Book Destination Hotels rooms in Downtown Miami

"Very good , looks just like the pictures . Restaurant inside of the hotel is good but a little pricey. Overall 8.5/10"

"Fantastic choice for a stay, only downside upfront deposit is more than most in the area. "

"This was, without question, one of the most disappointing hotel experiences I’ve ever had, especially for a property that claims to be five-star. From the start, there was a complete lack of organization and accountability. I booked multiple rooms, and the staff couldn’t even keep basic details straight. To make matters worse, I was later charged a “late checkout fee” despite checking out on time, clearly the result of their internal confusion, not anything I did. What’s most frustrating is that no one bothered to notify me or verify anything before applying the charge. For a hotel at this level, this kind of sloppy handling of guest accounts is unacceptable. Customer service was equally underwhelming, slow to respond, dismissive, and unwilling to take responsibility for obvious mistakes. A five-star hotel should deliver precision, professionalism, and respect for its guests. This place failed on all three. I would not stay here again and would strongly caution others to double-check their bills, because clearly, they don’t."

"It was walking distance form our event at the Kaseya Center - so convenient "

"Honestly I wanted to like this property but we had several big issues: 1. The room was not updated like the pictures online suggested. That was the whole reason we booked here and paid $3k roughly for it. 2. Our bed was broken when we got in (we slept one night on it and realized it right away and pushed the mattress up to see and saw the broken joists under it to confirm) and we asked the desk 3 times to come check on it the next day and they never did. 3. The bathroom was very rough with toilet making strange sounds and no hot water on the 3rd day in the shower 4. Elevators were TINY and getting in and out was hard with as many people as they were accommodating at this busy time. 5. We had 4 people in a room and when we checked in we only got 1 card - we asked for 2 minimum and they said no? We ideally needed 3 or 4 cards as we all split up and did our own things over the weekend. We had to keep asking for more cards all weekend long. It was very strange. Only good thing was its proximity to BayFront for ultra and the bar downstairs. "

"Great Staff A little dusty in the room and I found a hair strand that wasn’t mine the second I came in the room and we were placed in a room with broken lights thankfully staff helped us promptly and was so sweet "