Best Western Hotel Universel Drummondville

3.5 star property
Eco-certified hotel with 1 indoor pools, connected to the convention center in Drummondville

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Best Western Hotel Universel Drummondville

Photo gallery for Best Western Hotel Universel Drummondville

Lobby
Indoor pool, open 9:00 AM to 9:00 PM, sun loungers
Exterior
Standard Room, 1 King Bed, Non Smoking
Restaurant

Overview of Best Western Hotel Universel Drummondville

Reviews
8.8

Excellent

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

915 rue Hains, Drummondville, QC, J2C3A1
  • Popular LocationRestaurant Normandin Drummondville1 min walk
  • Popular LocationQuébeco2 min walk
  • Popular LocationCentrexpo Cogeco Drummondville14 min walk
  • Popular LocationDrummondville Golf and Curling Club4 min drive

Room options

Deluxe Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator

  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Drummondville

In shopping district.You'll find Drummondville Golf and Curling Club and Maison des arts Desjardins Drummondville within 3 miles (5 km) of this hotel. Village Québécois d'Antan is 2.7 mi (4.3 km) away.

What's nearby

  • Centrexpo Cogeco Drummondville - 14 min walk
  • Drummondville Golf and Curling Club - 4 min drive
  • Wodyatt Park - 5 min drive
  • Maison des arts Desjardins Drummondville - 5 min drive
  • Village Québécois d'Antan - 6 min drive

Getting around

  • Montreal–Trudeau Intl. Airport (YUL) - 89 min drive

Restaurants

  • A&W Restaurant - 10 min walk
  • Resto du Quartier - 2 min drive
  • McDonald's - 13 min walk
  • Cafe St Pierre - 4 min drive
  • Ben & Florentine - 10 min walk

About this property

Best Western Hotel Universel Drummondville

Eco-certified hotel with 1 indoor pools, connected to the convention center in Drummondville
Best Western Hotel Universel Drummondville offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 29999 square feet (2787 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a vending machine are also featured at the eco-certified Best Western Hotel Universel Drummondville. Self parking is free.

This Drummondville hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 29999 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 1972
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Hotel Universel Drummondville offers 116 accommodations with MP3 docking stations and coffee/tea makers. Beds feature memory foam mattresses. Televisions come with premium satellite channels and first-run movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 7-30 for adults and CAD 5-12 for children
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch TV
  • First-run movies
  • MP3 dock
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Memory foam mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night, plus a deposit of CAD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per night.
  • Cribs (infant beds) are available for CAD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 7–30 for adults, and CAD 5–12 for children
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 10.0 per night
  • Rollaway bed fee: CAD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property Registration Number 2023-11-30, 057735

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Hotel Universel
Best Western Plus Hotel Universel Drummondville
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Drummondville Best Western
Hotel Best Western Drummondville
Best Western Plus Universel
BEST WESTERN PLUS Hotel Universel Drummondville Quebec
Best Western Drummondville
Best Western Hotel Drummondville
Best Western Universel Drummondville
Best Western Universel
Best Universel Drummondville
Best Western Hotel Universel Drummondville Hotel
Best Western Hotel Universel Drummondville Drummondville
Best Western Hotel Universel Drummondville Hotel Drummondville

Best Western Hotel Universel Drummondville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 1004 reviews" "
Rating 8 - Good. 294 out of 1004 reviews" "
Rating 6 - Okay. 81 out of 1004 reviews" "
Rating 4 - Poor. 43 out of 1004 reviews" "
Rating 2 - Terrible. 28 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Alan, Ottawa

Liked: Cleanliness, staff & service
Older hotel and rooms, bottom floor has access to pool area which is convenient but doors are older so it can be noisy. Rooms are clean but bathroom had mild on grout. Noisy reception hall didn’t help the noise on a Saturday night. Small gym with decent equipment.
Stayed 2 nights in Jan 2024

2/10 Terrible

XIAOXUE

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so cold that the air conditioning automatically turned off after 10 minutes, and the attendant knocked on the door at 8am to clean the room, and again at 10am.
Stayed 1 night in Jan 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay on the TransCanada
Stayed 1 night in Dec 2023

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Joe Anne

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and comfort.
Stayed 1 night in Dec 2023

10/10 Excellent

Sebastian

Stayed 2 nights in Dec 2023

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities
everything went very well.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jocelyn

Stayed 1 night in Dec 2023

10/10 Excellent

William

Stayed 1 night in Dec 2023