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Best Western The Westerly Hotel

3.0 star property
3-star hotel perfect for exploring Courtenay

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Photo gallery for Best Western The Westerly Hotel

Exterior
Standard Room, 1 King Bed, Accessible, Non Smoking
3 bars/lounges, pub
3 bars/lounges, pub
Food and drink

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1590 Cliffe Ave, Courtenay, BC, V9N 2K4
  • Place, Sid Williams Theatre
    ‪11 min walk‬
  • Place, Courtenay and District Museum and Paleontology Centre
    ‪12 min walk‬
  • Place, Courtenay and District Memorial Outdoor Pool
    ‪18 min walk‬
  • Airport, Comox, BC (YQQ-Comox Valley)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Balcony

Standard Room, 1 Queen Bed, Accessible, Balcony

Standard Room, 1 Queen Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

7.8 out of 10
Good
(6 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

9.4 out of 10
Exceptional
(17 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

About the area

Courtenay

City center stay.Within a 15-minute walk of the hotel, you'll find Sid Williams Theatre and Courtenay and District Museum and Paleontology Centre. Simms Millennium Park and Landmark Cinemas Courtenay are also within 2 miles (3 km).

What's nearby

  • Sid Williams Theatre - 11 min walk - 1.0 km
  • Courtenay and District Museum and Paleontology Centre - 12 min walk - 1.1 km
  • Simms Millennium Park - 13 min walk - 1.1 km
  • Landmark Cinemas Courtenay - 18 min walk - 1.6 km
  • Courtenay and District Memorial Outdoor Pool - 18 min walk - 1.6 km

Getting around

  • Comox, BC (YQQ-Comox Valley) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Browns Socialhouse - ‬2 min walk
  • ‪Flying Canoe West Coast Pub - ‬1 min walk
  • ‪Rhodos - ‬9 min walk
  • ‪Dairy Queen - ‬6 min walk

About this property

Best Western The Westerly Hotel

3-star hotel perfect for exploring Courtenay
There are 3 restaurants on site. You can unwind with a drink at one of the 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 14000 square feet (1260 square meters) and includes a conference center. A fitness center, a vending machine, and concierge services are also featured at the business-friendly Best Western The Westerly Hotel. Self parking is free.

This 3-star Courtenay hotel is smoke free.

  • 67 guestrooms or units
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 14000 sq ft of conference space
  • 1260 sq m of conference space
  • Full breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
Best Western The Westerly Hotel offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants

Things to do

  • Billiards/pool table
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Westerly
Best Western Plus Westerly Hotel
Best Western Plus Westerly Hotel Courtenay
Best Western Westerly Hotel Courtenay
Best Western Westerly Hotel
Best Western Westerly Courtenay
Best Western Westerly
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
Best Western The Westerly Hotel Convention Centre
Best Western Plus The Westerly Hotel Convention Centre
Best Westerly Courtenay
The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel
Best Western The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel Courtenay

Best Western The Westerly Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 416 out of 1000 reviews
Rating 8 - Good. 386 out of 1000 reviews
Rating 6 - Okay. 133 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room
Stayed 1 night in Sep 2025

6/10 Okay

Fred

Stayed 3 nights in Sep 2025

10/10 Excellent

Janette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in the Comox Valley. There are plenty of places to eat nearby. The neighbourhood is very walkable. There is a nice spa across the street. Staff are young, friendly and very helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Peter, Mill Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry in another building
Stayed 6 nights in Sep 2025

10/10 Excellent

Martin

Travelled with partner
Liked: Amenities
Chose this hotel mainly for the pub/restaurant, would definitely stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Terry

Stayed 1 night in Sep 2025

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and roomy.Staff was freindly.Only wished they had a pool and hot tub
Stayed 3 nights in Sep 2025

8/10 Good

Sandra, Beaverton

Liked: Cleanliness, staff & service, property conditions & facilities
Best Western the Westerley is well located in Courtenay. We found it very central for visiting with family in Comox or sightseeing in the area. There are lots of dining options in easy walking distance. Our room was huge, comfortable and clean.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lynn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and service at Chalk was excellent! We especially enjoyed the common area and used it every day to meet with family. Thank you for the lovely breakfast!
Stayed 3 nights in Sep 2025

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Sep 2025

10/10 Excellent

Philip

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Comfort and convenience and pet friendly!
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms. Very comfortable beds!!
Stayed 1 night in Sep 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place. Good recommendation

Good place to stay. Staff were helpful and ce trail location to where we wanted to be.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean , conveniently located, affordable, friendly staff!
Stayed 2 nights in Aug 2025

8/10 Good

Joie

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean which I appreciate. Didn’t smell like people!
Stayed 2 nights in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Convenient, decent restaurant, good staff. It is a bit worn and musty
Stayed 3 nights in Aug 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2025

6/10 Okay

Stephane

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Check-in experience felt a bit cold — no smile, and when I politely asked if our room might be ready (we arrived 1–2 hours early), I was met with a look that made me feel like I was being questioned for even asking. I was told it would be a $20 early check-in fee, which is fair policy-wise, but the delivery came off as a bit rude. Overall, the staff could be more welcoming to guests. That said, the stay itself was fine for one night, and the location was convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
On several occasions the water supply to the hotel was turned off. This was especially frustrating on the day we arrived. As a result, we delayed our booking-in and stayed with relatives longer than we had anticipated which was an inconvenience.
Stayed 9 nights in Aug 2025

8/10 Good

Paul and Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The motel was out of water when we got there. I think they knew it would be out that day . I got the feeling because the help behind the cointer wouldn't say why it was out. It did come back that same evening. I just tthank thay could have been more straight forward.
Stayed 3 nights in Aug 2025

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was short so didnt get to use the hotel just for sleeping . The cleaning staff on our leaving was a bit testy
Stayed 1 night in Aug 2025

6/10 Okay

lloyd, vancouver

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough front end staff, had to wait for checkin. Late guests were rather noisy down the hall.
Stayed 1 night in Aug 2025

6/10 Okay

Jeff

Stayed 3 nights in Aug 2025