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"This location was wonderful we can see the bell tower out our window and hear it every morning! The breakfast was very fancy& delicious The staff was ... " More

By a verified traveller on Mon 04 Nov 2019

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Hotel Description

Family-friendly 4-star hotel near Piazzale Michelangelo

Heart of Florence

A stay at this Duomo hotel places you steps from Bargello and a 5-minute walk from Piazza del Duomo. Palazzo Vecchio and Cattedrale di Santa Maria del Fiore are also within half a mile (1 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Families will appreciate the onsite laundry facilities and in-room childcare. Enjoy the a rooftop terrace and perks like free WiFi.

Free WiFi, LCD TVs

Along with free WiFi, the 100 guestrooms offer minibars and LCD TVs. Other amenities include room service, in-room massages, and hair dryers.

Queen Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$476* Per night/room 7 Jun. - 8 Jun.

Superior Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Double or Twin Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Room (4 pax)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Studio Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Grand Hotel Cavour ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Hotel Cavour

Everyone (6) Couples (3) Family (1)
2 out of 5
Too noisy, toilet issue, breakfast expensive for the area, was not told room key card had to be in light switch by front door in order for lights to work

Posted by on 2 Dec. 2019

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4 out of 5

Posted by on 17 Nov. 2019

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5 out of 5
This location was wonderful we can see the bell tower out our window and hear it every morning! The breakfast was very fancy& delicious The staff was a very professional First class all the way

Posted by on 4 Nov. 2019

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5 out of 5
I was given a better room with an amazing view due to my room not being ready when i checked in. The breakfast each morning was exceptional and one of my favorite parts of the trip.

Posted by on 17 Aug. 2019

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5 out of 5
Modern hotel with fantastic location two blocks from the Duomo and a rooftop bar with a night view of Duomo and more.

Posted by on 6 Aug. 2019

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5 out of 5
Room did not have an iron. Room was very clean. A little noisy from street traffic.

Posted by on 25 Jul. 2019

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5 out of 5

Posted by on 18 May 2019

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3 out of 5

Hotel is close to Duomo and restaurants

Pros: The location was good
Cons: Some of the employees at the front desk need to be friendlier and more accommodating.
Location: The Duomo is right there. One of the leather markets is close. Great cafes. Roof top bar is nice
The hotel room was very clean. The bed has a thin foam very firm mattress, so it not the most comfortable bed. My room was facing the street so it was very noisy all night. There is a restaurant/bar directly across the street, so the noise is constant. You cannot have a cup of tea, soft drink or glass of wine in the hotel bar most of the time. You are told to go up to the roof deck (which actually doesn't open until 5:30) and it's November. The staff at the front desk is not very accommodating. I was told when I called the front desk that I could temporarily charge my phone because I needed to get an adapter. When I came down, a woman named Angela very rudely told me that there was no way for me to charge my phone. A young woman came from the back room of the front desk very graciously allowed me to use hers. Angela was never friendly and hard,y ever even made eye contact when I entered or exited the hotel. I needed 3 items dry cleaned and was told that if they were outside my room no later than 10 I could get it back the same day. The following morning I called the front desk at 8:15 AM and informed them that my cleaning was ourtside my door, at 8:35 it was picked up. Later that evening when I inquired about my cleaning, the man at the front desk said I didn't get down by 10 so it didn't get sent out. I argued that I had left it at 8:15 and I needed it bcz I was leaving the next day. They did send it out and got it to me 10 minutes prior to leaving for the airport.

Posted by , from Boston on 17 Nov. 2017

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Comment from Hotel Management

19 Nov. 2017 by Carlo

Dear Guest, Thank you for sharing your opinion and we are grateful for your comments, although some of them are not positive. I am going to verify with the front desk staff about your disappointment. I must confess our Reception and Concierge staff receives always fantastic reviews and compliments, as you can see on this website or even on Tripadvisor, but I understand that something worked wrongly. In regards of the laundry service, as you did imagine, our outside company had technical troubles on that date and we have been obliged to send your item in the late afternoon to another laundry service, who did fastly, but not untill the next morning. Naturally the only thing we could do was to have the service complimentary for you. I do really hope to have the possibility to welcome you again in Florence. Kindest regards. Carlo Front Office Manager

4 out of 5

Great location, bad room view

This hotel is in the perfect location, right in the center of a lot of things!! Rooftop bar is gorgeous, the only thing I would say is crappy is some of the rooms have a terrible view. Pipes and unfinished courtyards. Breakfast isn't very good either. But hotel was nice

Posted by , from las vegas on 30 Jul. 2017

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3 out of 5

Not bad...

Pros: Location was good. The rooftop bar was amazing and cozy!
Cons: Breakfast and the softness of the bed.
Location: Its close to everything!
Good location, friendly staff...breakfast is not great,,,and beds are hard.

Posted by , from Seattle on 10 Oct. 2015

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and a meeting room are available. A computer station is on site and WiFi is free in public spaces. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the family-friendly Grand Hotel Cavour. For a fee, parking is available. This 4-star Florence hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • Built in 1290
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Florence (FLR-Peretola) (7.9 km / 4.9 mi)
  • Train station: Florence Campo Di Marte Station (2.3 km / 1.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Grand Hotel Cavour offers 100 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations, slippers, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Electric kettle
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Slippers
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

NuOvo - This restaurant serves brunch and lunch. Guests can enjoy drinks at the bar. Reservations are required.

Divina Terrazza - Onsite rooftop bar. Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Pet Policy

  • Pets: EUR 50 per pet, per day
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.90 per person, per night, up to 8 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Valet parking fee: EUR 32 per night
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cavour Grand Hotel
  • Grand Cavour
  • Grand Cavour Florence
  • Grand Cavour Hotel
  • Grand Hotel Cavour
  • Grand Hotel Cavour Florence
  • Hotel Cavour
  • Hotel Grand Cavour
  • Grand Hotel Cavour Florence
  • Grand Cavour Florence
  • Grand Cavour
  • Hotel Grand Hotel Cavour Florence
  • Florence Grand Hotel Cavour Hotel
  • Hotel Grand Hotel Cavour
  • Grand Hotel Cavour Hotel
  • Grand Hotel Cavour Florence
  • Grand Hotel Cavour Hotel Florence

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 2999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.