8/10 Good
Carolyn
Sep 16, 2025
Liked: Cleanliness, staff & service, room comfort
The hotel staff is very accommodating the best that I’ve ever encountered. The room was immaculate and very comfortable. The restaurants, entertainment, and fitness room provided outstanding service.
There were a few things that I found surprising for a hotel of this price point.
In the first room that I was given, the closet door was not operable. I was immediately given another room, which I appreciate it very much.
In the second room, the outlets next to the beds to plug chargers in were too loose, and I had to charge my phone elsewhere in the room. It was very difficult to figure out how to turn on the bedside lamps. One of the lampshades where the seam is was ripped open.
The closet design did not work for a short person. It’s about 2 feet square running from floor to ceiling and contained shelves, one of which holds the iron and mini ironing board. there were two rods, one at the very top which was just about at the ceiling and there was absolutely no way I could reach that. This rod had a long enough area in which to hang shirts and jackets and so forth.. the lower rod was in a space that’s only tall enough for baby clothes. I’m only 5 foot two and my shirts had one third laying on the shelf below it so I used the hook by the door that was meant for coats to hang my things.
Carolyn
Stayed 4 nights in Sep 2025
