8/10 Good
Alec
Travelled with partner
May 13, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Lobby, Outside Bar, and Beach Bar were awesome and friendly. The staff at the inside restaurant and kitchen are condescending snobs and judgemental. My girlfriend and I were profiled and were given other options for restaurants by the hostess when we walked up insinuating we didnt have the money to eat there as it was fancy and expensive. So we ate there anyway and rang up a $300 tab just to prove a point. The bartender inside (A Male dont know his name) was an ass when I asked for a simple drink that wasn't on the menu (Tequila and Pineapple) because he didnt know how to ring it up on the POS. When I ordered Room Service the person on the phone was condescending about what I was ordering and acted like I was making up my order when it was coming directly off the menu. The menu provided in the room doesn't match the menu in the kitchen apparently. The manager did give us 50% off the Room Service order (Original Price $350) after I called and complained about the attitudes I had been receiving in the restaurant. Otherwise its a nice place just don't go to the restaurant and hotel inside bar.
Alec
Stayed 3 nights in Apr 2026
