The room was cold decor wise. The bar, restaurant and coffee shop was closed throughout our 10 day visit. The apt had no soft furnishings or even a standard lamp to warm the decor. There was a small picture on the wall. Thats it! No comfort. No hooks to hang a coat. 7 hangers to do 2 of us for 10 days. No tea towel. When we asked about the advertised water dispenser, reception told us to use the kitchen tap! The soap dispenser in the bathroom wasnt refreshed when it ran out. I would have alerted reception of this but the phon in the bedroom didnt work. The staff were very friendly though