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4.1 out of 5

"Absolute satisfaction with my recent stay at the Old House Hotel in Courtney/Comox area. As an avid traveler, I have stayed at countless hotels across ... " More

By a verified traveller on Wed 17 May 2023

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Hotel Description

3.5-star eco-certified hotel near Crown Isle Resort and Golf Community

Oceanside stay

You'll be within 3 miles (5 km) of Crown Isle Resort and Golf Community and 6 miles (10 km) of Comox Municipal Marina with a stay here. Comox Golf Club and Filberg Heritage Lodge and Park are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free internet in public areas. Enjoy the spa tub and perks like free self parking.

Deluxe Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $210* Per night/room 7 Apr. - 8 Apr.

Accessible Suite - Barrier Free

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Studio, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Old House Hotel ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Old House Hotel

Everyone (6) Couples (1) Family (1)
3 out of 5

Posted by on 16 Mar. 2019

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Comment from Hotel Management

1 May 2019 by Davik

Dear Traveler, Thank you for staying with us and for taking the time to review us. We hope you'll be back soon. Kind regards, David

3 out of 5
Check in was terrible. Staff was nice but one person on. Sat in a chair for almost 25 minutes waiting for one couple to get through the process.

Posted by on 16 Mar. 2019

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Comment from Hotel Management

30 Apr. 2019 by Davik

Dear Traveler, Oh my, that is far too long to wait. I am very sorry, as our front desk is almost always staffed with two people, sometimes more. We will research the date and any extraordinary occurences that might have happened on that day. I hope we have the opportunity to welcome you back and to demonstrate the front desk service our guests have come to expect and appreciate. Kind regards, David

5 out of 5

Posted by , from BELLINGHAM on 4 Aug. 2023

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5 out of 5
Absolute satisfaction with my recent stay at the Old House Hotel in Courtney/Comox area. As an avid traveler, I have stayed at countless hotels across the world, and this hotel undoubtedly exceeded my expectations in every aspect. From the moment I arrived, the staff's efficiency and congeniality immediately put me at ease and set the tone for a fantastic stay. They were always ready to assist me with every query and went above and beyond to make sure I had a memorable experience. The amenities in my room were exceptional, and the size of my room was spacious. The two-door access to the bathroom was a unique feature that I thoroughly appreciated. The well-appointed kitchen was as functional as it was aesthetically pleasing. The comfort of the furniture was perfect, and the drapes helped me have a peaceful and restful night. The towels were out of this world; plush and thick beyond compare, and the bed was dressed in superlative linens. The cleanliness of my room and all the linen and towels were exceptional. The ease of access to the elevator made getting around the hotel easy, and the location was far superior to any other property in the area. I was impressed with the seamless check-in and check-out process and the level of professionalism displayed by your staff. Overall, my stay at The Old House was beyond my expectations and locally, on par with the Fairmont Waterfront in Vancouver. I would highly recommend this hotel to anyone.

Posted by on 17 May 2023

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5 out of 5
Comfortable and well thought out.

Posted by on 2 Apr. 2022

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Comment from Hotel Management

13 Apr. 2022 by Jeanne

Dear Leslie, Thanks so very much for your wonderful review. We really appreciate that you chose and trusted us. Hurry back and have a great spring! Kind regards, Lisa

3 out of 5
The heating in the room was not working adequately. The room was very hot even with no heat on. I appreciate it when a hotel has a variety of pillows - one big one and one thinner.

Posted by on 12 Nov. 2019

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Comment from Hotel Management

12 Nov. 2019 by Davik

Dear Anonymous, Thank you for your review today; we will get right on the heating system maintenance records to identify any issues. If you felt it possible to communicate your room number, it would help us tremendously. Glad you liked your pillows! Often guests leave one with us to ensure they have what they need. Again, thank you for your review and we hope we can welcome you back again, to a room with perfect air! Kind regards, David

4 out of 5

Posted by on 24 Jul. 2019

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Comment from Hotel Management

5 Aug. 2019 by Davik

Dear Anonymous, We thank you for visiting and for this review! We look forward to hosting you again soon! Kind regards, David

5 out of 5
The Old House and Spa Hotel was a lovely room. It was everything a hotel room should be!

Posted by on 23 Apr. 2019

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Comment from Hotel Management

1 May 2019 by Davik

Dear Traveler, Thanks so very much for the five stars. Glad your room was enjoyable and fulfilled your expectations! I look forward to welcoming you back soon! Warm Regards, David

About the The Old House Hotel & Spa

Location 1730 Riverside Lane, Courtenay, BC V9N 8C7

Property Features

Old House Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site and wired Internet is free in public spaces. A business center and 2 meeting rooms are available. Event space at this hotel measures 1152 square feet (107 square meters) and includes conference space. Spa services, barbecue grills, and a vending machine are also featured at the eco-certified Old House Hotel . Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Courtenay hotel.

  • 79 guestrooms or units
  • 3 levels
  • 2 buildings
  • Meeting rooms
  • 1152 sq ft of conference space
  • 107 sq m of conference space
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Old House Hotel offers 79 air-conditioned accommodations with fireplaces and safes. Microwaves and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. 32-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Fireplace
  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 19
  • Check-in time ends at midnight

Special check-in instructions:

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per accommodation, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. Contactless check-out is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Children stay free
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free 17
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Safe Travels (WTTC - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 2 percent of room rate

The resort fee includes:

  • Bicycle storage
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Internet access
  • Pool access
  • Ski storage
  • Spa tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • House Village
  • Old House Hotel
  • Old House Village
  • Old House Village Courtenay
  • Old House Village Hotel
  • Old House Village Hotel Courtenay
  • Old Village Hotel
  • Old Village House
  • Village Old House
  • Old House Village Hotel And Spa
  • Old House Hotel Courtenay
  • Old House Courtenay
  • Old House Hotel
  • Old House Hotel Hotel
  • The Old House Hotel Spa
  • Old House Hotel Courtenay
  • Old House Hotel Hotel Courtenay

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Biosphere
  • Green Key Eco-Rating Program
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.