Water Resort and Spa

Location 9 Harbour Street East, Collingwood, ON L9Y 5C5

Property Features

Living Water Resort and Spa offers its guests a full-service spa, a marina, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this resort measures 10000 square feet (929 square meters) and includes a conference center. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the family-friendly Living Water Resort and Spa. You'll have access to the indoor pool and outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Collingwood resort.

  • 1 building
  • 200 guestrooms or units
  • 6 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Terrace on the roof
  • Ski equipment rentals
  • Conference center
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Living Water Resort and Spa offers 200 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Collingwood resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Down blanket
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Living Water Resort and Spa has a restaurant on site.

Lakeside Seafood & Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Spa Services

  • Body treatments
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Hydrotherapy treatments
  • Massages
  • Minimum age to access spa is 18

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Please note: The waterslide is open from 6 PM to 9 PM on Friday, and from 4 PM to 9 PM Saturday-Sunday (schedule subject to change without notice).

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay free - 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free 16
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 200 per stay
  • Destination fee: CAD 11.58 per accommodation, per night. This fee does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Living Water Collingwood
  • Living Water Resort
  • Living Water Resort Collingwood
  • Living Water Spa Collingwood
  • Living Water Resort
  • Living Water Resort and Spa Resort
  • Living Water Resort and Spa Collingwood
  • Living Water Resort and Spa Resort Collingwood
  • Living Water Spa Collingwood
  • Living Water Resort and Spa Resort
  • Living Water Resort and Spa Collingwood
  • Living Water Resort and Spa Resort Collingwood

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.