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4.6 out of 5

"Was very quiet, and clean. " More

By a verified traveller on Fri 12 May 2023

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Hotel Description

Enjoy the free WiFi at this North Pole hotel

In North Pole

Stay at this North Pole hotel and you'll be within half a mile (1 km) of Santa Claus House and 9 miles (15 km) of Eielson Air Force Base. Chena River is within 9 miles (15 km) and Fort Wainwright is within 16 miles (25 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free internet in public areas. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Mini Suite Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
CA $253* Per night/room 29 Mar. - 30 Mar.

Handicap Accessible Double Queen Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Double Extended Stay Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Extended Stay Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Handicap Accessible Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel North Pole ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel North Pole

Everyone (2) Family (3)
4 out of 5
Was very quiet, and clean.

Posted by , from Copper center on 12 May 2023

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5 out of 5

Posted by on 1 Sep. 2022

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4 out of 5
Nicely maintained property. Disappointed in the overall area, but hotel was nice

Posted by on 29 Jul. 2022

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5 out of 5
Service was good , good parking , clean rooms. Good location.

Posted by on 19 Jun. 2019

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Comment from Hotel Management

24 Jul. 2019 by Wanda A.

We are pleased you enjoyed your stay. We wish you safe travels.

5 out of 5
Location was exactly where I needed to be. Close to everything in NP.

Posted by on 21 May 2019

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Comment from Hotel Management

18 Jun. 2019 by Wanda Adlesperger

I too like our location. Convienient to local shops and military bases. We wish you safe travels.

Property Features

WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel North Pole. Free self parking is available. This North Pole hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 3 levels
  • Built in 2009
  • Continental breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel North Pole offers 70 air-conditioned accommodations with complimentary newspapers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. This North Pole hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 40 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property does not provide rollaway/extra beds.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • No rollaway/extra beds available
  • Pets Allowed-Specific Rooms Only
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Pets cannot be left unattended
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel North Pole
  • North Pole Hotel
  • Hotel North Pole Hotel
  • Hotel North Pole North Pole
  • Hotel North Pole Hotel North Pole

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.