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"Overall, the resort was decent. The food was good and most of the staff were friendly. However, the property definitely needs some upgrades. Some of the equipment seems outdated, and our room had issues such as a broken doorknob and a broken locker, which should have been fixed before guests arrive. Excursions Arranged Through the Resort Communication about the excursions arranged through Sea Cruise needs significant improvement. When we booked the Toug Bay excursion, the resort staff never mentioned that the trip does not include both the mud bath and the volcano view. The brochure also failed to clearly state that it is either one or the other, not both. The Sea Cruise staff member, Cortney, was also unclear when explaining the trip details. Because of the lack of proper information, we ended up missing out on the mud bath experience entirely, which was very disappointing. We also felt rushed during the waterfall stop, which took away from the overall experience. As a group, we felt the excursion was not worth the money, especially if you are not particularly interested in snorkeling."